Natalie Lelless
GBUnfortunately ill have to stop service… Unfortunately ill have to stop service with them. Food that comes is excellent but from day 1 I have had nothing but deliveries not showing up, meals missing, meals being wrong, delivery drivers refusing to take the coolers & plastic containers for their recycle program etc. Always met with a credit to my account for the next week. I am on week 5 and every week there is 1 or all of the issues above. It's just not reliable, it was supposed to help eleviate stress for meal planning with my schedule & since it's constantly a bargain if it will show up when it's supposed to, well Its caused more anxiety. For the price point its not worth it. Sadly I enjoy the food & it was helping me become & feel healthier but cannot support a company who cant get their quality assistance & drivers in order. again this has been every week since day 1. Thats not mistakes thats legit employees or third parties negating their jobs. Tonight was the last straw nothing showed up & no texts telling me of delays etc.
Stephen Holman
GBConvenient and Usually Delicious We do four to six Thistle meals a week, and it's convenient and healthy. Meals are a bit pricey, but most taste great and provide a nice change from our usual bland meals. One suggestion is to email on Wednesday about making any delivery changes. Sometimes I forget and I get too many meals delivered Monday morning. Other than those minor annoyances, it's been great.
Kristen Beechner
GBLove this food so much Love, love, love this food. It’s super expensive, but we stretch it out. I love that we have virtually no wasted food at the end of the week like we’d normally have with traditional grocery shopping. I have had issues with delivery, like items being in their sides so the dressings pop open, but customer service credited me immediately for the damaged items and flagged the account for extra care.
customer
GBThistle is an excellent experience… Thistle is an excellent experience overall. We like or love most of the meals, the food is usually delicious, and I feel like it is healthier for us. It is so convenient to have the meals delivered right to our home, and the cost per meal is less than we would spend on takeout.
Vanessa Hill
GBGood food, packaging needs to improve The food is good quality and tasty, however I can't deal with the amount of single-use plastic they send twice a week. I've considered cancelling because our recycling is always overflowing with Thistle plastic. Also, we have never had a driver successfully pick up our old cooler bag. Overall, packaging needs to improve to include resuable options that actually get picked up and less plastic.