Unfortunately ill have to stop service… Unfortunately ill have to stop service with them. Food that comes is excellent but from day 1 I have had nothing but deliveries not showing up, meals missing, meals being wrong, delivery drivers refusing to take the coolers & plastic containers for their recycle program etc. Always met with a credit to my account for the next week. I am on week 5 and every week there is 1 or all of the issues above. It's just not reliable, it was supposed to help eleviate stress for meal planning with my schedule & since it's constantly a bargain if it will show up when it's supposed to, well Its caused more anxiety. For the price point its not worth it. Sadly I enjoy the food & it was helping me become & feel healthier but cannot support a company who cant get their quality assistance & drivers in order. again this has been every week since day 1. Thats not mistakes thats legit employees or third parties negating their jobs. Tonight was the last straw nothing showed up & no texts telling me of delays etc.

Thistle is an excellent experience… Thistle is an excellent experience overall. We like or love most of the meals, the food is usually delicious, and I feel like it is healthier for us. It is so convenient to have the meals delivered right to our home, and the cost per meal is less than we would spend on takeout.

Quality of Food and Service CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue. FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.

Delicious & nutritious I am a longtime customer. I love the convenience of Thistle, but even more the consistently delicious ready-to-eat vegan meals & juices!! Deliveries are customizable with plenty of meal/snack/juice options & delivery dates. I'm a very happy customer. Thank you!!

Good food! Not good packaging. We enjoy the food a lot! It is certainly healthier eating than we’ve had before, and it’s made vegan cuisine an easier transition for us. However, I’d like to reiterate what was said below re: packaging. While I understand these things take time, Thistle has been promising reusable or compostable packaging for years with nothing yet. We were hopeful the “big announcement” this month had to do with new packaging, but were disappointed when it was only a branding shift (what are they doing with the old “reusable” delivery bags, btw? Trash?). Our town won’t accept the packaging for recycling (only the salad jars), so this is a lot to throw away. We’ve made a commitment this year to lessen our imprint, and unless the packaging changes soon, we will be phasing out our use of this service.