AUDIO LOSS DURING STREAM/RECORDING ARE… AUDIO LOSS DURING STREAM/RECORDING ARE YOU KIDDING ME? YOU SCUMBACK🤬🤬🤬 I bought an Elgato HD60S for 220 dollars in 2019 september of 2019 but startet to activley use it in the end of 2019 or start of 2020. But after nearly 2 years later my elgato startet do this thing where it loses audio during a stream/recording if you want to get a good capture card go for hdmi video capture/USB capture cards instead they're cheaper and just as good as an elgato. And i use windows, windows 10

I bought the El Gato Video Capture less… I bought the El Gato Video Capture less than a year ago used it about 3 times and it stopped working. I contacted customer support and for 89.00 they have been giving me the run around for over a month. I have complied with their 10-step analysis process to see what is wrong with the software and to this date, there is no resolution. This is the worst case of customer service I have ever had—no offer to replace it with a new product or refund. Just email after email and it seems like Im communicating with a Bot half the time. They just want me to give up to wipe me off the list. The product was a huge waste of money and time. Also when you call the customer service number no one ever picks up.

These products just work! I've bought both the Elgato Turbo.264 HD and the EyeTV Hybrid (analog, DVB-C/T tuner). It is so easy to get started with and the tv software delivers a better image than my STB. The converter works just as well, and the whole integration with iTunes is just awesome. I can fast and easily record tv, automatically encode and export to iTunes which then synchronizes with my AppleTV. The EyeTV App for the iPhone works just as great! Bottomline is .. These products rock!

Shocking customer service Shocking customer service, 2-3 days for a reply is ridiculous. Do not buy anything from them outside of amazon or paypal.

There is no customer service There is no customer service. The product is outdated, issues have been identified for years and nothing has been done to resolve them. The Camlink 4K is an overpriced piece of obsolete rubbish. Buy a $10 HDMI capture card from amazon and it will be a much nicer experience.