C S
GBAbsolutely shocking company Absolutely shocking company, ordered goods and no delivery came. When I emailed I received a response full of personal information about the directors. This company should not be trading. Like many I didn’t read reviews.
Megan D
GBMake you pay for shipping Make you pay for shipping, and return shipping is something is not right. Sorry get in the 21st century with our policies. Not so mention their registers were about $100 more for the same ones from another store. Shop here is you have to.
Customer
GBI ordered a pillow from this company I ordered a pillow from this company, never received an order confirmation but they took my money straight away Because I have no order number the online chat doesn't work No telephone number to call ABSOLUTE NIGHTMARE- THIS IS NOT HOW YOU RUN A BUSINESS **DO NOT BUY FROM THIS COMPANY ** Yes you did sell the memory foam contour pillow How come it's taken you so long to reply- were you waiting until you no longer sold pillows Just look at your company's reviews- they speak for themselves
Julee Hartley
GBWe Bought a vanity for a clients home We Bought a vanity for a clients home. The first thing that was wrong was there was 2 blemishes on the drawer front. I asked for a replacement and all they could do for me was give me a discount. Then when we went to install we realized the sinks do not line up with the cabinet fronts. It is also not made to code and we can not use the top. We have emailed and tried to work it out but customer service is no longer responding to us. Our clients are very upset for the set back. I would not recommend buying this over priced piece of garbage. Definitely not worth the money.
Lara M
GBUnreliable delivery timelines and bad customer service Quality of the product is good, but we have been waiting for three weeks for a piece we purchased, being constantly told that it would be shipped in 3 days. Signature Hardware is not taking responsibility, blaming offshore suppliers. Impossible to talk to a manager. We spent ~2000 USD with this supplier, but instead of offering rush shipment for the piece, which is still missing, they asked for us, the customer, to pay for rush shipment and processed a 9 USD refund as an apology for the delay. Seems a joke.