These products just work! I've bought both the Elgato Turbo.264 HD and the EyeTV Hybrid (analog, DVB-C/T tuner). It is so easy to get started with and the tv software delivers a better image than my STB. The converter works just as well, and the whole integration with iTunes is just awesome. I can fast and easily record tv, automatically encode and export to iTunes which then synchronizes with my AppleTV. The EyeTV App for the iPhone works just as great! Bottomline is .. These products rock!

I bought the El Gato Video Capture less… I bought the El Gato Video Capture less than a year ago used it about 3 times and it stopped working. I contacted customer support and for 89.00 they have been giving me the run around for over a month. I have complied with their 10-step analysis process to see what is wrong with the software and to this date, there is no resolution. This is the worst case of customer service I have ever had—no offer to replace it with a new product or refund. Just email after email and it seems like Im communicating with a Bot half the time. They just want me to give up to wipe me off the list. The product was a huge waste of money and time. Also when you call the customer service number no one ever picks up.

Support Not Existed Bought elgato HD60 S+ but I receved a faulty one. I tried all the instructions given but no luck. I had the HD60 so I guess there is no much setup difference apart from the software. S+ required 4K Capture. I contacted them but they just ignoring you. So will not buy again. Even corsair products I will not buy again from these cowboys. Complaint Ticket: (2001256781)

Such a pain in the a-se! Video capture: When it works it's great, but often for no reason there's just 'no signal' and only sound. Closing everything down might get it working again, but when one VHS tape gives 'no signal' (no picture) then this carries over to other videos as well so you don't know what videos are good and what are bad. For the cost of this product it needs some serious sorting out and debugging.

Bought elgato video capture and it wasn’t plug n play.( FOR ME. ) Bought elgato video capture and it refused to work on my older Mac , and a iPad , the latter one only a few months old. Hmmm Operator error ?? Finally download a version of the required software onto a much newer OS version .. I think Website seems to have a lot of beta stuff, and clunky pop ups, confusing.. So, not for me in the end, which is a shame, expensive , didn’t work for me, sent back, time …. And move on😄