EL Gato is way overrated I have owned several EL Gato products including a stream deck, a capture card and most recently the Wave 3 microphone. At one time paying a little more for EL Gato products seemed like a good choice, but with my experience it has not been the case. Over time all of the above products let me down with compatibility issues during software updates and poor tech support. The wave 3 sound quality become so bad I just got rid of it after less than a year of use. I tried everything, wasted a lot of time and in the end it just didn't do the job. That's kind of been my experience with all EL Gato products. Sad but true. I wouldn't buy from them again.

There is no customer service There is no customer service. The product is outdated, issues have been identified for years and nothing has been done to resolve them. The Camlink 4K is an overpriced piece of obsolete rubbish. Buy a $10 HDMI capture card from amazon and it will be a much nicer experience.

Worst App Worst App. They created new version of wave link which messed up everything, Their audio source is crashing OBS and interfering Better buy 10$ headphones than this crap! Spent more than 1k$ in whole set up. Never gonna buy again their product.

Support Not Existed Bought elgato HD60 S+ but I receved a faulty one. I tried all the instructions given but no luck. I had the HD60 so I guess there is no much setup difference apart from the software. S+ required 4K Capture. I contacted them but they just ignoring you. So will not buy again. Even corsair products I will not buy again from these cowboys. Complaint Ticket: (2001256781)

Warranty is not covered if you buy from 3rd party I have my card under warranty 4k60 s+ i bought it from ebay and power adapter was lost I wanted to buy a new power adapter but the support said its only covered under warranty and they dont sell it so far so good later i was informed that my card is under warranty but due to me buying it from 3rd party they said they cant replace it and they cant sell me a new power adpater not just a bad company but bad service too worst of the worst out there i regret buying it PS it took them 14 days to inform me the result