BattleBeaverCustoms

1161 Executive Dr West, 75081, Dallas, United States
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1.55
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

0.00%

1

85.00%
About BattleBeaverCustoms

Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X; while also offering DIY parts and instructional videos.

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H.A.
NL

Stick drift After a couple months of use the right analog stick started to drift, making it unusable. There is a very limited warranty and a long waiting queue. Also you have to pay shipment yourself. I didnt buy any modification for the analog sticks, so i assume they use a bad batch of DS4's (because its cheaper for them ofc) to 'modify' and then sell it.

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Joshua Hansen
GB

Do Not Buy - Disappointed Customer Bought a custom Xbox controller, left stick goes out after 3 months of play time. Sent controller back to them for repair which I had to pay for as their warranty is 60 days (At this time, could've changed by now). Received repaired controller only for a week later my left bumper stopped working. Their products are cheap quality that doesn't last. I wouldn't recommend buying anything from them. There's a reason they send pro players 3-4 controllers at a time, because their products don't last and the pro player will need 3-4 controllers to make it through the year

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Alexander Otto
NL

I bought a controller on september 2023… I bought a controller on september 2023 with which i was very happy untill recently. The back button stopped functioning well and i reached out to Battle Beaver to get it fixed. I had to pay repair costs and shipping fee which would add up to ~€70 for a €110 controller. Very unfortunate to have to pay such costs for a controller which isn't even half a year old.

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Evan Buske (Buskalunge)
GB

I've bought 2 controllers (ps5 and ps4)… I've bought 2 controllers (ps5 and ps4) from BB and both broke within a few weeks of use. I had the 30day warranty on one and the extended 120day warranty on the other. both had stick drift after about a month. Ps4 had a rear button and face button stop working all together and the Ps5 L2 smart trigger couldn't actuate. I had gently used the Ps5 controller over the first 2 months and finally sent it in to get fixed. The worst part of the whole experience was that in the 6 WEEKS it took to have the ps5 controller fixed the warranty was still being counted so when I got the controller back and the issue persisted after a little more than a week of play. I tried to get a full replacement and was denied because the 120day were up. Complete BS just bend me over next time you want to F me BBC.

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Ryan Dondrea
GB

Egregious customer support and product… Egregious customer support and product quality. Do not recommend paying this scammy company. No accountability whatsoever and outrageous prices to fix their own mistakes. Matthew on the support team is a clown and should be fired.

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