Unfortunately ill have to stop service… Unfortunately ill have to stop service with them. Food that comes is excellent but from day 1 I have had nothing but deliveries not showing up, meals missing, meals being wrong, delivery drivers refusing to take the coolers & plastic containers for their recycle program etc. Always met with a credit to my account for the next week. I am on week 5 and every week there is 1 or all of the issues above. It's just not reliable, it was supposed to help eleviate stress for meal planning with my schedule & since it's constantly a bargain if it will show up when it's supposed to, well Its caused more anxiety. For the price point its not worth it. Sadly I enjoy the food & it was helping me become & feel healthier but cannot support a company who cant get their quality assistance & drivers in order. again this has been every week since day 1. Thats not mistakes thats legit employees or third parties negating their jobs. Tonight was the last straw nothing showed up & no texts telling me of delays etc.

Quality of Food and Service CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue. FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.

Convenient and Usually Delicious We do four to six Thistle meals a week, and it's convenient and healthy. Meals are a bit pricey, but most taste great and provide a nice change from our usual bland meals. One suggestion is to email on Wednesday about making any delivery changes. Sometimes I forget and I get too many meals delivered Monday morning. Other than those minor annoyances, it's been great.

Thistle has made life so much easier… Thistle has made life so much easier and I've lost about 15 lbs. I've been using Thistle for over 3 months now for our dinners and occasionally for lunches and both my husband and I enjoy the meals and the healthy ingredients. It's been worth every penny for us. My only issue is the plastic packaging. So I'm looking forward to when they're able to figure out a more sustainable option.

Thistle has been the perfect solution… Thistle has been the perfect solution for me. I was trying to eat the 30+ plants/week to make my microbiome happy. My grocery bills were high, I threw out a lot of food, and I was about to give up. Then came along Thistle. I spend less on Thistle than I did on groceries. The food is not only nutritious, it's delicious. I tried a couple other services -- and they literally sent me ultra-processed ingredients -- what I was trying to get away from! I'm very grateful for Thistle!