Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.

good products My dad needed assurance by having an extra battery when out from his house to help with his oxygen needs. He feels better after trying it now with his extra battery.

Great Portable at a Great Price I’ve had my Varon portable concentrator for a couple weeks now and I’m very pleased with it. I’ve borrowed a friend’s more expensive concentrator before and my Varon performs just as well and costs a lot less so I’m happy. The customer service is also very good. I really believe this company cares about its customers.

Works as advertised Unit came in perfect condition, packed well. Instructions were easy to follow. Unit and remote work as they should. Oxygen level dropped too low while I was sleeping which is why I purchased the unit. This unit has alleviated that problem. I would not have a problem making another purchase.

Very surprised to see positive reviews… Very surprised to see positive reviews of a company I know to be deceptive. Bait and switch is how I’d characterize them. Their advertising goes on and on about 90% oxygen concentration but their entry level is only 30% concentration which is not something they tout prior to the sale. Be very cautious when dealing with these folks, they will ship you something from China which you will never be able to return and they will offer you a small credit to shut you up.