Customer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here

I wish I had found this site before I… I wish I had found this site before I made my Black Friday purchase to Cybrary!! So many people are saying the EXACT SAME THING I am currently or have previously experienced with this company!! It's maddening! 1. 75% if not more of the "training" you get on the site can be obtained for free from YouTube or for MUCH CHEAPER on Udemy. 2. Make COMPLETELY SURE when you make a purchase from them, that it is EXACTLY what you want. They DO NOT refund purchases! I made a purchase on Black Friday of 2023 and after 1 hour of surfing the site and seeing what I purchased, I realized I had been "scammed" and immediately asked for a refund through their support contact, only to be denied. I informed them that I purchased it 1 hour ago and they stated they have a "no refund policy", which is visible on their website. 3. Not a professional company by any means. 4. Issues using it with Chrome Browser. Need a workaround. 5. I will NEVER purchase anything from them EVER again! By far the worst $300 I ever spent.

Not to be trusted please read carefully: I studied months to get my skills certified and I passed over 20 exams. Today, when my employer asked me for my credentials and certifications, I checked and ALL the certified skills were gone! So, I am not running the risk to be out of a job, because my employer think that I lied about my certified skills. Please make yourself a favour and go elsewhere if you do not like the idea to study for nothing and worse to put your career at risk.

Fancy marketing but - Caveat Emptor! Caveat Emptor. The marketing is fancy, but it's a mixed bag. I want to like Cybrary, but it just feels too half-baked right now. Some courses are basic beyond belief, I've been relying on YouTube for material to support certs as a result. Other courses have been 'coming soon' for in excess of a year. A few labs just don't work. Support for said issues is non-existent. The real kicker is when me or colleagues spend hours completing labs, to find that progress hasn't been recorded whatsoever - yeah, I'm not repeating it. I'm feeding back to our company management they should under no circumstance renew our contract with Cybrary... at least until they have a finished, saleable product we can actually pay for.

Wish I could give them 0 stars Wish I could give them 0 stars. I have always loved cybrary up until now. I deleted my account. So I was excited to sign up for their annual subscription since work was paying for it. I tried enrolling all day today and kept getting errors. Just a few minutes ago I received a new error " can't create subscription for fraudulent customers." I'm offended!!! Like I said, I'm far from fraudulent. Also, their customer service is a joke. I emailed them, and I just had a dude reply back with my message quoted, that was it. I'll find another great resource like linux academy and spend my money there. Cybrary obviously didn't want my money nor value customers!!