Tracy Davis
GBOrder 66113 Never Received But Charged I placed a second order for the performance leggings on February 19, 2024. For some reason, the shipping address was incomplete, but my order was still shipped. Why would you ship without a complete address? You have my contact information; put the order on hold, or better yet, cancel it! Our local post office has returned the order for an incomplete address. I have sent the tracking information several times, and it shows it has been returned. As of today, April 11, 2024, I have sent nine emails asking for a return or refund. I am beyond angry and want a refund for my order, which was never received because it was returned to Truefeat. If I could leave no stars, I would.
Susan Tucker
GBThese are the worst leggings These are the worst leggings I’m only 5 5’ and the are way to short, also they are not high waisted and they are very uncomfortable They will not refund even if u pay full price Do Not recommend I’ve gotten better from Temu
Tamara H
GBDelivery issue I had an issue with the delivery of my leggings (which I love! Super thick and stretchy). The customer service department was quick to respond and rectified the situation in less than 24 hours.
Christie Spinks
GBTrueFeat is a scam TrueFeat is a scam! I purchased 6 pairs of leggings before Christmas. At the beginning of January, I sent 5 pairs back for exchange…with the “return confirmation number”. I have emailed them 4 times to find out when I will receive my leggings only to be sent the same reply. TrueFeat claims I have to supply them with a tracking number due to the high volume of orders they receive everyday. Once I was notified that the leggings were received by TrueFeat, I didn’t save the tracking number. I have never had to provide a tracking number for any online orders/returns/exchanges. It has been 4 months and I still have not received my 5 pairs of leggings (that I paid for)! The reply email I receive from them basically says they can’t help me! So I am out over $300!!! DO NOT ORDER FROM TRUEFEAT unless you are willing to throw your money away!!! I should have read the reviews before I ordered anything!
Rodica Ranga
GBBad customer service They didn’t exchange my leggings for a bigger size .I requested the exchange right away but they didn’t respond only after a few days saying I’m passed 7 days .