Andy
CAWould rate zero if I could Would rate zero if I could. $400 controller started drifting after 4 months, no warranty, shipped me defective parts, charged me a fortune to ship it to Canada, haven't heard from them yet, but definitely not expecting them to do anything. That seems to be their style. Save your money buy 5 normal ps5 controllers and you'll be way happier, and also get a year warranty with each one.
Joshua Hansen
GBDo Not Buy - Disappointed Customer Bought a custom Xbox controller, left stick goes out after 3 months of play time. Sent controller back to them for repair which I had to pay for as their warranty is 60 days (At this time, could've changed by now). Received repaired controller only for a week later my left bumper stopped working. Their products are cheap quality that doesn't last. I wouldn't recommend buying anything from them. There's a reason they send pro players 3-4 controllers at a time, because their products don't last and the pro player will need 3-4 controllers to make it through the year
Alexander Otto
NLI bought a controller on september 2023… I bought a controller on september 2023 with which i was very happy untill recently. The back button stopped functioning well and i reached out to Battle Beaver to get it fixed. I had to pay repair costs and shipping fee which would add up to ~€70 for a €110 controller. Very unfortunate to have to pay such costs for a controller which isn't even half a year old.
Evan Buske (Buskalunge)
GBI've bought 2 controllers (ps5 and ps4)… I've bought 2 controllers (ps5 and ps4) from BB and both broke within a few weeks of use. I had the 30day warranty on one and the extended 120day warranty on the other. both had stick drift after about a month. Ps4 had a rear button and face button stop working all together and the Ps5 L2 smart trigger couldn't actuate. I had gently used the Ps5 controller over the first 2 months and finally sent it in to get fixed. The worst part of the whole experience was that in the 6 WEEKS it took to have the ps5 controller fixed the warranty was still being counted so when I got the controller back and the issue persisted after a little more than a week of play. I tried to get a full replacement and was denied because the 120day were up. Complete BS just bend me over next time you want to F me BBC.
Robert G
GBI got my controller on 28th of November… I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID