These guys are real craftsmen and… These guys are real craftsmen and artists when it comes to glass work. I like their monsoon spubbler hybrid of a pipe and a bong. They make stuff that is very creative, and even though I can't usually afford to buy much of this stuff I love browsing their site and get quite a wish list after viewing their glass artistry.

They are a good loyal company I really like the bowl that I found online but it did not work for my bong but that's nobody's fault the owner went out of my way to help me out and showed me respect even when I was having anxiety and cared about my needs. I recommend them if you want someone will that will take the time to help you out in difficult times as well when you are nervous about something. They really go out of their way to troubleshoot an issue and work with you I am very satisfied that Ken was such a good owner to take care of me. You are in good hands going with this company. Thank you so much Ken for everything you did!

Awesome experience that could of been awful . Ken sorted all my issues All I can say is Ken looked after me after my enail was faulty and expensive he offered replacement or refund within 2 days of my emails alot of bad reviews that do not reflect my experience at all nothing but appreciation from Australia. Thanks Ken for your service m8

Carefully read the reviews! Ken is a d-bag After carefully reading all the reviews (mostly negative) I decided to go ahead and order it anyway. The checkout process was a little difficult/ trying to select the right pipe with a limited menu. I found the entire experience rather confusing (lots of pieces but not all are as available and the pictures aren’t accurate on the website) I decided on the Gandalf hash bowl pipe, with a glass wand. To my surprise it arrived unbroken and with two pieces of candy. Anyway, I took it outside with a brand store bought chunk of full melt hash- dropped a piece in and began to heat the glass wand up with a lighter (as the website said) after my lighter started getting too hot I put it down, touched the hot end of the wand to the hash AND…. Nothing. The wand wasn’t hot enough. The hash got warm started to melt but no smoke was coming off of it. Now the wand was messy and the hash was wasted. The wand was too hot to get the hash off of it, but not hot enough to fully evaporate the stuck in gunk. I burnt it off and tried again. Same thing ^ I wait 24 hours and eventually find a torch from a gas station, excitedly take everything outside and begin to heat the wand with my new torch. This time the wand became slightly red hot. I slowly pressed the red hot end into the hash and started smoking this time but the hole where so high up above the bowl that I couldn’t get it all into the chamber (yes, the carb was covered) and much of it went up into the air. The wand cools off way to quickly as well, only making smoke for approximately 3 seconds (it was a good chunk of hash it should have had several hits) I also noticed much of the hash “ran away” from the hot wand and ran up- and into one of the glass holes, mucking up one of the three air holes. *SIGH* I was hoping to find a simple hash pipe with little set up/ prep work involved. I don’t feel that this pipe was worth anywhere close to $54 (after shipping). It’s something I would expect from a “hemper” subscription box. I’m not happy with it but seeing how the owner responds to people- I’m not even going to attempt to get refunded/ return it. It will just sit in my closet and collect dust. Trust me, just buy a dab rig. Update* the owner proceeds to send me a personal email telling me how my payment didn’t go through therefore I must not have the pipe in question LMAO. Yes my card wasn’t working. So I used a different card under my girlfriends name… WOW. Didn’t think of that did you? YES I got the clear, Gandalf hash pipe. No it doesn’t work. Yes I used a BIC lighter LMAOz this guy will think of every excuse in the book aside from accepting that the product wasn’t up to standard. I already said I’d don’t contact you first^ learn to read, ken. I stayed olainly that I had no intention of contacting you because of how you reply/ react to your negative reviews. There is a reason you have less than 3 stars… more than half your customers are unhappy. Myself included. No, I don’t want another equally crappy pipe. No, I don’t want to communicate with you via your personal email. And since you’re such a d-bag I’m changing my review from 2 stars, to 1.

Great quality great product Very impressed with the product I received today, as well as how fast they were with my order considering I ordered it 3 days ago. Very good quality, and even threw in a sticker, some candy, and a lighter with their logo!! Nicely done guys.👍