Mike Jentz
GBThis company's customers service and… This company's customers service and return policy are absolutely terrible. I returned my fully functional device because I simply was not satisfied with the product. They refunded me 60 dollars less than what I paid for the controller. The buttons placed awkwardly on the back. I would never recommend this company to anyone EVER.
H.A.
NLStick drift After a couple months of use the right analog stick started to drift, making it unusable. There is a very limited warranty and a long waiting queue. Also you have to pay shipment yourself. I didnt buy any modification for the analog sticks, so i assume they use a bad batch of DS4's (because its cheaper for them ofc) to 'modify' and then sell it.
ARRON
GBI just paid £60 to send controller in… I just paid £60 to send controller in for repairs, sent it half way across the world, got it back after an entire month without the controller and it is still broken with the same issues. The issue was my L2 was broken. Sometime it would aim in and just not un aim and other times it wouldnt register any inputs whatsoever. The exact problem is still happening. What a JOKE!!!
Ryan Carter
GBI’ve bought a ps5 and ps4 controller in… I’ve bought a ps5 and ps4 controller in 2023 and they both broke within 3 months of having them and of course this horrible company doesn’t do anything about the issues bc there warranties are hot trash. I will NEVER buy another useless controller from these jokes of people. Biggest scam out there.
Andy
CAWould rate zero if I could Would rate zero if I could. $400 controller started drifting after 4 months, no warranty, shipped me defective parts, charged me a fortune to ship it to Canada, haven't heard from them yet, but definitely not expecting them to do anything. That seems to be their style. Save your money buy 5 normal ps5 controllers and you'll be way happier, and also get a year warranty with each one.