TL
GBGreat Food, Bad Packing/Delivery New customer starting February 2024. I reside in the NYC/CT metro area. I ordered lunches, snacks, and dinners for M-Thursday. I was impressed with the quality and taste of offerings. In the six weeks that I was a member before cancelling, I only received two deliveries that were correct. The others had item(s) missing, some total no shows. The customer service was good at responding back with apologies and refunds on missing items and some delivery charges. They would deliver to my area on Sundays in the 6p-10p range and most would arrive on the later end. The convenience they offer became an annoyance on Sundays to take the time to itemize everything and relay back to customer service with their errors, I’ve just cancelled my service. It’s a shame because I loved the food but the company has a long way to go before they can offer an overall excellent service and customer experience. My advice, spend more money and time on hiring competent packing, shipping and delivery/logistics staff. Have bags checked, double and triple checked before leaving kitchen facility.
customer
GBThistle is an excellent experience… Thistle is an excellent experience overall. We like or love most of the meals, the food is usually delicious, and I feel like it is healthier for us. It is so convenient to have the meals delivered right to our home, and the cost per meal is less than we would spend on takeout.
Erick T
GBTeam Thistle Rocks👍🏽👍🏽👍🏽 Most importantly - healthy delicious food delivered to your home. Team Thistle provides adequate food selections each week while making sure your favorites are repeated periodically. The website is easy to navigate and customer support is extremely responsive. There have been a few glitches with the delivery though: wrong or no deliveries. Plus, there’s no rewards program for members. With such a clever and talented team this should be an easy task. Bottom line - Thistle is a great option for those of us who have busy lives but want nutritious delicious meals.
Mayumi32083
GBDelicious & nutritious I am a longtime customer. I love the convenience of Thistle, but even more the consistently delicious ready-to-eat vegan meals & juices!! Deliveries are customizable with plenty of meal/snack/juice options & delivery dates. I'm a very happy customer. Thank you!!
Greta Pokorny
GBI like how ofter deliveries come and… I like how ofter deliveries come and being able to edit easily depending on travel schedules, etc. I really like the options for the juices - the lunches and dinners are super handy. I think we are still figuring out how much or how little to order - we've had to throw out a couple because we ordered too much. I like the flavors of the dressings as well - it would be super cool to share recipes on your website for your subscribers in case we wanted to make any of those yummy dressings ourselves!