Leeanne Marjoribanks
NZyou guys are awesome all-round customer service is absolutely… The customer service is absolutely amazing I give them more than five stars if I could and their product is absolutely great but you gotta get it right otherwise contact these people and they will help you out and send them some photos
myra rosenberg and larry glass
GBwe have a 13 year old chow and brace… we have a 13 year old chow and brace with rest and loving care helped heal his torn CCL. any question i had was quickly answered by ash and i would recommend company and product highly. we felt workmanship was outstanding even though we periodically had to adjust velcro straps. it looks almost new after 10+ weeks of use
nicole vitale
GBAbsolutely horrible fit and Service Absolutely horrible fit. I have a thin greyhound mix. I did measurements like the video said, they even called to verify measurements before shipping, I sent photos. Up till then I got great customer service. But when the product got her, I watched their videos and others on YouTube, no way will this brace stay on my dogs leg. The minute she lays down it slides below the knee. I have reached out to customer service with 4 emails including photos and video and the won’t respond back. Horrible waste of money!!!!!!!!!!!!!!!
Lya
GBThey won't let you Return the item. We bought this for our dog. Unfortunately it does not work for him, he couldnt even get up wearing it. :( This doesnt help dogs with a weak back. Which is sad, but we can try something else. However, we are truly unhappy to realise that they do not let us return the item. We would not have been so brave to spend over 300 dollars to get this if we had realised it before purchasing. We absolutely feel stupid. I recommend not to buy it if you aren't certain it will work for your puppy. Absolutely Unhappy with ORTHODOG.
Brianne Tremp
GBBlessing of a Product! In 2019 Tansy tore one of her back ACLs and the following year, she tore the other back ACL; both were corrected with surgery. However, after that she began developing arthritis in her back and hips. Over the last several months, the signs of aging and the arthritis have quickly caught up with Tansy. She has been having a very difficult time moving around or standing for any length of time. Her front paws began to deform, likely in part due to her compensating for the pain and deformation in her back end. An Aunt told us about OrthoDog and said it had worked wonders for their dog. We knew we had to try it in hopes of giving Tansy a better quality of life for whatever time she has left. Tansy doesn't necessarily like wearing it, and she acts like a bit of a baby about it, but it has been nothing short of a wonderful little miracle seeing our sweet fur-baby being able to move around better, after only a few days of wearing the brace. It's still obvious in her mobility that Tansy is 15 years old, but the Orthodog brace has brought a little bit of her spark back as she seems to be in less pain and able to move around more freely. For all of that, we are extremely grateful and feel the brace is worth every penny! The customer service has also been fantastic - from verifying measurements so we make sure to order the correct size, to consulting on the fit of the brace after we received it. Thank you, Orthodog, for helping us make Tansy's life (and ours in return) better!