Customer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here

Fancy marketing but - Caveat Emptor! Caveat Emptor. The marketing is fancy, but it's a mixed bag. I want to like Cybrary, but it just feels too half-baked right now. Some courses are basic beyond belief, I've been relying on YouTube for material to support certs as a result. Other courses have been 'coming soon' for in excess of a year. A few labs just don't work. Support for said issues is non-existent. The real kicker is when me or colleagues spend hours completing labs, to find that progress hasn't been recorded whatsoever - yeah, I'm not repeating it. I'm feeding back to our company management they should under no circumstance renew our contract with Cybrary... at least until they have a finished, saleable product we can actually pay for.

Greatest investment I have made to date Cybrary is solely responsible for my passing the CompTIA A+ exam and is the reason I am going into my Net+ with confidence. I have learned a great deal through virtual labs, practice tests, recorded lessons, and the various other things they offer. The community is great as well. Got a question about the interview process for a tech job? Ask in discord. Just got a cert? Post it in discord and let the reactions and comments flow making you feel great about yourself. It is an all around wonderful experience and I rate it as a totally worthwile expense for starting or furthering your career in the IT industry. Invest in yourself.

Avoid like the plague Signed up for a free defined 6-month period subscription from a third party but still had to provide my own payment details. None of the videos worked on my computer platform so couldn't do anything with it. I forgot all about it, expecting my 6-month voucher to naturally expire and not renew, but I was charged a stupidly large amount for a service I can't use. Despite asking for a refund and a cancellation, customer service just said it's not possible. Absolutely atrocious service, company, and quality of delivery.

Wish I could give them 0 stars Wish I could give them 0 stars. I have always loved cybrary up until now. I deleted my account. So I was excited to sign up for their annual subscription since work was paying for it. I tried enrolling all day today and kept getting errors. Just a few minutes ago I received a new error " can't create subscription for fraudulent customers." I'm offended!!! Like I said, I'm far from fraudulent. Also, their customer service is a joke. I emailed them, and I just had a dude reply back with my message quoted, that was it. I'll find another great resource like linux academy and spend my money there. Cybrary obviously didn't want my money nor value customers!!