RODERICK AEY
GB$200,000 lemon truck.. 8 weeks since delivery Officially 8 weeks since our truck was delivered. It has been a complete nightmare for us. The truck hasn't performed even a 1-hour job. It has spent the entire 8 weeks since delivery under the microscope and troubleshooting at either Custom Truck Canton or the Ford dealer. 8 weeks and they've offered me nothing to help me perform my work, no replacement of the truck... THEY'VE DONE NOTHING. EXCEPT CONTINUE TO TROUBLESHOOT AND TROUBLESHOOT..... FOR 8 WEEKS!!!!! We spent $200,000.. that money is in your bank account. Meanwhile we have a $200,000 truck that essentially useless. Nobody has ever reached out to me besides the salesman. I'm constantly the one following up with them. Who the hell is the manager? Do they not have the spine to get involved and make a decision to get me taken care of. Are you just waiting for me to file a lawsuit? WHERE IS MY SOLUTION? WHEN IS THIS GOING TO END?
Bill Warlop
GB1978 RO STINGER TC125 rebuild Elmer Grigsby is FANTASTIC! could not have completed this rebuild without his knowledge and great effort he put into helping me along. I highly recomend CTOS ! Bill Warlop HCC General Contractors
MICHAEL MAJNARICH
GBThis deal is still not complete This deal is still not complete, but if the preceding events are any indication this might be the smoothest no BS purchase I’ve ever done. That’s after 35 years of buying trucks and heavy equipment. Would appreciate the opportunity to update after its all said & done
GEOFFREY PITMAN
GBSteve Headden & Tyffanie Kitchens have… Steve Headden & Tyffanie Kitchens have been a pleasure to work with. Always responsive to our needs and have followed through on all of my requests
JONATHAN LLOYD
GBPrompt,professional,communicative Every individual I have had contact with has been very professional, prompt in responding, and communicative in all aspects of the process at this point. They complete each inquiry with intuitive action to meet customers needs.