Can’t contact this company at all Can’t contact this company at all, even though I have used the e mail address given, and the customer service team on the phone, is non exsistant. I could send the item back, but why should I have to foot the postage when the item is not as described

Absolutely terrible!!! Oh dear I wish i had read trust pilot reviews before I used this company. I placed an order and paid for next day delivery on 29 November - 12 days later and it still hasn’t arrived. Nobody answers emails and can’t find phone number. Do not use this website!!!!!

Returned bedding on 12th November… Returned bedding on 12th November tracked as received by company 15th November. Still no refund. Would not recommend. Duvet set was not great quality. Disappointed.

Shipping took 3 weeks when in stock!! We have a furniture business which had no outdoors, and few weeks ago we bought some outdoor sets. We paid quite a high price because it was supposed to be in stock. 3 weeks it took to be delivered! Items were full of spiders (like 20 of them) very not easy to mount, quality more than average! We have 6,000 items in STOCK, and it takes from the moment the order is placed only 4 to 6 business days to be delivered anywhere in the US. Nice guy on the phone, but I wish he didn't lie to us! Waiting is annoying, especially when you think it's going to be here earlier! Now we just took the exclusive distribution of a major outdoor brand, our clients can't wait 3 weeks for something in stock! (external reference)

Purchased a very heavy stone sink that… Purchased a very heavy stone sink that arrived fast and very well packaged but with a blemish. My customer service experience was great. It was so easy to send an email with a picture of the blemish, and they inspected the replacement sink before shipping it out. Thank you Ashley!