Sandra L Madrigal
GBThe product broke down after less than 6 months Most of these reviews have to be bought. I purchased a unit a little under 6 months ago. It started over heating to the point of it smelling like fire about 3 weeks ago. I have not been able to use it since. Their customer service is obviously in some Asian country and they do not care, they provide no solution and no help. They just say they will give me a 20% discount to buy another unit. Why is this company selling in the US a medical device and they will not provide any support? The way this company acts I doubt this even produces any oxygen at all.
Peter Alfino
GBPoor Customer Service. The product works fine. It is louder than they state it is. The customer service is non existent. First off, they state if you pay with pay pal you get 15% off. Nope, didn't happen. Wrote the company, no response. I've written them regarding the machine being loud. No response. My o2 numbers improved. The product arrived quickly but don't expect any type of service.
COLEEN
GBExcellent Product Hello, My wife has severe COPD. Having both the room and portable concentrators has been, both upstairs and downstairs, has been a necessity for several years now. The affordability and quality of Varon's units have helped with the quality of her remaining life. Our insurance did cover one unit with a $26.50 copay each month. I cancelled the insurance unit after using one of our concentrators and verifying its quality and reliability for over a year. This has saved me money over the years.
Elliot Culp
GBExcellent company. Fast service. I am very pleased with the quick delivery of the unit. It arrived well packaged and well protected from handling and the elements. As far as the instruction booklet, I found it easy to read and comprehensive, clearly illustrated and explained. I couldn’t be more pleased with my Varon Concentrator, It works beautifully and gives me the confidence knowing it is working to maintain needed oxygen at home and traveling. It was worth the price and I value it each breath I take. I would highly recommend to anyone who is considering a quality Concentrator for themselves or a loved one.
Judy Brown
GBGood quality and price. I have had my unit for a month and am very pleased with it. It was packed well and delivered on time. It has really helped me with both breathing and anxiety. I would recommend Varon if you need an oxygen concentrator.