Make you pay for shipping Make you pay for shipping, and return shipping is something is not right. Sorry get in the 21st century with our policies. Not so mention their registers were about $100 more for the same ones from another store. Shop here is you have to.

Bought a pull toilet for over $1,000… Bought a pull toilet for over $1,000 from Signature Hardware. Nicely installed by our Plummer although he complained of no instructions. The toilet is very very loud. It is loud because there is no top to the water reservoir. They don’t sell tops. They will not take returns. Very disappointed.

Purchased a very heavy stone sink that… Purchased a very heavy stone sink that arrived fast and very well packaged but with a blemish. My customer service experience was great. It was so easy to send an email with a picture of the blemish, and they inspected the replacement sink before shipping it out. Thank you Ashley!

Can’t contact this company at all Can’t contact this company at all, even though I have used the e mail address given, and the customer service team on the phone, is non exsistant. I could send the item back, but why should I have to foot the postage when the item is not as described

absolute nightmare This company is an absolute nightmare. I ordered a duvet cover, after 2 weeks I hadn't received and had no communication from them either. I managed to find their WhatsApp and messaged them. They told me the package was due to be dispatched yet another week later!! At least 3 week delivery for a duvet cover!!! No thanks!!... Cancelled order because there was no apology, no communication regarding delay of item and their attitude via WhatsApp was the worst customer service I've come across in a very long time. Don't waste your time with this company they are terrible.