Not to be trusted. I have been trying to contact this company but the message box is always full, this obviously makes me suspicious. I will give them three more days then I will have to contact my credit card company for a refund. I wish I had looked at the reviews before ordering. I might get my grandson to go and see just what kind of business is being run from this address.

Absolutely shocking company Absolutely shocking company, ordered goods and no delivery came. When I emailed I received a response full of personal information about the directors. This company should not be trading. Like many I didn’t read reviews.

Purchased a very heavy stone sink that… Purchased a very heavy stone sink that arrived fast and very well packaged but with a blemish. My customer service experience was great. It was so easy to send an email with a picture of the blemish, and they inspected the replacement sink before shipping it out. Thank you Ashley!

We Bought a vanity for a clients home We Bought a vanity for a clients home. The first thing that was wrong was there was 2 blemishes on the drawer front. I asked for a replacement and all they could do for me was give me a discount. Then when we went to install we realized the sinks do not line up with the cabinet fronts. It is also not made to code and we can not use the top. We have emailed and tried to work it out but customer service is no longer responding to us. Our clients are very upset for the set back. I would not recommend buying this over priced piece of garbage. Definitely not worth the money.

Outstanding Warranty -- after 16 years -- honored I purchased a stand alone faucet for my pedestal tub 16 years ago. The inner workings of the faucet (cartridge) broke recently. I didn't have the order number or remember where I bought it. I looked online and found what appeared to be my faucet. I contacted their customer service. They looked up my address, found my order and they said it was under warranty still and would ship it free. Then they realized that unit was discontinued and they are replacing the whole unit! That's amazing customer service. Kendra was the agent and she went above and beyond. I'm so thrilled I bought from Signature Hardware. Their customer service is stellar!! They need to be recognized for this today as it is so rare to find such a great company! I'm just in awe. Thank you, Signature Hardware!