Customer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here

New website sucks Cybrary member since 2016 From being the best platform for free cyber security resources. Cybrary has become a disgusting website where every course has a paid chapter to make you pay. certificates of completion for CPEs are also over, since you cannot get it if you have a missing chapter. The designer of the new web app should be executed, the user experience just sucks

Website and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.

Avoid like the plague Signed up for a free defined 6-month period subscription from a third party but still had to provide my own payment details. None of the videos worked on my computer platform so couldn't do anything with it. I forgot all about it, expecting my 6-month voucher to naturally expire and not renew, but I was charged a stupidly large amount for a service I can't use. Despite asking for a refund and a cancellation, customer service just said it's not possible. Absolutely atrocious service, company, and quality of delivery.

trouble getting started I have had access for over three months and can't seem to get started. I tried watching the Introduction videos but they just went on and on. I have programming experience so I don't need some of the beginning items but I have wade through it to get to the meaty part which I still haven't gotten to yet. I'm frustrated at my lack of progress. I could benefit from more guidance at least until progress more.