Ac
GBTerrible customer service. Waited 3 months for order and they ignore emails. Experience with the place has been the worst Ive ever experienced. They were not responsive at all for any inquiries, and I had to also reach out multiple times to different people to get an answer. Also, I ordered a product from them which they told me the lead time was 6-8 weeks and I waited over 3 months constantly asking for updates. Not only with the delay, but they sold me a product that they knew was going to get banned by the FDA, so I am stuck with a bunch of inventory which I cannot sell. They have terrible customer service. Its unfortunate because they do have great selections of products, but their customer service is terrible. They dont treat you or your business like a partnership at all. Go try working with another supplier and you’ll see the huge difference in customer service. Try out vox nutrition they are way better.
Michelle Harris
GBThe hype is real! I’d heard a lot of good things about this company which is why I decided to go with them. After several months of working together, I can honestly say that they’re wonderful to work with!
MR
LBIf I can give zero stars If I can give zero stars. Avoid at all cost. No sympathy from sales man. They don’t listen to customers and have a very strange way of communicating
Tc Best
GBWe have been working with SMP Nutra for… We have been working with SMP Nutra for almost 2 years now. They have a large collection of high quality products and great prices. SMP Nutra have outstanding customer service, but what impressed me the most is everyone there is willing go above and beyond for you. They put their customers first, it's not all about profit. Highly recommended for anyone looking for top notch quality products!
Bernard W
CASMP Nutra is a great company to work… SMP Nutra is a great company to work with, and if I could give them more than 5 stars I would. We recently launched a new product, and everyone on the team has been super responsive, professional and helpful. They are the exception to the rule and a pleasure to work with. We received our samples recently, they look fantastic, better than expected, the bottle, label, sealing, capsules, everything. I’m looking forward to working with them in the future.