Signature Hardware

2700 Crescent Springs Pike, 41017, Erlanger, United States
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1.65
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

25.00%

1

65.00%
About Signature Hardware

Signature Hardware is a company located in Erlanger, KY, that sells lighting and decorative plumbing, hardware, fixtures and accents for your bathroom and kitchen. We are backed by industry-leading customer service. Our brand is here to help showcase your own Signature Style. Signature Hardware products can be seen and purchased in Ferguson Showrooms across the U.S. or come visit us in our Flagship Signature Hardware Showroom in Erlanger, KY.

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Diana Long
GB

Purchased a very heavy stone sink that… Purchased a very heavy stone sink that arrived fast and very well packaged but with a blemish. My customer service experience was great. It was so easy to send an email with a picture of the blemish, and they inspected the replacement sink before shipping it out. Thank you Ashley!

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Lara M
GB

Unreliable delivery timelines and bad customer service Quality of the product is good, but we have been waiting for three weeks for a piece we purchased, being constantly told that it would be shipped in 3 days. Signature Hardware is not taking responsibility, blaming offshore suppliers. Impossible to talk to a manager. We spent ~2000 USD with this supplier, but instead of offering rush shipment for the piece, which is still missing, they asked for us, the customer, to pay for rush shipment and processed a 9 USD refund as an apology for the delay. Seems a joke.

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Margaret Chung
GB

Can’t contact this company at all Can’t contact this company at all, even though I have used the e mail address given, and the customer service team on the phone, is non exsistant. I could send the item back, but why should I have to foot the postage when the item is not as described

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Megan D
GB

Make you pay for shipping Make you pay for shipping, and return shipping is something is not right. Sorry get in the 21st century with our policies. Not so mention their registers were about $100 more for the same ones from another store. Shop here is you have to.

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Richard Kau
GB

No Match price policy In today's competitive environment, it's a very bad business practice.

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