Wiskers
GBFancy marketing but - Caveat Emptor! Caveat Emptor. The marketing is fancy, but it's a mixed bag. I want to like Cybrary, but it just feels too half-baked right now. Some courses are basic beyond belief, I've been relying on YouTube for material to support certs as a result. Other courses have been 'coming soon' for in excess of a year. A few labs just don't work. Support for said issues is non-existent. The real kicker is when me or colleagues spend hours completing labs, to find that progress hasn't been recorded whatsoever - yeah, I'm not repeating it. I'm feeding back to our company management they should under no circumstance renew our contract with Cybrary... at least until they have a finished, saleable product we can actually pay for.
Tony Maillefert-Pitt
GBAvoid like the plague Signed up for a free defined 6-month period subscription from a third party but still had to provide my own payment details. None of the videos worked on my computer platform so couldn't do anything with it. I forgot all about it, expecting my 6-month voucher to naturally expire and not renew, but I was charged a stupidly large amount for a service I can't use. Despite asking for a refund and a cancellation, customer service just said it's not possible. Absolutely atrocious service, company, and quality of delivery.
Daniel
NZExperience with Net+ and Fundamentals of IT This is from experience with the very basic courses and the Net+. The Net+ has undergone a dramatic change from different instructors and course completion time (something like 30+ hours to only 8). I'm not sure how 8 hours covers an entire exam, especially with the new course leaving you read the same slides for what feels like 3-5 min each. The new audio is dubbed by someone who isn't the instructor and has quite a few audio distractions in the background. While the previous course instructor was slightly new to teaching and still used a whiteboard, he at least had more content. I don't think I will use Cybrary for additional certs, seeing how good the free options are.
S M
GBI wish I had found this site before I… I wish I had found this site before I made my Black Friday purchase to Cybrary!! So many people are saying the EXACT SAME THING I am currently or have previously experienced with this company!! It's maddening! 1. 75% if not more of the "training" you get on the site can be obtained for free from YouTube or for MUCH CHEAPER on Udemy. 2. Make COMPLETELY SURE when you make a purchase from them, that it is EXACTLY what you want. They DO NOT refund purchases! I made a purchase on Black Friday of 2023 and after 1 hour of surfing the site and seeing what I purchased, I realized I had been "scammed" and immediately asked for a refund through their support contact, only to be denied. I informed them that I purchased it 1 hour ago and they stated they have a "no refund policy", which is visible on their website. 3. Not a professional company by any means. 4. Issues using it with Chrome Browser. Need a workaround. 5. I will NEVER purchase anything from them EVER again! By far the worst $300 I ever spent.
Publicly Visible
GBtrouble getting started I have had access for over three months and can't seem to get started. I tried watching the Introduction videos but they just went on and on. I have programming experience so I don't need some of the beginning items but I have wade through it to get to the meaty part which I still haven't gotten to yet. I'm frustrated at my lack of progress. I could benefit from more guidance at least until progress more.