Fast and fair company to deal with. The unit arrived very fast. It worked beautifully except I couldn't get it to work off the battery. It didn't seem to charge. I reached out to the company and they sent a replacement battery right away. It works great now and I appreciate the light weight machine. I went out with it today and everything worked just fine. I would recommend this to anyone in need.

Everything like ads The VT-1 is everything advertised and specified on the website. I have tested both flow and O2 concentration percentage and they match the specifications. I did notice power consumption appeared to be only 50 watts when using 12-14v battery/car which is excellent and better than the 75 watts specified. I am thinking the 75watts is with the 120v AC power supply and you get some inefficiencies with the converter/adapter. The unit does live up to the 58db sound level specified, about the level of normal speech.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.

Very surprised to see positive reviews… Very surprised to see positive reviews of a company I know to be deceptive. Bait and switch is how I’d characterize them. Their advertising goes on and on about 90% oxygen concentration but their entry level is only 30% concentration which is not something they tout prior to the sale. Be very cautious when dealing with these folks, they will ship you something from China which you will never be able to return and they will offer you a small credit to shut you up.

Very quite device It took me awhile to use it I wanted to get extra O2 tubes and something to clean them with. It is quieter than I thought it would be - I was using the nasal cannula wrong no instructions for that - I love the machine it helps me almost every night, so glad I have it - I would suggest a different hose connector though one that is tapered so it is easier to put the tubing on bless youall.