Exceptional customer service I purchased a set of L8 Ultra calipers in the summer of 2022, and unfortunately the front caliper was damaged in a race crash in September of that year. I contacted Ted to inquire about a replacement, and was blown away by his offer to replace the caliper free of charge! There were some delays in receiving the replacement, but Ted is an artisan who also relies on other providers for components. Ted is a great guy, and very easy to communicate with - all you have to do is give him a ring, and he is almost always sure to answer. I highly recommend Ted to anyone looking for a lightweight, made in the USA, high performance brake caliper!

Never received my item, still haven't received a full refund. I purchased a product from Ted Ciamillo directly, and was promised a 3 week lead time on it. That date came and went and I repeatedly got new ETAs for my order. Finally I asked for a refund since it became apparent my item was never actually going to get built. I was then told he would mail a check for my refund, which I never got. I was then told he never mailed the check but would refund me via Zelle, which once again he has promised several dates that have come and gone. I cannot stress this enough, do not buy anything from this company unless you can use a credit card and have purchase protection. You may never get your product or your money back. Update to say that I received a partial refund, however Ted has once again missed his promises date for the rest of the refund.

Ciamillo G20 Brakes I have been using the G20 brakes for about 3 years. This brakeset is being used with Campagnolo levers. These levers were a big improvement over the Campy brakes. I found the Ciamillo brakes offered much better stopping power with my Mavic carbon wheels. Setup was key to getting the brakes to function at their best. I was initially frustrated with the performance. When I went back and re-read the installation instrucions, that made all the difference. Moving the set screw in or out to adjust clearance is key to getting optimal performance from these brakes.

B1 brakes perfect for Brompton Installed B1 brakes on my beloved Brompton, with SwissStop Flash Evo pads. What a relief to shed the clunky stock brakes. The carbon fiber brakes may be overkill in a way, but their "mad genius" design fits perfectly on this insane folding bike. Every detail of the brakes is so well conceived, and the performance is great, with powerful stopping as well as light modulation.

Never received product I ordered and paid for a swim fin back while I was on deployment. When I returned to the states, I sent several emails reminding him that I had not received my product yet. I had several phone calls with Ted. Each phone call he told me "It'll be ready in 2 weeks." Eventually he just stopped answering my phone calls and emails. Just to make sure, I sent another email recently. I am pretty sure he blocked me.