Alicia Burtch
GBDo NOT EVER buy from Nooie I would never buy from this company again. The customer service is non-existent. I bought a Nooie Cam 360 2 during their recent sale because it is half off, but after the purchase I found out it will not work with my current internet provider. There is no phone number to call so I emailed the only support email they have. For days I kept getting AI responses saying the order would be cancelled, or that I had to email customer support but every time I asked what that email was I wouldn’t get a reply. Finally I got a response from customer service in the middle of the night days later explaining that if it hadn’t shipped they would cancel the order. Conveniently the order shipped out at 1am that night, two hours before I received the email. Now they are telling me that I will need to pay return shipping, as they cannot provide me a label. They didn’t even give me return info what so ever. I’m attempting to get ahold of management but haven’t heard back. It has been the most frustrating experience.
Da Feng
GBIt is really bad... It is really bad... Just updating firmware bricked the camera. Sometimes it will destroy SD cards you put it... Its a nightmare I have spent months working with support (who are very nice and sent me a replacement camera) but in the end the product is just trash
Lucy Phillips-Kassanis
GBUnreliable connection and camera Unreliable connection and camera. I experienced many issues with the device and it was a lengthy procedure to find a resolution with the customer service team. They wouldn't give me a refund, only a replacement, which is just as glitchy, so I'm having to buy a new monitor from a different company out of pocket in order to have a reliable view of my baby. The nooie customer service team asked that I leave a positive review in return for free cloud subscription, so beware of fake, orchestrated reviews.
Ryan Zammit
GBlove the affordable smart plugs I've been using the Nooie smart plugs for a few years now. They are great! Simple to use, compatible with Amazon Alexa and Google home. I like to use them when abroad to simulate house activity, they even have a random one-off functionality to avoid a strict schedule should someone be actively watching your home.
Hannah Jackson
GBTerrible smart plugs Terrible smart plugs. Keep loosing connection and then won't connect. Cannot be found on my network. Emailed customer service and never got a response. Don't waste your money.