truefeat.com

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2.60
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

5.00%

1

55.00%
About truefeat.com

Golden Coast Appliances

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Tracy Davis
US

Order 66113 Never Received But Charged I placed a second order for the performance leggings on February 19, 2024. For some reason, the shipping address was incomplete, but my order was still shipped. Why would you ship without a complete address? You have my contact information; put the order on hold, or better yet, cancel it! Our local post office has returned the order for an incomplete address. I have sent the tracking information several times, and it shows it has been returned. As of today, April 11, 2024, I have sent nine emails asking for a return or refund. I am beyond angry and want a refund for my order, which was never received because it was returned to Truefeat. If I could leave no stars, I would.

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CA
US

Exceptional Oh my goodness, the team at TrueFeat has been beyond amazing to work with!!! They are generous with both their time and their understanding of how to assist clients. My customer service support person didn’t give me her name, but mine is Cindi and I can’t thank her highly enough 🙏☺️ with grateful appreciation

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Stephanie D.
US

DO NOT PURCHASE. After waiting weeks finally received. I ordered white because they say you cannot see through them. I even ordered one size up. The fabric feels good. I was going to return but too big of a hassle. If and when they receive them it will take at least 4 weeks for refund. I like my Sweetflexx and will stick with them.

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Susan Lipson
US

Slighted order/ horrible customer service I ordered 4 pairs of the white leggings. After waiting several weeks for them to arrive, only one pair was sent. Customer service is denying the possibility of this even after photographs of the package and its contents have been sent. I now need to go through the hassle of contacting both my credit card company and the Better Business Bureau to get this resolved . I would not order from this company again.

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customer
US

Disappointed! I ordered leggings on March 18th, sent customer service about my order not arrived yet, and they reached out the next day, very nice response! I received them them the next day and very disappointed, I ordered a large, and they were so tight I couldn't get them on, plus length was so long, they don't make petite sizes which is crazy! Reached out to customer service, and they quickly responded next day saying they have to review my return, which a want a refund, bye time they get back to me the 7 days return policy will be over, and I want get a refund, I definitely don't want to exchange for anything else! For 68 dollars they will enjoy and I'm S--- out of luck,I think they do this on purpose to get your money and run with it! I don't know how Facebook can give good reviews for this Company, I'll never order from them again!!

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