This company's customers service and… This company's customers service and return policy are absolutely terrible. I returned my fully functional device because I simply was not satisfied with the product. They refunded me 60 dollars less than what I paid for the controller. The buttons placed awkwardly on the back. I would never recommend this company to anyone EVER.

I got my controller on 28th of November… I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID

I’ve bought a ps5 and ps4 controller in… I’ve bought a ps5 and ps4 controller in 2023 and they both broke within 3 months of having them and of course this horrible company doesn’t do anything about the issues bc there warranties are hot trash. I will NEVER buy another useless controller from these jokes of people. Biggest scam out there.

I tried to get a battlebeaver… I tried to get a battlebeaver controller and ordered from Canada, You pay your controller 250$, you pay 30$ for shipping, and wait a month. I then get a message saying my purchase couldn't get delivered because an outstanding charge of 61$ is needed to be payed for. That's VERY EXPENSIVE for a "quick pick" controller (350$) with all charges and fees included, and of course, they don't tell you this until you have to pay to receive your controller. And after you've already payed 250$. Last thing, if you want a refund, they will deduct a lot of money for the controller, and will deduce money for delivery, youll get about 60$ for a 300$ order. FLEE

Would rate zero if I could Would rate zero if I could. $400 controller started drifting after 4 months, no warranty, shipped me defective parts, charged me a fortune to ship it to Canada, haven't heard from them yet, but definitely not expecting them to do anything. That seems to be their style. Save your money buy 5 normal ps5 controllers and you'll be way happier, and also get a year warranty with each one.