Love this food so much Love, love, love this food. It’s super expensive, but we stretch it out. I love that we have virtually no wasted food at the end of the week like we’d normally have with traditional grocery shopping. I have had issues with delivery, like items being in their sides so the dressings pop open, but customer service credited me immediately for the damaged items and flagged the account for extra care.

Great Food, Bad Packing/Delivery New customer starting February 2024. I reside in the NYC/CT metro area. I ordered lunches, snacks, and dinners for M-Thursday. I was impressed with the quality and taste of offerings. In the six weeks that I was a member before cancelling, I only received two deliveries that were correct. The others had item(s) missing, some total no shows. The customer service was good at responding back with apologies and refunds on missing items and some delivery charges. They would deliver to my area on Sundays in the 6p-10p range and most would arrive on the later end. The convenience they offer became an annoyance on Sundays to take the time to itemize everything and relay back to customer service with their errors, I’ve just cancelled my service. It’s a shame because I loved the food but the company has a long way to go before they can offer an overall excellent service and customer experience. My advice, spend more money and time on hiring competent packing, shipping and delivery/logistics staff. Have bags checked, double and triple checked before leaving kitchen facility.

Good food, packaging needs to improve The food is good quality and tasty, however I can't deal with the amount of single-use plastic they send twice a week. I've considered cancelling because our recycling is always overflowing with Thistle plastic. Also, we have never had a driver successfully pick up our old cooler bag. Overall, packaging needs to improve to include resuable options that actually get picked up and less plastic.

Team Thistle Rocks👍🏽👍🏽👍🏽 Most importantly - healthy delicious food delivered to your home. Team Thistle provides adequate food selections each week while making sure your favorites are repeated periodically. The website is easy to navigate and customer support is extremely responsive. There have been a few glitches with the delivery though: wrong or no deliveries. Plus, there’s no rewards program for members. With such a clever and talented team this should be an easy task. Bottom line - Thistle is a great option for those of us who have busy lives but want nutritious delicious meals.

Thistle has made life so much easier… Thistle has made life so much easier and I've lost about 15 lbs. I've been using Thistle for over 3 months now for our dinners and occasionally for lunches and both my husband and I enjoy the meals and the healthy ingredients. It's been worth every penny for us. My only issue is the plastic packaging. So I'm looking forward to when they're able to figure out a more sustainable option.