These products just work! I've bought both the Elgato Turbo.264 HD and the EyeTV Hybrid (analog, DVB-C/T tuner). It is so easy to get started with and the tv software delivers a better image than my STB. The converter works just as well, and the whole integration with iTunes is just awesome. I can fast and easily record tv, automatically encode and export to iTunes which then synchronizes with my AppleTV. The EyeTV App for the iPhone works just as great! Bottomline is .. These products rock!

Warranty is not covered if you buy from 3rd party I have my card under warranty 4k60 s+ i bought it from ebay and power adapter was lost I wanted to buy a new power adapter but the support said its only covered under warranty and they dont sell it so far so good later i was informed that my card is under warranty but due to me buying it from 3rd party they said they cant replace it and they cant sell me a new power adpater not just a bad company but bad service too worst of the worst out there i regret buying it PS it took them 14 days to inform me the result

EL Gato is way overrated I have owned several EL Gato products including a stream deck, a capture card and most recently the Wave 3 microphone. At one time paying a little more for EL Gato products seemed like a good choice, but with my experience it has not been the case. Over time all of the above products let me down with compatibility issues during software updates and poor tech support. The wave 3 sound quality become so bad I just got rid of it after less than a year of use. I tried everything, wasted a lot of time and in the end it just didn't do the job. That's kind of been my experience with all EL Gato products. Sad but true. I wouldn't buy from them again.

Ordered direct from Elgato. Wrong colour shipped. Still chasing the refund 14 days after returning product Ordered direct from Elgato. Wrong colour product shipped. Notified them immediately. Took 10 days to respond. Offered for me to send it back and then they'd send a new one. I asked for refund and they agreed. Issued RMA number. Sent back via a tracked UPS service. Didn't get a receipt from newsagent, but can see on the weblink that it was delivered back and signed for. 14 days since it was returned to them, the support team are still saying they cannot issue a refund without a photo of the paper receipt from the newsagent (that I was never given). The experience with this company has been so poor I will never shop with them again. Try their rivals instead and never buy direct from them - they are not setup to provide end customer satisfaction.

I bought the El Gato Video Capture less… I bought the El Gato Video Capture less than a year ago used it about 3 times and it stopped working. I contacted customer support and for 89.00 they have been giving me the run around for over a month. I have complied with their 10-step analysis process to see what is wrong with the software and to this date, there is no resolution. This is the worst case of customer service I have ever had—no offer to replace it with a new product or refund. Just email after email and it seems like Im communicating with a Bot half the time. They just want me to give up to wipe me off the list. The product was a huge waste of money and time. Also when you call the customer service number no one ever picks up.