Website and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.

Customer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here

Money grabs clear and simple Money grabs clear and simple. Originally purchase Insider Pro as a founding member, promised lifetime access for $50/year after. Then all a sudden they flip the table and charge $999/year for the same thing! Then automatically charge you for such automatically despite being told via email 40% off discount will be applied. Forums are dead, training is nothing you can't get elsewhere. It's a sinking ship that can't get their story straight.

Experience with Net+ and Fundamentals of IT This is from experience with the very basic courses and the Net+. The Net+ has undergone a dramatic change from different instructors and course completion time (something like 30+ hours to only 8). I'm not sure how 8 hours covers an entire exam, especially with the new course leaving you read the same slides for what feels like 3-5 min each. The new audio is dubbed by someone who isn't the instructor and has quite a few audio distractions in the background. While the previous course instructor was slightly new to teaching and still used a whiteboard, he at least had more content. I don't think I will use Cybrary for additional certs, seeing how good the free options are.

Not to be trusted please read carefully: I studied months to get my skills certified and I passed over 20 exams. Today, when my employer asked me for my credentials and certifications, I checked and ALL the certified skills were gone! So, I am not running the risk to be out of a job, because my employer think that I lied about my certified skills. Please make yourself a favour and go elsewhere if you do not like the idea to study for nothing and worse to put your career at risk.