Enola from customer services was… Enola from customer services was wonderful / super helpful, quick and efficient. She was really thoughtful in her responses and eventually identified the issue I was having, was hardware related and promptly replaced the camera. Very empathetic and efficient. Camera itself is great and easy to use from my iPhone

Terrible smart plugs Terrible smart plugs. Keep loosing connection and then won't connect. Cannot be found on my network. Emailed customer service and never got a response. Don't waste your money.

100% recommend the Nooie smart plugs 100% recommend the Nooie smart plugs, and the customer service is outstanding. I bought 2 plugs a while ago, was a bit confusing to set up to start with, but when I got used to it, setting up was a breeze. I told my family about them, and my cousin bought some. Again, she struggled with the set up, but she also used the plugs hotspot to get them to work. Then my sister bought some. This time though she really struggled. At the time, I had also bought more. When I went to set them up, I couldn’t either. We both noticed that the plugs hotspot didn’t say smart life, and instead had Chinese writing. We tried web chat, but didn’t get a response. My sister emailed Nooie support and they replied straight away. They got her to try different things. I told her to tell them about the writing. They asked her to send a screen shot, and immediately said they would send her some more. They came quickly, and the new set worked straight away. I then emailed with the same problem. Chris replied straight away, and I sent the screen shots. I had a reply saying they would send new ones within 3-5 days. They arrived the next day. These worked straight away. I really can’t fault this company at all. The plugs are great and work with our google home. Amazing when we come in at night, in the pitch black, arms full carrying shopping and we ask google to turn the lights on. Chris was excellent, best customer service I’ve ever had. Thank you Chris and Nooie 😁

Not good We got a Nooie indoor cam for our baby’s room. Was a nightmare to set up and since it’s been set up, the connection is crap. The camera also goes offline by itself and re-starts and the camera plays a little jingle that then wakes up my baby. Will be throwing this away and purchasing another one from a different brand. Avoid!

DO NOT WASTE YOUR MONEY Shocking if I could give it no stars I would Absolutely shocking, the cameras don’t work properly half the time, it’s either the sound not working, you can’t use the talk feature because it messes with the camera, half the time the camera is down and not working anyway. The customer service is shocking they actually don’t care will just tell you to reset the thing a thousand times and even after replacing the camera it is still just shocking. The camera needs an update and it physically won’t let me update it just keeps saying unsuccessful. Absolutely awful camera not worth a single penny I spent on it. DO NOT WASTE YOUR MONEY