Order was processed efficiently and accurate Order was processed efficiently, communication was exceptional, and pricing was competitive.

$200,000 lemon truck.. 8 weeks since delivery Officially 8 weeks since our truck was delivered. It has been a complete nightmare for us. The truck hasn't performed even a 1-hour job. It has spent the entire 8 weeks since delivery under the microscope and troubleshooting at either Custom Truck Canton or the Ford dealer. 8 weeks and they've offered me nothing to help me perform my work, no replacement of the truck... THEY'VE DONE NOTHING. EXCEPT CONTINUE TO TROUBLESHOOT AND TROUBLESHOOT..... FOR 8 WEEKS!!!!! We spent $200,000.. that money is in your bank account. Meanwhile we have a $200,000 truck that essentially useless. Nobody has ever reached out to me besides the salesman. I'm constantly the one following up with them. Who the hell is the manager? Do they not have the spine to get involved and make a decision to get me taken care of. Are you just waiting for me to file a lawsuit? WHERE IS MY SOLUTION? WHEN IS THIS GOING TO END?

Custom truck always has a great… Custom truck always has a great inventory supply, Darryl did and oustanding job to facilitate our purchase and delivery.

This deal is still not complete This deal is still not complete, but if the preceding events are any indication this might be the smoothest no BS purchase I’ve ever done. That’s after 35 years of buying trucks and heavy equipment. Would appreciate the opportunity to update after its all said & done

Great company for all your truck needs … We bought a used truck from you guys and was treated like I was buying a whole fleet of trucks, the salesman Neil Modenbach was awesome he was a class act. all your people I meet in kanas city were awesome to work with.