Vanessa Hill
GBGood food, packaging needs to improve The food is good quality and tasty, however I can't deal with the amount of single-use plastic they send twice a week. I've considered cancelling because our recycling is always overflowing with Thistle plastic. Also, we have never had a driver successfully pick up our old cooler bag. Overall, packaging needs to improve to include resuable options that actually get picked up and less plastic.
Lannett
GBQuality of Food and Service CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue. FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.
Stephen Holman
GBConvenient and Usually Delicious We do four to six Thistle meals a week, and it's convenient and healthy. Meals are a bit pricey, but most taste great and provide a nice change from our usual bland meals. One suggestion is to email on Wednesday about making any delivery changes. Sometimes I forget and I get too many meals delivered Monday morning. Other than those minor annoyances, it's been great.
R R
GBOrdered it 3 times the only order that… Ordered it 3 times the only order that showed up was the first one. No delivery two times, waste of time and angst. Customer service replied 2 days later and offered a refund and assured that the future order would be delivered no delivery again. Who runs a business like this absolute rubbish. Order at your own peril.
Mayumi32083
GBDelicious & nutritious I am a longtime customer. I love the convenience of Thistle, but even more the consistently delicious ready-to-eat vegan meals & juices!! Deliveries are customizable with plenty of meal/snack/juice options & delivery dates. I'm a very happy customer. Thank you!!