sandra Kidd
GBabsolute nightmare This company is an absolute nightmare. I ordered a duvet cover, after 2 weeks I hadn't received and had no communication from them either. I managed to find their WhatsApp and messaged them. They told me the package was due to be dispatched yet another week later!! At least 3 week delivery for a duvet cover!!! No thanks!!... Cancelled order because there was no apology, no communication regarding delay of item and their attitude via WhatsApp was the worst customer service I've come across in a very long time. Don't waste your time with this company they are terrible.
Margaret Chung
GBCan’t contact this company at all Can’t contact this company at all, even though I have used the e mail address given, and the customer service team on the phone, is non exsistant. I could send the item back, but why should I have to foot the postage when the item is not as described
Grant Harvey
GBTerrible customer service; won’t replace faulty shower head I ordered a relatively expensive shower head in which many of the water ports wouldn’t release any water. I asked about an exchange and the fact that I discovered the water ports weren’t working means that I installed and they won’t take returns so I have a faulty shower head that I can’t get a refund on
Richard Kau
GBNo Match price policy In today's competitive environment, it's a very bad business practice.
Dianne Crawford
GBReturned bedding on 12th November… Returned bedding on 12th November tracked as received by company 15th November. Still no refund. Would not recommend. Duvet set was not great quality. Disappointed.