I purchased a concentrator I purchased a concentrator. It stopped working after 35 days. I contacted the company and they are only honoring a 30 day warrantee although they said it had a 1 year guarantee when I purchased it. One place on the web site states 30 days and another states 1 year. I may have to return it to the manufacturer in China, but right now Oxygensolve is giving zero support

Recieved Oxygen concentrator 7 days… Recieved Oxygen concentrator 7 days from order. Machine operates great. I have used it for nearly 48 hours without incident. Remote control unit isn't operating but have not yet contacted company. Pleased with concentrator plan on using on vacation travel, it's about 1/3 the size and the weight of my medical supplied unit.

Ordered an oxygen concentrator it was… Ordered an oxygen concentrator it was dead out of the box. I contacted them and just got run thru the bushes. Illogical questions, nonsense videos, the damn thing won't start. Finally went to Pay-Pal, they said no problem just send it back to China ($410.00) and they would refund my $285.00. I'll talley this one up to experience. What a bunch of confused turkeys. Yes I'll include Pay-Pal. They offered absolutely no protection. Do yourself a favor an deal with Amazon.

Thank you for resolving the delivery… Thank you for resolving the delivery issue with the portable concentrator battery. After the first one got lost in transit, you promptly sent a replacement, which works perfectly. I would recommend your company to anyone in need of oxygen therapy.

I purchased one of their units and O boy what a ripoff I purchased one of their units, after I received it I tried it and realized it was not going to work for me. Since the unit had a 30 day return policy for a full refund, I started trying to call their listed customer service number and found out later in an email that their phone number wasn't working! Then after 9 emails they finally gave me a Rma number and the shipping address that was in China I attached a label and took to UPS where I was told it would cost 400 to 500 dollars to ship it to China which exceeded the purchase price of 351.10. So it's a ripoff if you ever need to return it for credit or service!! What a rip-off!!! BUYERS BEWARE !!