Elgato

115 North McCarthy Blvd, 95035, Milpitas, United States
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1.95
Based on 20 Reviews

5

20.00%

4

0.00%

3

0.00%

2

15.00%

1

65.00%
About Elgato

Elgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms. Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologies designed to revolutionize creative workflows. Software and firmware are frequently updated to keep producers at the cutting edge of their craft. And cross-compatibility delivers a seamless user experience that keeps evolving as the Elgato ecosystem grows. Elgato was founded in 1999. In 2018, Corsair Gaming, Inc., acquired the brand and its employees. Based in Germany and California, Elgato distributes products in over seventy-five countries around the world.

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Abdallah Alshraah
JO

Warranty is not covered if you buy from 3rd party I have my card under warranty 4k60 s+ i bought it from ebay and power adapter was lost I wanted to buy a new power adapter but the support said its only covered under warranty and they dont sell it so far so good later i was informed that my card is under warranty but due to me buying it from 3rd party they said they cant replace it and they cant sell me a new power adpater not just a bad company but bad service too worst of the worst out there i regret buying it PS it took them 14 days to inform me the result

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Ersen Bilen
DK

AUDIO LOSS DURING STREAM/RECORDING ARE… AUDIO LOSS DURING STREAM/RECORDING ARE YOU KIDDING ME? YOU SCUMBACK🤬🤬🤬 I bought an Elgato HD60S for 220 dollars in 2019 september of 2019 but startet to activley use it in the end of 2019 or start of 2020. But after nearly 2 years later my elgato startet do this thing where it loses audio during a stream/recording if you want to get a good capture card go for hdmi video capture/USB capture cards instead they're cheaper and just as good as an elgato. And i use windows, windows 10

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Sofus Birk Arnbjerg
DK

Revieved damaged product I bought a HD60 S capture card, and when i got the box it was broken from water damage, and the card itself was fully openable into the motherboard. Not a great experience from Elgato, and they have not answered my refund request yet after a week...

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BittersweetSerenity
GB

Would certainly recommend Elgato! I recently launched myself into the gaming live streaming and after reading reviews the Elgato capture cards were the way to go. They offer free software to stream and record your gameplay. Ive been using the capture card now for around 3 months with no issues and I contacted customer services once with a question and it was answered promptly and diligently. I would recommend Elgato both for the hardware, software and customer service. Thank you for your products and for caring!

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Disgruntled
GB

Awful Customer Service Awful Customer Service. Ordered something weeks ago. It has not shipped, they do not respond to emails, and when you call them, you get placed on hold for 30 minutes, before it tells you nobody is available and drops the call.

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