BattleBeaverCustoms

1161 Executive Dr West, 75081, Dallas, United States
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1.55
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

0.00%

1

85.00%
About BattleBeaverCustoms

Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X; while also offering DIY parts and instructional videos.

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Robert G
GB

I got my controller on 28th of November… I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID

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cathal nally
IE

Terrible Ordered a quick pick controller with a build time of 3-5 business days. Cancelled order as order couldn't be sent for delivery after 15 business days. Terrible company which didn't communicate delay. Incompetent customer service. Stay clear of this company.

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Ryan Carter
GB

I’ve bought a ps5 and ps4 controller in… I’ve bought a ps5 and ps4 controller in 2023 and they both broke within 3 months of having them and of course this horrible company doesn’t do anything about the issues bc there warranties are hot trash. I will NEVER buy another useless controller from these jokes of people. Biggest scam out there.

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Evan Buske (Buskalunge)
GB

I've bought 2 controllers (ps5 and ps4)… I've bought 2 controllers (ps5 and ps4) from BB and both broke within a few weeks of use. I had the 30day warranty on one and the extended 120day warranty on the other. both had stick drift after about a month. Ps4 had a rear button and face button stop working all together and the Ps5 L2 smart trigger couldn't actuate. I had gently used the Ps5 controller over the first 2 months and finally sent it in to get fixed. The worst part of the whole experience was that in the 6 WEEKS it took to have the ps5 controller fixed the warranty was still being counted so when I got the controller back and the issue persisted after a little more than a week of play. I tried to get a full replacement and was denied because the 120day were up. Complete BS just bend me over next time you want to F me BBC.

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Nic Baird
CA

Money pit with terrible customer service I bought a PS5 controller from them. Wildly expensive for just adding switches to the D-pad. I had to get it repaired after one of the buttons broke after 3 months (I did drop it to be fair, but I didn't throw it or anything, it just fell off my chair). I've sunk over $450 into this controller that had a very small modification. DO NOT USE THIS COMPANY! Especially if in Canada.

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