It was great that I got our Office meds… It was great that I got our Office meds overnight without an enormous delay or charge. I'm still waiting for 2 on backorder, but I'm positive they'll be here very soon. I'm about to do another order today. I DEFINITELY recommend any practitioner to use them.

Fast Credentialing and Shopping One of my original distributors had me jump through several hoops to get Midazolam for my clinic again. Every time I sent them a form they requested, they asked for a couple more. This went on for over four weeks until they finally accepted my application and sent me my product. While waiting for this, I sent all of my information over to EMP on a Friday, filled out their one form application to get controlled substances. It was all confirmed the following Monday, shipped that day, and received on Tuesday. Excellent customer service! Will be here again!

The items I need and almost always… The items I need and almost always available, sometimes as with everything else currently supply chain issues get in the way. Those are things are beyond your control. The time from order to delivery is always very short. As an example I ordered an item yesterday, 06-07-23 and received it today 06-08-23.

The EMP representative The EMP representative, Jeanie Daniels, was fantastic! Very friendly and very helpful making sure I ordered the right products...I had some questions about the right catalog numbers and she was able to get it right for me. The telephone reps are always very nice and helpful...I prefer calling rather than just ordering on-line and quite often, they are able to answer whatever questions I might have.

Misleading Statpack Title Ordered a Statpack from them that, in the heading, states clearly it includes the cells as seen here "StatPacks G3 Clinician Bag with Airway, Medicine, and IV Cells, Red" . When it arrived it did not have the cells. When you contact the company they quote a small line at the bottom of the page "contents not included" which could easily meant the contents of the cells. They only would take the return with a significant "restocking fee" deducted.