Been on the phone for an hour Been on the phone for an hour and still no one has answered. You’re warranty is a scam

Horrible Company If you purchase a SleepNumber bed and start having your issues this is the company you deal with. Be prepared to wait on hold for 45min-1hr + every time you call, they over charge on their products and the installation is ridiculous example my part cost $150 and they wanted that plus $200+ to send the repair person. Horrible company horrible everything .

Do Not Ever Buy Their Adjustable Bed Base from Sleep Number!!! Leggett & Platt has been a nightmare to work with. I bought their adjustable bed base through Sleep Number, but it doesn't work. They won't refund my money for a product that doesn't work, and getting multiple repairs has done absolutely nothing. I've spent hours on the phone with them (mostly on hold) and I was most recently told by Debbie, who was condescending and interrupted me repeatedly, that they have to replace the same part at least 3 times before they will even begin to consider replacing the base. Each repair takes weeks to happen and their technician won't call me to set up an appointment. I have to call L&P again and wait on hold for at least an hour to get the contact information for their technician so that I can call them and ask them to come and do the repair. We are out thousands of dollars for a piece of junk and useless customer service.

Terrible customer service Terrible customer service. I told the operator it is probably the remote I tried everything else. I tried to reprogram the remote nothing worked. She said am I home with the bed I told her no I was working she snickered and laughed on the other end of the line. Made me feel like I was stupid for not being home. I said I just need an appointment she said not until you talk to someone so we can troubleshoot. Very disrespectful. Not helpful at all. Terrible customer service. I’ll never do business again.