Alison Glass
GBGot half my order 15 days after I ordered. awful company! Do Not Trust! ordered duvet set and a fitted sheet. Looks like I was fairly lucky as I received my duvet set but NO fitted sheet that was paid for! Sent 2 emails, And a message through messenger and WhatsApp. No response! Duvet set not the best quality! Will be contacting my credit card company as it was paid for with my credit card. Awful .. made the mistake of not checking the reviews before I ordered!
sandra Kidd
GBabsolute nightmare This company is an absolute nightmare. I ordered a duvet cover, after 2 weeks I hadn't received and had no communication from them either. I managed to find their WhatsApp and messaged them. They told me the package was due to be dispatched yet another week later!! At least 3 week delivery for a duvet cover!!! No thanks!!... Cancelled order because there was no apology, no communication regarding delay of item and their attitude via WhatsApp was the worst customer service I've come across in a very long time. Don't waste your time with this company they are terrible.
Megan D
GBMake you pay for shipping Make you pay for shipping, and return shipping is something is not right. Sorry get in the 21st century with our policies. Not so mention their registers were about $100 more for the same ones from another store. Shop here is you have to.
Roman
GBShipping took 3 weeks when in stock!! We have a furniture business which had no outdoors, and few weeks ago we bought some outdoor sets. We paid quite a high price because it was supposed to be in stock. 3 weeks it took to be delivered! Items were full of spiders (like 20 of them) very not easy to mount, quality more than average! We have 6,000 items in STOCK, and it takes from the moment the order is placed only 4 to 6 business days to be delivered anywhere in the US. Nice guy on the phone, but I wish he didn't lie to us! Waiting is annoying, especially when you think it's going to be here earlier! Now we just took the exclusive distribution of a major outdoor brand, our clients can't wait 3 weeks for something in stock! (external reference)
Dianne Crawford
GBReturned bedding on 12th November… Returned bedding on 12th November tracked as received by company 15th November. Still no refund. Would not recommend. Duvet set was not great quality. Disappointed.