good products My dad needed assurance by having an extra battery when out from his house to help with his oxygen needs. He feels better after trying it now with his extra battery.

Works as advertised Unit came in perfect condition, packed well. Instructions were easy to follow. Unit and remote work as they should. Oxygen level dropped too low while I was sleeping which is why I purchased the unit. This unit has alleviated that problem. I would not have a problem making another purchase.

The product broke down after less than 6 months Most of these reviews have to be bought. I purchased a unit a little under 6 months ago. It started over heating to the point of it smelling like fire about 3 weeks ago. I have not been able to use it since. Their customer service is obviously in some Asian country and they do not care, they provide no solution and no help. They just say they will give me a 20% discount to buy another unit. Why is this company selling in the US a medical device and they will not provide any support? The way this company acts I doubt this even produces any oxygen at all.

Excellent Product Hello, My wife has severe COPD. Having both the room and portable concentrators has been, both upstairs and downstairs, has been a necessity for several years now. The affordability and quality of Varon's units have helped with the quality of her remaining life. Our insurance did cover one unit with a $26.50 copay each month. I cancelled the insurance unit after using one of our concentrators and verifying its quality and reliability for over a year. This has saved me money over the years.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.