Great experience with Elgato Great experience with Elgato. Purchased a 4k Capture Card from Currys and somehow, the USB connector became bent. I went straight to Elgato, who arranged for a return and replacement. Above and beyond what I expected from them in all honesty. The product is great too. Thanks guys!

Successful digitisation of VHS tapes with Elgato Video Capture dongle I bought an Elgato Video Capture dongle from PLI Computers in Melbourne Australia and it has worked really well. I was able to copy all my VHS tapes over to my laptop without any issues at all. Loading the software was a bit cumbersome but once it was on the laptop it was literally plug and play. Well worth the money.

Bought elgato video capture and it wasn’t plug n play.( FOR ME. ) Bought elgato video capture and it refused to work on my older Mac , and a iPad , the latter one only a few months old. Hmmm Operator error ?? Finally download a version of the required software onto a much newer OS version .. I think Website seems to have a lot of beta stuff, and clunky pop ups, confusing.. So, not for me in the end, which is a shame, expensive , didn’t work for me, sent back, time …. And move on😄

Shocking customer service Shocking customer service, 2-3 days for a reply is ridiculous. Do not buy anything from them outside of amazon or paypal.

Support Not Existed Bought elgato HD60 S+ but I receved a faulty one. I tried all the instructions given but no luck. I had the HD60 so I guess there is no much setup difference apart from the software. S+ required 4K Capture. I contacted them but they just ignoring you. So will not buy again. Even corsair products I will not buy again from these cowboys. Complaint Ticket: (2001256781)