Signature Hardware

2700 Crescent Springs Pike, 41017, Erlanger, United States
image
1.65
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

25.00%

1

65.00%
About Signature Hardware

Signature Hardware is a company located in Erlanger, KY, that sells lighting and decorative plumbing, hardware, fixtures and accents for your bathroom and kitchen. We are backed by industry-leading customer service. Our brand is here to help showcase your own Signature Style. Signature Hardware products can be seen and purchased in Ferguson Showrooms across the U.S. or come visit us in our Flagship Signature Hardware Showroom in Erlanger, KY.

Tags
Contact Info

You need to Login first to submit your review.

image
Lara M
GB

Unreliable delivery timelines and bad customer service Quality of the product is good, but we have been waiting for three weeks for a piece we purchased, being constantly told that it would be shipped in 3 days. Signature Hardware is not taking responsibility, blaming offshore suppliers. Impossible to talk to a manager. We spent ~2000 USD with this supplier, but instead of offering rush shipment for the piece, which is still missing, they asked for us, the customer, to pay for rush shipment and processed a 9 USD refund as an apology for the delay. Seems a joke.

image
Megan D
GB

Make you pay for shipping Make you pay for shipping, and return shipping is something is not right. Sorry get in the 21st century with our policies. Not so mention their registers were about $100 more for the same ones from another store. Shop here is you have to.

image
M Chughtai
GB

Atrocious service Well, basically ordered bedding 9 days ago sent messages no response. They taken the money, and they say delivery in 3 to 5 days, complete nonsense furthermore they say customer promise basically give good service well that’s in my opinion not true neither. As other people have said don’t buy from them the service is poor, appalling, atrocious, abysmal, and no numbers to call…. Seriously!!!

image
Diana Long
GB

Purchased a very heavy stone sink that… Purchased a very heavy stone sink that arrived fast and very well packaged but with a blemish. My customer service experience was great. It was so easy to send an email with a picture of the blemish, and they inspected the replacement sink before shipping it out. Thank you Ashley!

image
Pauline Pringle
GB

Not to be trusted. I have been trying to contact this company but the message box is always full, this obviously makes me suspicious. I will give them three more days then I will have to contact my credit card company for a refund. I wish I had looked at the reviews before ordering. I might get my grandson to go and see just what kind of business is being run from this address.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow