good products My dad needed assurance by having an extra battery when out from his house to help with his oxygen needs. He feels better after trying it now with his extra battery.

I own 2 VP-1s I own 2 VP-1s; 1 VH-1; and two VH-3s. The value for the price was initially excellent. But after a few months the VP-1 started beeping, meaning "low concentration". I cleaned everything, still beeps. I switched to new tubing, still beeps. There is nothing wrong with the air flow, but it still beeps. So the good investment is now a waste of $600. I tried the customer service phone but mailbox is full. I filled out the service form yesterday, no response so far.

Excellent Product Hello, My wife has severe COPD. Having both the room and portable concentrators has been, both upstairs and downstairs, has been a necessity for several years now. The affordability and quality of Varon's units have helped with the quality of her remaining life. Our insurance did cover one unit with a $26.50 copay each month. I cancelled the insurance unit after using one of our concentrators and verifying its quality and reliability for over a year. This has saved me money over the years.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.

Very quite device It took me awhile to use it I wanted to get extra O2 tubes and something to clean them with. It is quieter than I thought it would be - I was using the nasal cannula wrong no instructions for that - I love the machine it helps me almost every night, so glad I have it - I would suggest a different hose connector though one that is tapered so it is easier to put the tubing on bless youall.