Outstanding All the way around Our agency ordered two shields in late August while trying to spend left over funds from the previous budget year. I contacted the company and they worked with me to assure that the shields were invoiced prior to shipping, which is not their normal business process. typically they charge your credit card when the item ships so I was messing with how they do things. Within an hour they had done exactly what I had asked and sent me a "Paid invoice" which stated "awaiting fulfillment". Within two more days they shipped the shields and they arrived ahead of schedule. The shields are excellent quality and carefully packaged to protect them in transit. Got exactly what we "special" ordered, very quickly and the customer service/support was outstanding.

Affordable, light enough, thin enough This lvl 4 plate is affordable enough for the poor's like me to get into the armor/PC game, without sacrificing weight or thickness. Only other options I found in my price range (I have bills and kids y'all) were steel. Glad I found these plates.

GREAT SO FAR GREAT SO FAR We went through 2 other companies before coming across Battle Steel. We were so worried our order was going to get canceled and then our doorbell rang today and the kids backpacks have arrived. They appear to be amazing quality. We will see how they do over time.

I ordered a K19 I ordered a K19 and selected 2 day shipping, but found out in the package tracking that it was not sent through the method I had paid for. I ended up getting the package after about a week and in the process I called to get a refund on the shipping. I talked to a rep and within about 5 minutes I had the money back. The guy that helped me was honest and personable. It was simply a human error for whenever they shipped it out. Turned a lame situation into a good one.

Ordering was simple and had no issues… Ordering was simple and had no issues placing my order. Received confirmation quickly along with shipping updates and tracking information. Package was delivered on time. Items were lightweight and my kids have no weight knowledge of the item in their book bags. Hopefully I never fully will know the full protection of this product but I’m confident in my purchase. Thank you Battlesteel!