Quality of Food and Service CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue. FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.

I like how ofter deliveries come and… I like how ofter deliveries come and being able to edit easily depending on travel schedules, etc. I really like the options for the juices - the lunches and dinners are super handy. I think we are still figuring out how much or how little to order - we've had to throw out a couple because we ordered too much. I like the flavors of the dressings as well - it would be super cool to share recipes on your website for your subscribers in case we wanted to make any of those yummy dressings ourselves!

Good food! Not good packaging. We enjoy the food a lot! It is certainly healthier eating than we’ve had before, and it’s made vegan cuisine an easier transition for us. However, I’d like to reiterate what was said below re: packaging. While I understand these things take time, Thistle has been promising reusable or compostable packaging for years with nothing yet. We were hopeful the “big announcement” this month had to do with new packaging, but were disappointed when it was only a branding shift (what are they doing with the old “reusable” delivery bags, btw? Trash?). Our town won’t accept the packaging for recycling (only the salad jars), so this is a lot to throw away. We’ve made a commitment this year to lessen our imprint, and unless the packaging changes soon, we will be phasing out our use of this service.

Delicious & nutritious I am a longtime customer. I love the convenience of Thistle, but even more the consistently delicious ready-to-eat vegan meals & juices!! Deliveries are customizable with plenty of meal/snack/juice options & delivery dates. I'm a very happy customer. Thank you!!

Convenient and Usually Delicious We do four to six Thistle meals a week, and it's convenient and healthy. Meals are a bit pricey, but most taste great and provide a nice change from our usual bland meals. One suggestion is to email on Wednesday about making any delivery changes. Sometimes I forget and I get too many meals delivered Monday morning. Other than those minor annoyances, it's been great.