Fast and fair company to deal with. The unit arrived very fast. It worked beautifully except I couldn't get it to work off the battery. It didn't seem to charge. I reached out to the company and they sent a replacement battery right away. It works great now and I appreciate the light weight machine. I went out with it today and everything worked just fine. I would recommend this to anyone in need.

Very surprised to see positive reviews… Very surprised to see positive reviews of a company I know to be deceptive. Bait and switch is how I’d characterize them. Their advertising goes on and on about 90% oxygen concentration but their entry level is only 30% concentration which is not something they tout prior to the sale. Be very cautious when dealing with these folks, they will ship you something from China which you will never be able to return and they will offer you a small credit to shut you up.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.

Works as advertised Unit came in perfect condition, packed well. Instructions were easy to follow. Unit and remote work as they should. Oxygen level dropped too low while I was sleeping which is why I purchased the unit. This unit has alleviated that problem. I would not have a problem making another purchase.

The unit died the light flashes the… The unit died the light flashes the drops off . Contacted the factory site they told me that unless I purchaseed the unit from their site they couldnt help me. i purchased the unit from ebay from a dealer I thought was autorized from Varon.