Olivier Nguyen
USOrder process is simple, easy with seamless customer service Order process is simple and easy. The knife ship promptly and the knife arrived in well protected package. The handle a slightly lose after usage, reached out to Tokushu expert the Zach, he quickly respond and provided return shipping label.
Flaviano Gulli
ITThey work well and fast They work well and fast. I searched for an afternoon when I wanted to buy my knives, and I chose this shop because of the range of choice and the price tags. I found the same knives on other shops for 50/100€ more. Their shipping and handling was also superb. Bonus points to them for shipping with DHL, which delivered my package on a Friday instead of the ETA of the next Monday. I did learn that there's an import tax, besides VAT, so be prepared to spend a bit more than you thought. Besides that, they reply to questions very fast on their site chat. I didn't have as much success with the contact us email form though, so if you want to contact them, I suggest using the chat. Needless to say: the knives are fantastic.
Kyle
USI am a little disappointed with the… I am a little disappointed with the quality of the strop. Had a large indent in the leather. It looks used. Glue is all over where they glued the leather to the wood. It seems like it will work fine.
KR
USVery helpful I misunderstood the website description and purchased the wrong knife for my needs. When I reached out to the company, they were very kind and helpful, and helped me come to a solution that worked for me. Beautiful knives and excellent customer service. Highly recommend!
Secbit
USBeautiful and Great Service I purchased a custom Wa DANIEL RYAN Alder Burl - Brass Spacer - Black Horn - 90mm - 150mm Blades handle to go with a TAKESHI SAJI VG-10 GOLD DAMASCUS PETTY 130MM knife. Great looking combo and it is sharp. Tokushu Knife provided an excellent purchase and great customer service. I would highly recommend them. Thank you