Would certainly recommend Elgato! I recently launched myself into the gaming live streaming and after reading reviews the Elgato capture cards were the way to go. They offer free software to stream and record your gameplay. Ive been using the capture card now for around 3 months with no issues and I contacted customer services once with a question and it was answered promptly and diligently. I would recommend Elgato both for the hardware, software and customer service. Thank you for your products and for caring!

I bought the El Gato Video Capture less… I bought the El Gato Video Capture less than a year ago used it about 3 times and it stopped working. I contacted customer support and for 89.00 they have been giving me the run around for over a month. I have complied with their 10-step analysis process to see what is wrong with the software and to this date, there is no resolution. This is the worst case of customer service I have ever had—no offer to replace it with a new product or refund. Just email after email and it seems like Im communicating with a Bot half the time. They just want me to give up to wipe me off the list. The product was a huge waste of money and time. Also when you call the customer service number no one ever picks up.

Successful digitisation of VHS tapes with Elgato Video Capture dongle I bought an Elgato Video Capture dongle from PLI Computers in Melbourne Australia and it has worked really well. I was able to copy all my VHS tapes over to my laptop without any issues at all. Loading the software was a bit cumbersome but once it was on the laptop it was literally plug and play. Well worth the money.

Great experience with Elgato Great experience with Elgato. Purchased a 4k Capture Card from Currys and somehow, the USB connector became bent. I went straight to Elgato, who arranged for a return and replacement. Above and beyond what I expected from them in all honesty. The product is great too. Thanks guys!

Revieved damaged product I bought a HD60 S capture card, and when i got the box it was broken from water damage, and the card itself was fully openable into the motherboard. Not a great experience from Elgato, and they have not answered my refund request yet after a week...