Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.

Needed a concentrator that I could count on.... I was in need of a portable oxygen concentrator and the price was so much to consider, I looked for a long time and then came across the Varon, I weighed all the options and hoped it would do what it said it would hoping the levels of oxygen would be enough. So I purchased it and when I got the machine I had a doctors appointment, took it to the appointment and the doctor checked it out, also put the oxygen level taster on my finger, we did about 5 to 6 laps around the office first at a normal walk then faster up to a very fast speed walk and keep checking the levels and they stayed up to 92 to 93% at all the time we did this. I have used tthe machine for 1 1/2 months now and very pleased with it. The only thing is I wished they would put a longer life battery to the machine without having to purchase the longer life battery, because being on a very low fixed income money don't come easy. but other than that I am very please with the machine.

Great Portable at a Great Price I’ve had my Varon portable concentrator for a couple weeks now and I’m very pleased with it. I’ve borrowed a friend’s more expensive concentrator before and my Varon performs just as well and costs a lot less so I’m happy. The customer service is also very good. I really believe this company cares about its customers.

The unit died the light flashes the… The unit died the light flashes the drops off . Contacted the factory site they told me that unless I purchaseed the unit from their site they couldnt help me. i purchased the unit from ebay from a dealer I thought was autorized from Varon.

I have been using my Varon Oxygen 2 months now.… I have been using my Varon Oxygen Concentrator for over a month now. I am beyond satisfied with this product. I would highly recommend this concentrator to any one who is looking for one. The price is right and the quick delivery.