Isabella Star
GBWebsite and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.
Daniel
NZExperience with Net+ and Fundamentals of IT This is from experience with the very basic courses and the Net+. The Net+ has undergone a dramatic change from different instructors and course completion time (something like 30+ hours to only 8). I'm not sure how 8 hours covers an entire exam, especially with the new course leaving you read the same slides for what feels like 3-5 min each. The new audio is dubbed by someone who isn't the instructor and has quite a few audio distractions in the background. While the previous course instructor was slightly new to teaching and still used a whiteboard, he at least had more content. I don't think I will use Cybrary for additional certs, seeing how good the free options are.
joe doherty
GBCybrary auto renewed my subscription… Cybrary auto renewed my subscription without even notifying and my account is now overdrawn and i am getting bank charges !!!! I contacted them and the customer service was shocking and now eventually i will get a refund AFTER 7 DAYS???!!!!! Stay away from this nonsense as they just want every penny they can get off you !! Go to Pluralsight or linkedin learning !!!!!!!!
Publicly Visible
GBtrouble getting started I have had access for over three months and can't seem to get started. I tried watching the Introduction videos but they just went on and on. I have programming experience so I don't need some of the beginning items but I have wade through it to get to the meaty part which I still haven't gotten to yet. I'm frustrated at my lack of progress. I could benefit from more guidance at least until progress more.
Upset former customer
GBWish I could give them 0 stars Wish I could give them 0 stars. I have always loved cybrary up until now. I deleted my account. So I was excited to sign up for their annual subscription since work was paying for it. I tried enrolling all day today and kept getting errors. Just a few minutes ago I received a new error " can't create subscription for fraudulent customers." I'm offended!!! Like I said, I'm far from fraudulent. Also, their customer service is a joke. I emailed them, and I just had a dude reply back with my message quoted, that was it. I'll find another great resource like linux academy and spend my money there. Cybrary obviously didn't want my money nor value customers!!