Customer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here

Not worth getting a subscription Not worth getting a subscription. All material is of average quality. After using product for a week, I decided to stop using and focus on textbooks and free online resources that had much more value. Beware, their sales gimmicks will get you. They auto renewal the subscription and will not refund or speak with you. They are very sneaky and not willing to help the customer.

Website and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.

Fancy marketing but - Caveat Emptor! Caveat Emptor. The marketing is fancy, but it's a mixed bag. I want to like Cybrary, but it just feels too half-baked right now. Some courses are basic beyond belief, I've been relying on YouTube for material to support certs as a result. Other courses have been 'coming soon' for in excess of a year. A few labs just don't work. Support for said issues is non-existent. The real kicker is when me or colleagues spend hours completing labs, to find that progress hasn't been recorded whatsoever - yeah, I'm not repeating it. I'm feeding back to our company management they should under no circumstance renew our contract with Cybrary... at least until they have a finished, saleable product we can actually pay for.

I wish I had found this site before I… I wish I had found this site before I made my Black Friday purchase to Cybrary!! So many people are saying the EXACT SAME THING I am currently or have previously experienced with this company!! It's maddening! 1. 75% if not more of the "training" you get on the site can be obtained for free from YouTube or for MUCH CHEAPER on Udemy. 2. Make COMPLETELY SURE when you make a purchase from them, that it is EXACTLY what you want. They DO NOT refund purchases! I made a purchase on Black Friday of 2023 and after 1 hour of surfing the site and seeing what I purchased, I realized I had been "scammed" and immediately asked for a refund through their support contact, only to be denied. I informed them that I purchased it 1 hour ago and they stated they have a "no refund policy", which is visible on their website. 3. Not a professional company by any means. 4. Issues using it with Chrome Browser. Need a workaround. 5. I will NEVER purchase anything from them EVER again! By far the worst $300 I ever spent.