Good selco product fast delivery. -

#shoplocal I searched for an Irish company to support during lockdown - re purchasing an automatic sanitiser, for when my business would reopen in Phase 2. I prepaid over phone for sanitiser on Selco website - waited weeks for delivery, eventhough I was told when ordering that it would be in stock the following Monday- received not what I ordered but I accepted the big unsightly unit, as it was close to my opening date. No invoice (still no invoice despite requesting 3 times) & no keys to open unit. Rang to request keys and received 3 days later. Day one of reopening My Business, the unit fell off stand / I rang to complain & the receptionist laughed - I requested replacement & was sent a cheaper version that you have to press. Rang to complain and told ‘well we don’t have any of the automatic in stock’ yet when I rang yesterday to say it had collapsed off stand / I was not told that - I was assured a replacement would be sent. I Paid €471 for unit & 2 bottles of liquid. Awful Experience- I could have purchased from 3 sites in UK for immediate delivery but I thought best to support Irish Business - #shoplocal PHASE 2- unit has repeatedly fallen off stand - embarrassing in front of customers!! I rang SELCO & reported matter, was told a replacement was on its way. Following day received a replacement - a cheap push button with a small bottle of sanitiser - I purchased better from Viking Direct for wash areas for €6.99. When I rang to complain - I was told 'thats all we have'. I used this new replacement and it fell off stand within an hour. I have since sourced top of range automatic sanitiser from Cork supplier Sandra Murray for €220 with foam included - delivery following day. SELCO your faulty cheap overpriced units are on the way back to you for a FULL REFUND.