Brought this unit 5/6/23 an it has… Brought this unit 5/6/23 an it has stopped working tryed calling no answer e-mail them they said I would have to take it somewhere too have it fixed SCAM SCAM do NOT buy

We ordered a Varon VP2 machine 10 days… We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.

I purchased one of their units and O boy what a ripoff I purchased one of their units, after I received it I tried it and realized it was not going to work for me. Since the unit had a 30 day return policy for a full refund, I started trying to call their listed customer service number and found out later in an email that their phone number wasn't working! Then after 9 emails they finally gave me a Rma number and the shipping address that was in China I attached a label and took to UPS where I was told it would cost 400 to 500 dollars to ship it to China which exceeded the purchase price of 351.10. So it's a ripoff if you ever need to return it for credit or service!! What a rip-off!!! BUYERS BEWARE !!

I bought the 3-liter continuous flow… I bought the 3-liter continuous flow machine less than a month ago, and so far, it's been great. It was well-packaged and is functioning perfectly.

Thank you for resolving the delivery… Thank you for resolving the delivery issue with the portable concentrator battery. After the first one got lost in transit, you promptly sent a replacement, which works perfectly. I would recommend your company to anyone in need of oxygen therapy.