Excellent company. Fast service. I am very pleased with the quick delivery of the unit. It arrived well packaged and well protected from handling and the elements. As far as the instruction booklet, I found it easy to read and comprehensive, clearly illustrated and explained. I couldn’t be more pleased with my Varon Concentrator, It works beautifully and gives me the confidence knowing it is working to maintain needed oxygen at home and traveling. It was worth the price and I value it each breath I take. I would highly recommend to anyone who is considering a quality Concentrator for themselves or a loved one.

Good quality and price. I have had my unit for a month and am very pleased with it. It was packed well and delivered on time. It has really helped me with both breathing and anxiety. I would recommend Varon if you need an oxygen concentrator.

good products My dad needed assurance by having an extra battery when out from his house to help with his oxygen needs. He feels better after trying it now with his extra battery.

Poor Customer Service. The product works fine. It is louder than they state it is. The customer service is non existent. First off, they state if you pay with pay pal you get 15% off. Nope, didn't happen. Wrote the company, no response. I've written them regarding the machine being loud. No response. My o2 numbers improved. The product arrived quickly but don't expect any type of service.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.