Gregory Curry
GBTitanium G23 Was using my bike with the new titanium G23 brakes coming down a long hill with a tailwind: I was flying. There is a 90 degree turn at the bottom. A mountain biker was came around the corner and was totally in the middle of the road not paying attention to anything so I had to reach for my brakes very hard. I was able to confidently stop in time and avoid a major collision. MTB guy said "Sorry dude." So not only are the brakes light as all get out but can pull down from speed quickly. I've also have the L8 and L8 Ultras which are lighter still. With each new design I have seen subtle improvements, exceptional light weight, and darn good braking.
Brett
GBNever received product I ordered and paid for a swim fin back while I was on deployment. When I returned to the states, I sent several emails reminding him that I had not received my product yet. I had several phone calls with Ted. Each phone call he told me "It'll be ready in 2 weeks." Eventually he just stopped answering my phone calls and emails. Just to make sure, I sent another email recently. I am pretty sure he blocked me.
Joe
GBDelays and empty promises...No Product delivered I purchased a product and was promised numerous times that it was in production and would be shipping soon. This went on for over 6 months and finally I gave up and asked for a refund. They said my check was in the mail but who writes checks these days. The check of course never arrived. I was asked to pay thru Zelle with a small discount which was a mistake. Make sure you if you do business with Ciamillo you have some type of purchase protection. I understand the company's products are custom made but don't treat people like jerks. Be transparent about the build process. That being said - having bought a set of rim brakes made by Ciamillo from another online vendor, I can attest that the company's products are nicely crafted. You just have to keep your fingers crossed that they actually build your product and deliver. Overall my experience was a major annoyance and I will no longer be buying anything from them again. Update: My check is in the mail??? It's been over 3 months and still nothing received. I'm done here.
Richard S
GBGreat service and Super light brakes Super light brakes and more powerful than you would expect. Have done 1000s of KMs on mine over 10 years, and when I needed some tech advice and spare parts recently, the response was very quick and they sorted the issue and posted out the required bits.
Andy
GBweight weenie heaven Ted was very accommodating to my weight weenie needs. He went above and beyond creating and tuning my brakes. I couldn't be happier with the result. The brakes weigh only 119.8g! (custom red devil l8 ultra) with pad holders, without brake pads. Incredible. Ted sent the brakes back overnight to get them to me before an upcoming trip, which i really appreciate. - Andy