The Bio Flame

3739 Balboa Street, #1232, 94121, San Francisco, United States
http://thebioflame.com
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3.77
Based on 13 Reviews

5

61.54%

4

7.69%

3

0.00%

2

7.69%

1

23.08%
About The Bio Flame

In 2007, the developers of Bio Flame changed the world of home heating and indoor and outdoor fireplaces with the introduction of The Bio Flame line of bio ethanol fireplaces and burners. Creating a design that required no venting, gas lines, plug-ins, or outlets and provided more heat production, less waste and no environmental impact, The Bio Flame was immediately desired by home builders, resorts, hotels, personal homes, and large-scale developments around the world. With very few design limitations, many architects and designers immediately switched to adopting Bio Flame ethanol fireplaces and burners for their projects worldwide. Since its inception, Bio Flame has lit the path for an innovative new way to heat environments around the world with a modern appeal never seen before — and they’re now available with convenient remote controlled SMART Burners. Bio Flame ethanol fireplaces and burners are now available in over 50 countries, and with over 100,000 projects to date, this is just the beginning…

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Judy Lyons
IT

Struggling to get customer service I purchased a Fiorenzo with a 13" burner plate. The unit doesn't come with information on clearance around the unit. I contacted Bioflame several times requesting info. It took several calls to get a response. Our cabinet maker also contacted Bioflame. The response he received was significantly different and affects the cabinet design. I have contacted Bioflame several more times and haven't received a response. Since I haven't been able to install my unit, I can't speak to the quality of the unit, but I can say that customer service is inadequate.

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Almac Group
GB

Bio-Ethanol Fireplace quality is TOP. Thank you for the free shipping! Bio-Ethanol Fireplace quality is TOP. Great eco-friendly solution. I loved that they offered free shipping for such a highly valuable and heavy product. 100% recommended!

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Admin
GB

Timely Resolution While it took a little time for resolution, David took care of the request quickly once made aware of the issue.

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