Isabella Star
GBWebsite and content is NOT good! Terrible user experience - I would give this less stars if possible. It's clear that the product team does not listen to user feedback or care about the experience the students engage in. I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere. I'm not sure where to begin with how bad the website is - please fix it! Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.
S M
GBI wish I had found this site before I… I wish I had found this site before I made my Black Friday purchase to Cybrary!! So many people are saying the EXACT SAME THING I am currently or have previously experienced with this company!! It's maddening! 1. 75% if not more of the "training" you get on the site can be obtained for free from YouTube or for MUCH CHEAPER on Udemy. 2. Make COMPLETELY SURE when you make a purchase from them, that it is EXACTLY what you want. They DO NOT refund purchases! I made a purchase on Black Friday of 2023 and after 1 hour of surfing the site and seeing what I purchased, I realized I had been "scammed" and immediately asked for a refund through their support contact, only to be denied. I informed them that I purchased it 1 hour ago and they stated they have a "no refund policy", which is visible on their website. 3. Not a professional company by any means. 4. Issues using it with Chrome Browser. Need a workaround. 5. I will NEVER purchase anything from them EVER again! By far the worst $300 I ever spent.
Giang Huynh
GBCustomer service is joke I never sign up for their service, yet somehow I got a charge for it. Contact their customer service, since I'm over the trial period; there is nothing they can do at their end. They suggest I change my username & password so it won't happen again. It's not like I sign up for monthly that would be so easy. I happen to sign up for a year's worth of their supposed program without knowing about it. Recommend for those who consider learning Cybersecurity don't enroll here. It is not the program that I'm worried about, the service & attitude of the people is what discourages here
Wiskers
GBFancy marketing but - Caveat Emptor! Caveat Emptor. The marketing is fancy, but it's a mixed bag. I want to like Cybrary, but it just feels too half-baked right now. Some courses are basic beyond belief, I've been relying on YouTube for material to support certs as a result. Other courses have been 'coming soon' for in excess of a year. A few labs just don't work. Support for said issues is non-existent. The real kicker is when me or colleagues spend hours completing labs, to find that progress hasn't been recorded whatsoever - yeah, I'm not repeating it. I'm feeding back to our company management they should under no circumstance renew our contract with Cybrary... at least until they have a finished, saleable product we can actually pay for.
Jessica
GBGreat resource Cybrary offers great courses and member support. The career tracks are more thorough than learning on the job! I do wish course transcripts and subtitles were available. The publication dates for the courses should also be publicly visible, because this is IT - some courses contain outdated information, which is understandable but should be made known. It would also be helpful for course reviews to include public comments. Knowing why a course is rated low is helpful. Ultimately, I highly recommend Cybrary. And Cybrary subscription discount codes. XD