Wish I could give them 0 stars Wish I could give them 0 stars. I have always loved cybrary up until now. I deleted my account. So I was excited to sign up for their annual subscription since work was paying for it. I tried enrolling all day today and kept getting errors. Just a few minutes ago I received a new error " can't create subscription for fraudulent customers." I'm offended!!! Like I said, I'm far from fraudulent. Also, their customer service is a joke. I emailed them, and I just had a dude reply back with my message quoted, that was it. I'll find another great resource like linux academy and spend my money there. Cybrary obviously didn't want my money nor value customers!!

Avoid like the plague Signed up for a free defined 6-month period subscription from a third party but still had to provide my own payment details. None of the videos worked on my computer platform so couldn't do anything with it. I forgot all about it, expecting my 6-month voucher to naturally expire and not renew, but I was charged a stupidly large amount for a service I can't use. Despite asking for a refund and a cancellation, customer service just said it's not possible. Absolutely atrocious service, company, and quality of delivery.

Cybrary auto renewed my subscription… Cybrary auto renewed my subscription without even notifying and my account is now overdrawn and i am getting bank charges !!!! I contacted them and the customer service was shocking and now eventually i will get a refund AFTER 7 DAYS???!!!!! Stay away from this nonsense as they just want every penny they can get off you !! Go to Pluralsight or linkedin learning !!!!!!!!

Website and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.

New website sucks Cybrary member since 2016 From being the best platform for free cyber security resources. Cybrary has become a disgusting website where every course has a paid chapter to make you pay. certificates of completion for CPEs are also over, since you cannot get it if you have a missing chapter. The designer of the new web app should be executed, the user experience just sucks