Marsha Shamel Herron
GBGreat Portable at a Great Price I’ve had my Varon portable concentrator for a couple weeks now and I’m very pleased with it. I’ve borrowed a friend’s more expensive concentrator before and my Varon performs just as well and costs a lot less so I’m happy. The customer service is also very good. I really believe this company cares about its customers.
Mike H.
GBThe unit died the light flashes the… The unit died the light flashes the drops off . Contacted the factory site they told me that unless I purchaseed the unit from their site they couldnt help me. i purchased the unit from ebay from a dealer I thought was autorized from Varon.
Sandra L Madrigal
GBThe product broke down after less than 6 months Most of these reviews have to be bought. I purchased a unit a little under 6 months ago. It started over heating to the point of it smelling like fire about 3 weeks ago. I have not been able to use it since. Their customer service is obviously in some Asian country and they do not care, they provide no solution and no help. They just say they will give me a 20% discount to buy another unit. Why is this company selling in the US a medical device and they will not provide any support? The way this company acts I doubt this even produces any oxygen at all.
Darren Mtz
GBEverything like ads The VT-1 is everything advertised and specified on the website. I have tested both flow and O2 concentration percentage and they match the specifications. I did notice power consumption appeared to be only 50 watts when using 12-14v battery/car which is excellent and better than the 75 watts specified. I am thinking the 75watts is with the 120v AC power supply and you get some inefficiencies with the converter/adapter. The unit does live up to the 58db sound level specified, about the level of normal speech.
Janet
GBResponse time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.