A quality oxygen concentrator I needed a oxygen concentrator and went the usual route renting a less than quality machine supplied by the local medical company. The machine was old, heavy and noisy a big energy waster to say the least. Varon Oxygen Concentrator fit the bill. Very quiet easy on energy and light no wheels needed. I could not be more happy with my purchase. Jim S

The product broke down after less than 6 months Most of these reviews have to be bought. I purchased a unit a little under 6 months ago. It started over heating to the point of it smelling like fire about 3 weeks ago. I have not been able to use it since. Their customer service is obviously in some Asian country and they do not care, they provide no solution and no help. They just say they will give me a 20% discount to buy another unit. Why is this company selling in the US a medical device and they will not provide any support? The way this company acts I doubt this even produces any oxygen at all.

good products My dad needed assurance by having an extra battery when out from his house to help with his oxygen needs. He feels better after trying it now with his extra battery.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.

Poor Customer Service. The product works fine. It is louder than they state it is. The customer service is non existent. First off, they state if you pay with pay pal you get 15% off. Nope, didn't happen. Wrote the company, no response. I've written them regarding the machine being loud. No response. My o2 numbers improved. The product arrived quickly but don't expect any type of service.