Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Lori E Lori E. did in a wonderful job on my resume! She was super easy to work with and walked me through everything she needed.

Why did I wait so long? Why did I wait so long? First time using this kind of service and I was pleasantly surprised. Shelly guided me through the process and was extremely professional.

Absolute scam! Absolute scam!! I engaged this company for an executive write up. The first writer I got made a trrrible mess of my resume. She was in a vacation mood so she made an absolute garbage resume, mixed up my experience. I spent an hour fixing it and was like wait … I paid them to do this. Why am I fixing this? So I reached out and they me another one after I complained about it. The Second Lady did pretty much a slightly better job but the resume was NOT executive level by any standards. I made my displeasure clear. They told me to try it for a few months and if I don’t get results they will stick by their guarantee. I gave it a shot and when I reached back out they told me that their “guarantee” is that they will offer me a rewrite. And they were not able to offer me a rewrite because apparently I had two writers already. I was shocked. Absolute scam! Disappointed is an understatement!!! Would give negative stars if I could. Apparently their management decided that my resume was upto standard and even though I told them that I got no results with it and the resume format was outdated they refused to give me a refund or rewrite. Save your time and money. They neither stick to their guarantee nor their timelines.

Stephanie was a delight to work with! Stephanie was a delight to work with! She was patient, friendly, and highly professional in her recommendations. The resume she constructed based on our conversations was succinct, extremely well worded, and professionally tailored to the roles I am pursuing. A great experience!