Gluten in GF box...multiple times! Subscribed for the gluten free box and received my 4th box last week. This was the THIRD time I've received gluten in my box. I've emailed each time, and each time reassured it won't happen again. The last time I emailed the rep did not apologize and argued with me instead. Incredibly bad service, and honestly just down right dangerous for those with allergies!

Subscriptions auto-renew I was gifted three UrthBoxes at Christmas. One box/mo, J-F-M. In March they billed me for another 3 boxes. Don't know how they got my card. Told me that when I redeemed my gift card in December, that act initiated a subscription that auto-renews. That is NOT okay. Box contents were okay. I'm not fond of energy drinks, weird smoothies, or gummy bears.

Convenient monthly subscription Convenient monthly subscription, unsubscribing is as easy and simple as renewing. I don;t know what people here are complaing about and calling it a scam. They were really helpful and literally no questions asked when I cancelled.

Fun items and amazing customer service I'm impressed with this company's great customer service and exciting products! I treated myself to a 3 month subscription for my birthday but ran into a billing issue when applying the gift card. Not only did I receive an email attempting to help me but I also got a personal phone call! The issue was solved in no time (thank you again Lizel!) I've done many subscription boxes but none have provided customer service like this. I'm loving the items sent to me and plan on trying out each of their four box type options.

My first experience was an absolute… My first experience was an absolute blast! The snacks candies and tea were incredibly tasty, and each treat contained pleasant surprises. The variety and the premium quality of each snack impressed me.