Very quite device It took me awhile to use it I wanted to get extra O2 tubes and something to clean them with. It is quieter than I thought it would be - I was using the nasal cannula wrong no instructions for that - I love the machine it helps me almost every night, so glad I have it - I would suggest a different hose connector though one that is tapered so it is easier to put the tubing on bless youall.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.

Poor Customer Service. The product works fine. It is louder than they state it is. The customer service is non existent. First off, they state if you pay with pay pal you get 15% off. Nope, didn't happen. Wrote the company, no response. I've written them regarding the machine being loud. No response. My o2 numbers improved. The product arrived quickly but don't expect any type of service.

Everything like ads The VT-1 is everything advertised and specified on the website. I have tested both flow and O2 concentration percentage and they match the specifications. I did notice power consumption appeared to be only 50 watts when using 12-14v battery/car which is excellent and better than the 75 watts specified. I am thinking the 75watts is with the 120v AC power supply and you get some inefficiencies with the converter/adapter. The unit does live up to the 58db sound level specified, about the level of normal speech.

Needed a concentrator that I could count on.... I was in need of a portable oxygen concentrator and the price was so much to consider, I looked for a long time and then came across the Varon, I weighed all the options and hoped it would do what it said it would hoping the levels of oxygen would be enough. So I purchased it and when I got the machine I had a doctors appointment, took it to the appointment and the doctor checked it out, also put the oxygen level taster on my finger, we did about 5 to 6 laps around the office first at a normal walk then faster up to a very fast speed walk and keep checking the levels and they stayed up to 92 to 93% at all the time we did this. I have used tthe machine for 1 1/2 months now and very pleased with it. The only thing is I wished they would put a longer life battery to the machine without having to purchase the longer life battery, because being on a very low fixed income money don't come easy. but other than that I am very please with the machine.