Works as any other I was originally skeptical of the unknown site but everything went smoothly and as stated, great site.

You sent the wrong order someone is… You sent the wrong order someone is looking for handles for something. I order mower blades and a spring. I called in to get some instruction on returning the package I received and getting the correct parts. No human answered and I was directed to the website and to read How to return an order. So how would I get the correct order ?

Bosch jigsaw base plate - perfect fit. The part (Bosch jigsaw base plate) was a perfect match, easily installed, and arrived promptly.

It took 4+ months to get our part… It took 4+ months to get our part because they held our order until they had "enough orders" to send to the manufacturer. Still cheaper than buying a new food processor, but they need to be realistic with the shipping time frame, we were originally told 2-5weeks. My husband made multiple calls to them and was given attitude a couple of times by the reps he talked to. He did have to get firm with them, but he does not raise his voice or yell/scream as I do not tolerate it (I work in customer service). Overall the part is great and does what it's supposed to do, but the service is poor and expectations are unrealistic.

Easy to order Easy to order. Parts diagram was very beneficial in ordering the correct parts.