5 star service As promised a five star review I did leave a bad as custom service was very very slow and told me to try things I've already done I think it was a faulty camera now all resolved 5 star service

Not good We got a Nooie indoor cam for our baby’s room. Was a nightmare to set up and since it’s been set up, the connection is crap. The camera also goes offline by itself and re-starts and the camera plays a little jingle that then wakes up my baby. Will be throwing this away and purchasing another one from a different brand. Avoid!

Terrible customer service Terrible customer service. I ordered a doorbell from them with 1 year of cloud service. It took me almost 2 weeks to get someone to respond and set up my cloud service. Then a month later my doorbell is not capturing all events and misses a lot of people right outside my door including us coming and going. I'm using for security and it's very poor. App freezes on all cameras. Once again reached out to customer support (they only have email), it's been 6 days with no response. They say they will respond in 24 hrs. I've sent 4 emails in 6 days. Even went on there FB pg asking for help.

Do NOT EVER buy from Nooie I would never buy from this company again. The customer service is non-existent. I bought a Nooie Cam 360 2 during their recent sale because it is half off, but after the purchase I found out it will not work with my current internet provider. There is no phone number to call so I emailed the only support email they have. For days I kept getting AI responses saying the order would be cancelled, or that I had to email customer support but every time I asked what that email was I wouldn’t get a reply. Finally I got a response from customer service in the middle of the night days later explaining that if it hadn’t shipped they would cancel the order. Conveniently the order shipped out at 1am that night, two hours before I received the email. Now they are telling me that I will need to pay return shipping, as they cannot provide me a label. They didn’t even give me return info what so ever. I’m attempting to get ahold of management but haven’t heard back. It has been the most frustrating experience.

They asked for 5 star reviews in… They asked for 5 star reviews in exchange for a free camera. Their smart plugs can be tricky to setup and sometimes simply do not respond.