I tried to get a battlebeaver… I tried to get a battlebeaver controller and ordered from Canada, You pay your controller 250$, you pay 30$ for shipping, and wait a month. I then get a message saying my purchase couldn't get delivered because an outstanding charge of 61$ is needed to be payed for. That's VERY EXPENSIVE for a "quick pick" controller (350$) with all charges and fees included, and of course, they don't tell you this until you have to pay to receive your controller. And after you've already payed 250$. Last thing, if you want a refund, they will deduct a lot of money for the controller, and will deduce money for delivery, youll get about 60$ for a 300$ order. FLEE

Terrible Ordered a quick pick controller with a build time of 3-5 business days. Cancelled order as order couldn't be sent for delivery after 15 business days. Terrible company which didn't communicate delay. Incompetent customer service. Stay clear of this company.

Egregious customer support and product… Egregious customer support and product quality. Do not recommend paying this scammy company. No accountability whatsoever and outrageous prices to fix their own mistakes. Matthew on the support team is a clown and should be fired.

I've bought 2 controllers (ps5 and ps4)… I've bought 2 controllers (ps5 and ps4) from BB and both broke within a few weeks of use. I had the 30day warranty on one and the extended 120day warranty on the other. both had stick drift after about a month. Ps4 had a rear button and face button stop working all together and the Ps5 L2 smart trigger couldn't actuate. I had gently used the Ps5 controller over the first 2 months and finally sent it in to get fixed. The worst part of the whole experience was that in the 6 WEEKS it took to have the ps5 controller fixed the warranty was still being counted so when I got the controller back and the issue persisted after a little more than a week of play. I tried to get a full replacement and was denied because the 120day were up. Complete BS just bend me over next time you want to F me BBC.

This company's customers service and… This company's customers service and return policy are absolutely terrible. I returned my fully functional device because I simply was not satisfied with the product. They refunded me 60 dollars less than what I paid for the controller. The buttons placed awkwardly on the back. I would never recommend this company to anyone EVER.