Don't spend your money at Modrngy.com! I bought a fancy kitchen island light from Modrngy.com and I regret it. The canopy was only maybe 2" wide which was not enough to cover an 8B octagon electric box. When I contacted Modrngy they told me they could send a trim plate, but I wasn't interested in that route. Getting approved for a return was a pain, I had to pay a $40 dollar restocking fee, I had to pay for my own return shipping and I am currently STILL waiting for my money back and they have had the light back in their possession for 11 days now. My advice, don't shop here. I actually found a much nicer and higher quality kitchen Island light from Walmart.com of all places.

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY I bought a $460 pendant light and they sent the pendant wired together with the wrong ceiling piece. So it is a totally useless item. Many many attempts to contact them (phone, vm, email, chat) went no where. No one ever responds.

Wonderful customer service Wonderful customer service, kind, friendly. My order arrived in a timely manner.

The only reason this isn't a 1-star is… The only reason this isn't a 1-star is because our initial product did arrive. I was pleasantly surprised since I'd heard of a terrible experience a co-worker of mine had with the company. Then, when a follow-up order was placed (directly with a rep over the chat - more great experience!), they assured me since it was just an install accessory, it would ship the next day and take 2-3 business days. It has now been 2 weeks and I cannot get a hold of anyone via chat, email, or calls/VM to ask when the order will arrive. I tracked it, and like many other reviewers, it says that the order was processed but not shipped. I feel like I'm going crazy trying to get them to respond.

Product never arrived Product never arrived. Label created but never shipped. So for me you are a spam! Collect the money, create a shipping label and then nothing!! Communications is poor that basically whom answers doesn’t know nothing!