trouble getting started I have had access for over three months and can't seem to get started. I tried watching the Introduction videos but they just went on and on. I have programming experience so I don't need some of the beginning items but I have wade through it to get to the meaty part which I still haven't gotten to yet. I'm frustrated at my lack of progress. I could benefit from more guidance at least until progress more.

Website and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.

Customer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here

Great resource Cybrary offers great courses and member support. The career tracks are more thorough than learning on the job! I do wish course transcripts and subtitles were available. The publication dates for the courses should also be publicly visible, because this is IT - some courses contain outdated information, which is understandable but should be made known. It would also be helpful for course reviews to include public comments. Knowing why a course is rated low is helpful. Ultimately, I highly recommend Cybrary. And Cybrary subscription discount codes. XD

Experience with Net+ and Fundamentals of IT This is from experience with the very basic courses and the Net+. The Net+ has undergone a dramatic change from different instructors and course completion time (something like 30+ hours to only 8). I'm not sure how 8 hours covers an entire exam, especially with the new course leaving you read the same slides for what feels like 3-5 min each. The new audio is dubbed by someone who isn't the instructor and has quite a few audio distractions in the background. While the previous course instructor was slightly new to teaching and still used a whiteboard, he at least had more content. I don't think I will use Cybrary for additional certs, seeing how good the free options are.