I own 2 VP-1s I own 2 VP-1s; 1 VH-1; and two VH-3s. The value for the price was initially excellent. But after a few months the VP-1 started beeping, meaning "low concentration". I cleaned everything, still beeps. I switched to new tubing, still beeps. There is nothing wrong with the air flow, but it still beeps. So the good investment is now a waste of $600. I tried the customer service phone but mailbox is full. I filled out the service form yesterday, no response so far.

Varon is a deceptive company which… Varon is a deceptive company which employs the bait and switch technique to rip off customers with generators that cannot produce more than 32% oxygen- far less than any person needing oxygen requires. They ship from china and won’t take returns. Buyer beware of this fraudulent junk factory

Fast and fair company to deal with. The unit arrived very fast. It worked beautifully except I couldn't get it to work off the battery. It didn't seem to charge. I reached out to the company and they sent a replacement battery right away. It works great now and I appreciate the light weight machine. I went out with it today and everything worked just fine. I would recommend this to anyone in need.

Excellent! I could not be an effective commercial truck driver without this device in my SEMI. Everyday, I deal with altitude air pressure changes, dust, and engine exhaust exposure which effect my brain health during the 14 hour work period. Oxygen compressed air canisters aren't allowed so this is the only solution. (CO) Carbon Monoxide (CO) A colorless, odorless gas resulting from the incomplete combustion of hydrocarbon fuels.

Response time for inquiries was quick… Response time for inquiries was quick and thorough. We did initially get a defective concentrator. The process for return and replacement was easy. As a retired corporate QA person, things do go wrong with products. It is the response to the issue that defines trust. Varon responded well.