Such a pain in the a-se! Video capture: When it works it's great, but often for no reason there's just 'no signal' and only sound. Closing everything down might get it working again, but when one VHS tape gives 'no signal' (no picture) then this carries over to other videos as well so you don't know what videos are good and what are bad. For the cost of this product it needs some serious sorting out and debugging.

There is no customer service There is no customer service. The product is outdated, issues have been identified for years and nothing has been done to resolve them. The Camlink 4K is an overpriced piece of obsolete rubbish. Buy a $10 HDMI capture card from amazon and it will be a much nicer experience.

AUDIO LOSS DURING STREAM/RECORDING ARE… AUDIO LOSS DURING STREAM/RECORDING ARE YOU KIDDING ME? YOU SCUMBACK🤬🤬🤬 I bought an Elgato HD60S for 220 dollars in 2019 september of 2019 but startet to activley use it in the end of 2019 or start of 2020. But after nearly 2 years later my elgato startet do this thing where it loses audio during a stream/recording if you want to get a good capture card go for hdmi video capture/USB capture cards instead they're cheaper and just as good as an elgato. And i use windows, windows 10

Warranty is not covered if you buy from 3rd party I have my card under warranty 4k60 s+ i bought it from ebay and power adapter was lost I wanted to buy a new power adapter but the support said its only covered under warranty and they dont sell it so far so good later i was informed that my card is under warranty but due to me buying it from 3rd party they said they cant replace it and they cant sell me a new power adpater not just a bad company but bad service too worst of the worst out there i regret buying it PS it took them 14 days to inform me the result

Successful digitisation of VHS tapes with Elgato Video Capture dongle I bought an Elgato Video Capture dongle from PLI Computers in Melbourne Australia and it has worked really well. I was able to copy all my VHS tapes over to my laptop without any issues at all. Loading the software was a bit cumbersome but once it was on the laptop it was literally plug and play. Well worth the money.