S M
GBI wish I had found this site before I… I wish I had found this site before I made my Black Friday purchase to Cybrary!! So many people are saying the EXACT SAME THING I am currently or have previously experienced with this company!! It's maddening! 1. 75% if not more of the "training" you get on the site can be obtained for free from YouTube or for MUCH CHEAPER on Udemy. 2. Make COMPLETELY SURE when you make a purchase from them, that it is EXACTLY what you want. They DO NOT refund purchases! I made a purchase on Black Friday of 2023 and after 1 hour of surfing the site and seeing what I purchased, I realized I had been "scammed" and immediately asked for a refund through their support contact, only to be denied. I informed them that I purchased it 1 hour ago and they stated they have a "no refund policy", which is visible on their website. 3. Not a professional company by any means. 4. Issues using it with Chrome Browser. Need a workaround. 5. I will NEVER purchase anything from them EVER again! By far the worst $300 I ever spent.
Tony Maillefert-Pitt
GBAvoid like the plague Signed up for a free defined 6-month period subscription from a third party but still had to provide my own payment details. None of the videos worked on my computer platform so couldn't do anything with it. I forgot all about it, expecting my 6-month voucher to naturally expire and not renew, but I was charged a stupidly large amount for a service I can't use. Despite asking for a refund and a cancellation, customer service just said it's not possible. Absolutely atrocious service, company, and quality of delivery.
Upset former customer
GBWish I could give them 0 stars Wish I could give them 0 stars. I have always loved cybrary up until now. I deleted my account. So I was excited to sign up for their annual subscription since work was paying for it. I tried enrolling all day today and kept getting errors. Just a few minutes ago I received a new error " can't create subscription for fraudulent customers." I'm offended!!! Like I said, I'm far from fraudulent. Also, their customer service is a joke. I emailed them, and I just had a dude reply back with my message quoted, that was it. I'll find another great resource like linux academy and spend my money there. Cybrary obviously didn't want my money nor value customers!!
Isabella Star
GBWebsite and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.
Bradly Cessna Birdman
GBGreatest investment I have made to date Cybrary is solely responsible for my passing the CompTIA A+ exam and is the reason I am going into my Net+ with confidence. I have learned a great deal through virtual labs, practice tests, recorded lessons, and the various other things they offer. The community is great as well. Got a question about the interview process for a tech job? Ask in discord. Just got a cert? Post it in discord and let the reactions and comments flow making you feel great about yourself. It is an all around wonderful experience and I rate it as a totally worthwile expense for starting or furthering your career in the IT industry. Invest in yourself.