Chrystal Ratliff
GBI purchased this machine for my… I purchased this machine for my brother, who relies on an oxygen machine for his daily needs. It has been a game-changer, granting him the freedom to venture out with confidence. Its compact size and accompanying carry bag make it incredibly convenient, and the inclusion of a car charger for travel is a huge plus. What's particularly impressive is its dual-mode functionality; it switches seamlessly between pulse mode and continuous flow, ensuring uninterrupted oxygen delivery. So far, my brother is delighted with its performance. However, I must mention that the initial machine we received was defective and failed to deliver oxygen. Thankfully, the company's customer service was outstanding. Upon contacting them, they promptly responded and, after reviewing a short video demonstrating the issue, arranged for the faulty machine's return. The replacement was dispatched the very next day. Based on our experience, I wholeheartedly endorse both the machine and the company behind it. Their swift and efficient handling of the situation underscores their commitment to customer satisfaction.
Harold Rocha
CASo happy with my purchase! I am extremely pleased with my purchase. The device works excellently, offering around one hour of usage on a single charge and taking approximately one hour to recharge. It is also lightweight and easy to carry. As a resident of Alberta, Canada, I received my order within nine days, which was quite impressive. To summarize, my experience with the oxygen concentrator has been fantastic, as it arrived promptly and has been functioning exceptionally well.
Bryan
GBI purchased a concentrator I purchased a concentrator. It stopped working after 35 days. I contacted the company and they are only honoring a 30 day warrantee although they said it had a 1 year guarantee when I purchased it. One place on the web site states 30 days and another states 1 year. I may have to return it to the manufacturer in China, but right now Oxygensolve is giving zero support
Kevin
GBBrought this unit 5/6/23 an it has… Brought this unit 5/6/23 an it has stopped working tryed calling no answer e-mail them they said I would have to take it somewhere too have it fixed SCAM SCAM do NOT buy
Shannon Ramos
GBI recently purchased the NT-05 portable… I recently purchased the NT-05 portable oxygen concentrator and it's been working well for me. Although I had an issue with the charger, the company sent a replacement promptly. The battery lasts for about 2 hours, and their customer service is exceptional.