Subscriptions auto-renew I was gifted three UrthBoxes at Christmas. One box/mo, J-F-M. In March they billed me for another 3 boxes. Don't know how they got my card. Told me that when I redeemed my gift card in December, that act initiated a subscription that auto-renews. That is NOT okay. Box contents were okay. I'm not fond of energy drinks, weird smoothies, or gummy bears.

Fantastic All Around!!!! So I ordered a six month gift subscription for my mom’s birthday and I had such a good experience I wanted to share! Their customer service is fabulous, I made a mistake when I ordered and they were quick with their response to help me fix and and they even expedited the first shipment so it would show up on time for my moms birthday! And my mom absolutely went gaga for all the tasty, unique snacks that were sent. She couldn’t wait for the next shipment to come to see what taste bud enticing delights awaited her. Thank you, Urthbox, for the wonderful experience, I will definitely be ordering again.

I've been wanting to purchase a… I've been wanting to purchase a subscription snack box to enjoy with my family, and I'm glad I did! The package arrived within a week, and we were very pleased to try the snacks! But keep in mind it auto renews at the end of 3 months.

Fun items and amazing customer service I'm impressed with this company's great customer service and exciting products! I treated myself to a 3 month subscription for my birthday but ran into a billing issue when applying the gift card. Not only did I receive an email attempting to help me but I also got a personal phone call! The issue was solved in no time (thank you again Lizel!) I've done many subscription boxes but none have provided customer service like this. I'm loving the items sent to me and plan on trying out each of their four box type options.

Convenient monthly subscription Convenient monthly subscription, unsubscribing is as easy and simple as renewing. I don;t know what people here are complaing about and calling it a scam. They were really helpful and literally no questions asked when I cancelled.