Transparent with ingredients and the… Transparent with ingredients and the products available to you. The support was very fast at answering my signup questions, and I love the product so far! It does educate you a bit about what you're getting, why it's custom to you, and how best to take the supplements. I was able to quickly increase the amount received to meet the number of shakes I take in a day. Excited to try this out, instead of worrying about picking out and ordering my protein and collagen every month.

Love the products and people working there! I've never found other protein powder mixes particularly tasty, but everything I've tried at Gainful has been delicious and smooth. I enjoy the subtle flavor of the mixes alone as they are (usually with soy or coconut milk), but sometimes like to play with a flavor boost. I also have a sensitive gut and I'm very pleased this does not upset it. The folks at Gainful are also super friendly and helpful! Very, very happy with my experience.

Terrible experience with trying to… Terrible experience with trying to reach them. I clearly remember looking to try it and selecting one time option. I just got charged for my second order (apparently I chose subscription), no way to reach them to stop the order (phone is constantly busy, chat is not active). I don’t like the taste of the products, don’t use them in such qtts therefor did not intend to be a subscriber. Disputing the charge through my credit card. Sham tactics getting you into subscription!!!

FALSE LABELING of PROTEIN POWDER FALSE LABELING of PROTEIN POWDER. Each scoop holds 30% less protein than claimed. They include a scoop in each bag. Bag label says one scoop gives you 24 g protein, and that there are 14 scoops in a bag. However, there are 18 scoops in each bag, so you are only getting 16.8 g of protein per scoop. For 7 months, they've sabotaged my goals by reducing my protein by 30%. If they can't get something as simple as buying the correct sized scoop to put in their bags, this calls into question ALL OF THEIR OTHER CLAIMS about their product's nutrients and ingredients. Good: Customer Service has been good these past 7 mos. Due to the flavor packets, the taste is better than other protein powders I've used over the past 10 years. I haven't had any stomach discomfort or bloating. Unfortunately, I need to achieve my goals which require accurate and truthful information, so these positives can't overcome their utter failure in labeling.

I love the ability to customize the size of the flavor boosts. I love the ability to customize the flavors. I get sick of having to stick to a whole canister of one flavor so the flavors boosts are genius. The unflavored powder also allows me to sneak protein into a lot of other foods. I tend to use 2 flavor boosts per shake but I also use about 1.5-2 scoops of protein. Maybe creating an XL flavor boost with double the powder could be an idea for those of us that go big with our shakes! Or little cannisters with their own scoop.