Alma
GBWrong Item Sent, Unresponsive This company sent me the wrong item and hasn’t responded to any of my calls or emails to correct this. It has been a month since the item was delivered and they still have not returned my messages.
Alison
GBWonderful customer service Wonderful customer service, kind, friendly. My order arrived in a timely manner.
Anne
GBDamaged product - no refund Order was dropped at my door, when no one was home, damaged. I’ve tried for weeks to return it to get a refund, and have been told a few times that they would send one, but have never received it. I was more than patient overt the holidays, but am now feeling very ripped off. This is after it took weeks to ship. It took so long to arrive, with no shipping update, that I had ordered a charge back with my bank. Then cancelled it when it arrived, just to then discover that the item was damaged. Now Modrngy has my money and I have a broken light and they do not do anything to help resolve it.
Matthew Coyne
GBDon't spend your money at Modrngy.com! I bought a fancy kitchen island light from Modrngy.com and I regret it. The canopy was only maybe 2" wide which was not enough to cover an 8B octagon electric box. When I contacted Modrngy they told me they could send a trim plate, but I wasn't interested in that route. Getting approved for a return was a pain, I had to pay a $40 dollar restocking fee, I had to pay for my own return shipping and I am currently STILL waiting for my money back and they have had the light back in their possession for 11 days now. My advice, don't shop here. I actually found a much nicer and higher quality kitchen Island light from Walmart.com of all places.
Ben
GBDO NOT BUY from this company!!!!! Like the others stated ~ RUN from this company. Received a light. Horrible quality. Tried immediately to return. As others have said, they won't respond to any communication. Now have sent 3 emails, and left 1 message. When trying to return to fill out some form, you only get an email address to write to. I'm going to contact my credit card company and the BBB.