Chaz Phillips
GBGreat experience with Elgato Great experience with Elgato. Purchased a 4k Capture Card from Currys and somehow, the USB connector became bent. I went straight to Elgato, who arranged for a return and replacement. Above and beyond what I expected from them in all honesty. The product is great too. Thanks guys!
Matixal gachech
GEWorst App Worst App. They created new version of wave link which messed up everything, Their audio source is crashing OBS and interfering Better buy 10$ headphones than this crap! Spent more than 1k$ in whole set up. Never gonna buy again their product.
Disgruntled
GBAwful Customer Service Awful Customer Service. Ordered something weeks ago. It has not shipped, they do not respond to emails, and when you call them, you get placed on hold for 30 minutes, before it tells you nobody is available and drops the call.
Branden Yamada
GBRidiculous! No shipping updates, order cancelled upon inquiry! Ridiculous. I ordered a webcam from this site almost 2 weeks ago and my order details showed it was still processing. I contacted the customer support only for them to tell me they don't ship to APO but they had it as a clear option when ordering. There were no updates at all and i was expecting it to arrive very soon for a livestream. After my inquiry the order was cancelled and they insulted me with a 15% discount. Horrible experience.
Sofus Birk Arnbjerg
DKRevieved damaged product I bought a HD60 S capture card, and when i got the box it was broken from water damage, and the card itself was fully openable into the motherboard. Not a great experience from Elgato, and they have not answered my refund request yet after a week...