Outstanding All the way around Our agency ordered two shields in late August while trying to spend left over funds from the previous budget year. I contacted the company and they worked with me to assure that the shields were invoiced prior to shipping, which is not their normal business process. typically they charge your credit card when the item ships so I was messing with how they do things. Within an hour they had done exactly what I had asked and sent me a "Paid invoice" which stated "awaiting fulfillment". Within two more days they shipped the shields and they arrived ahead of schedule. The shields are excellent quality and carefully packaged to protect them in transit. Got exactly what we "special" ordered, very quickly and the customer service/support was outstanding.

Fast service Fast service. Excellent product. Weighing at only 14.2 lbs (other scale may vary) total weights for both plates. $100 is a bargain for your life protection. Definitely trust the brand based on outcome of tests.

Ordering was simple and had no issues… Ordering was simple and had no issues placing my order. Received confirmation quickly along with shipping updates and tracking information. Package was delivered on time. Items were lightweight and my kids have no weight knowledge of the item in their book bags. Hopefully I never fully will know the full protection of this product but I’m confident in my purchase. Thank you Battlesteel!

No Customer Service available I ordered a switch from them after Christmas. I ordered the wrong one and since have been trying to get a hold of them to see how to return the switch and get the right one. I have sent 6 emails to their customer service and I have attempted to call their customer service number several times which sounds like a standard cellphone!!! It rings, nobody answers and a standard voicemail picks up!!! I am so upset! I spent $193 and can't get a hold of anybody from this company!!!!!

Good price, quick shipping. Good price. quick shipping. Plates are pretty much as described. I did research and knew what I was buying. They're listed as single curve but are actually double curve which makes them even more comfy. If I find myself needing new plates, I'd probably buy again.