Robert G
GBI got my controller on 28th of November… I got my controller on 28th of November thought it was just my game not running correctly but it’s not! Left analog is sticking after only 8 weeks of having the controller. I’m a returning customer of 3 previous controllers just because I like how small the rear bumper are. Explains this on an email and never got a response They want me to pay for shipping and repairs on this controller which is a joke from BB. AVOID
Ryan Dondrea
GBEgregious customer support and product… Egregious customer support and product quality. Do not recommend paying this scammy company. No accountability whatsoever and outrageous prices to fix their own mistakes. Matthew on the support team is a clown and should be fired.
Christopher
GBCustom Quality Controllers All guidelines on what to expect and timeliness were clearly outlined, went with Battle Beaver after receiving a defective SCUF controller and have been extremely happy with my purchase. Endless customization options for my playstyle and superior quality. Been using it for a year now and it works amazing.
Mike Jentz
GBThis company's customers service and… This company's customers service and return policy are absolutely terrible. I returned my fully functional device because I simply was not satisfied with the product. They refunded me 60 dollars less than what I paid for the controller. The buttons placed awkwardly on the back. I would never recommend this company to anyone EVER.
Evan Buske (Buskalunge)
GBI've bought 2 controllers (ps5 and ps4)… I've bought 2 controllers (ps5 and ps4) from BB and both broke within a few weeks of use. I had the 30day warranty on one and the extended 120day warranty on the other. both had stick drift after about a month. Ps4 had a rear button and face button stop working all together and the Ps5 L2 smart trigger couldn't actuate. I had gently used the Ps5 controller over the first 2 months and finally sent it in to get fixed. The worst part of the whole experience was that in the 6 WEEKS it took to have the ps5 controller fixed the warranty was still being counted so when I got the controller back and the issue persisted after a little more than a week of play. I tried to get a full replacement and was denied because the 120day were up. Complete BS just bend me over next time you want to F me BBC.