Ryan Dondrea
GBEgregious customer support and product… Egregious customer support and product quality. Do not recommend paying this scammy company. No accountability whatsoever and outrageous prices to fix their own mistakes. Matthew on the support team is a clown and should be fired.
ARRON
GBI just paid £60 to send controller in… I just paid £60 to send controller in for repairs, sent it half way across the world, got it back after an entire month without the controller and it is still broken with the same issues. The issue was my L2 was broken. Sometime it would aim in and just not un aim and other times it wouldnt register any inputs whatsoever. The exact problem is still happening. What a JOKE!!!
H.A.
NLStick drift After a couple months of use the right analog stick started to drift, making it unusable. There is a very limited warranty and a long waiting queue. Also you have to pay shipment yourself. I didnt buy any modification for the analog sticks, so i assume they use a bad batch of DS4's (because its cheaper for them ofc) to 'modify' and then sell it.
cathal nally
IETerrible Ordered a quick pick controller with a build time of 3-5 business days. Cancelled order as order couldn't be sent for delivery after 15 business days. Terrible company which didn't communicate delay. Incompetent customer service. Stay clear of this company.
Robert G
GBI got my controller on 28th of November… I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID