Rafael Hawks
GBSo far So far, so good! I've only had the unit for 4 days, but it seems to be working well. A friend of mine wants to order the same NT-03 model, and I might gift one to him for being such a helpful friend. I'll need more information from him to confirm if this is the model he wants.
Donald J.
GBReasonably Priced,Highly Recommended I received my oxygen concentrator NT-02 a few days ago and I am pleased to say that I am impressed with the product and the company. I purchased the unit for $799 and it has exceeded my expectations in terms of performance. I have struggled with COPD and in the past, I purchased a different brand that did not work as well. Due to my lack of insurance, I had to leave the hospital against medical advice. I decided to take a chance on this machine and I consider it to be a win. It helped me recover and provides high-quality oxygen when needed. I was able to get my oxygenator at a very reasonable price and it works great. I received it a week ago and I am very happy with the quality. I have already recommended this product to others.
William Davis
GBI purchased one of their units and O boy what a ripoff I purchased one of their units, after I received it I tried it and realized it was not going to work for me. Since the unit had a 30 day return policy for a full refund, I started trying to call their listed customer service number and found out later in an email that their phone number wasn't working! Then after 9 emails they finally gave me a Rma number and the shipping address that was in China I attached a label and took to UPS where I was told it would cost 400 to 500 dollars to ship it to China which exceeded the purchase price of 351.10. So it's a ripoff if you ever need to return it for credit or service!! What a rip-off!!! BUYERS BEWARE !!
Chrystal Ratliff
GBI purchased this machine for my… I purchased this machine for my brother, who relies on an oxygen machine for his daily needs. It has been a game-changer, granting him the freedom to venture out with confidence. Its compact size and accompanying carry bag make it incredibly convenient, and the inclusion of a car charger for travel is a huge plus. What's particularly impressive is its dual-mode functionality; it switches seamlessly between pulse mode and continuous flow, ensuring uninterrupted oxygen delivery. So far, my brother is delighted with its performance. However, I must mention that the initial machine we received was defective and failed to deliver oxygen. Thankfully, the company's customer service was outstanding. Upon contacting them, they promptly responded and, after reviewing a short video demonstrating the issue, arranged for the faulty machine's return. The replacement was dispatched the very next day. Based on our experience, I wholeheartedly endorse both the machine and the company behind it. Their swift and efficient handling of the situation underscores their commitment to customer satisfaction.
Paula
GBWe ordered a Varon VP2 machine 10 days… We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.