I only received 1 gallon of the cotton I only received 1 gallon of the cotton, spindle and detergent solution I purchased from egg crazy. It was in one package. I assume the other package containing the remainder of my order has been lost or was not shipped. Please advise regards, Michael McEwen.

Package had shipping damage / resolved quickly. The package had shipping damage and parts missing. Not their fault! They listened and researched. They got back to me a day later with the plan to ship the missing parts. They arrived the next day. No hassle at all.

Parts were shipped in a timely manner… Parts were shipped in a timely manner and at a good price. The HF quick hitch top hook replacement still didn’t solve all my problems. Like the OEM top hook, it’s about a 1/4” too high, even at its lowest setting, to accommodate my Land Pride rotary cutter. I will have to buy a die grinder and fix it by grinding out the bottom of the hook so the the top pin of the attachment doesn’t rest on the top hook, preventing it from seating. properly on the bottom hooks.

I purchased hard to find hydraulic oil… I purchased hard to find hydraulic oil for my old 1998 grasshopper mower. Best price and great communication. I will definitely purchase here again when needed. Thank you.

I had trouble ordering with my phone on… I had trouble ordering with my phone on the web site. So some improvement could be had in that. The order was shipped right away but lost by FedEx. Your people were concerned and tried to help me find the shipment. After much searching my me and your people to no avail they reordered and shipment was received shortly after. Your people did all they could to resolve the problem and I appreciate that.