It's tasty and it came fast BUT It's tasty and it came fast. However what's the point of removing aspartame if you're just gonna add sucralose and acesulfame k to it anyway. I was under the impression this was sweetener free. Because of the sorbitol. Sickened am I to discover a week into using it that I'm being poisoned. Also not cool to list the UK customs value at $15 when you're charging me $40. Another dishonest NY company. Surprise surprise. Will be canceling my subscription and throwing the rest in the bin.

All in all, better than most brands, but not perfect The regular pouches are comfortable and not rough on the gums, the flavor is a bit lacking though and even the 12mg pouches don't actually feel that strong compared to other brands 12mg pouches. The breaker pouches have a lot of flavor, and even the 8mg pouches feel stronger than the regular 12mg ones, but the breaker pouches aren't primed and they are coated in an unpleasant dust that gets everywhere when opening the pack. All in all, they're not perfect, but I have yet to find any pouches that are, so these are pretty decent all things considered.

Great option! Highly recommend this product. If you’re looking for a good tobacco alternative this is it. I’ve tried numerous other options before and none have worked for me. All three flavors they have are very good! The shipping was fast and received numerous emails from their customer support giving me tracking information. It’s not outrageously priced, so in the very least, it’s worth a shot.

Great company, the type of startup you'd want to be part of. Customer service is super responsive and has a personal touch. Products are far better than anything on the market, but still can use some QC (for example, different flavors have different experience. The bead inside the mint pouch will dissolve within minutes on its own, releasing the flavor earlier than one may want it. The bead inside the berry pouches will never dissolve until the user bites into it). Some pouches have alot of flavor "dust" inside the can (when i close the can, literally a puff of cloud comes out), other cans do not. Some pouches break down faster than others, etc. Flavors are outstanding. Flavor lasts much longer than market competitors found in stores I appreciate a premium product for someone that can pay a premium price. Would purchase these with 0 nicotine just because the flavor and experience is so satisfying.

It's the Taste and the Customer Service for me Made an order about a week ago that got lost in transit. The Lucy team identified the problem immediately and the re-shipped the order and I received it the next day. These Kapsel pouches are on a completely different level when it comes to taste and quality versus the competition. The pouch is strong and doesn't get slimy. Need that flavor boost? Boom! Crush the flavor Kapsel and your experience is reinvigorated.