Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

I had a great collaboration with Ms I had a great collaboration with Ms. Courtney Hays. She helped me adjust the details for the resume and tried to focus on my strengths. I am very satisfied with the version she sent to me. I hope I can get more job interviews and have an offer ASAP.

Working with Jessica Philippon was Great Working with Jess was great. For only having an entry-level resume amount of history, she made my resume and cover letter look fabulous. When we had our consultation she was very professional and had my best interest to help make everything look good for my goal to be achieved. Speaking with her through the portal chat board was also very helpful. Jess always answered my questions in a timely manner, and we got my resume and cover letter finished pretty quickly which is very much appreciated.

Incredibly valuable service. Emily was able to craft a really great resume with a bunch of random stuff I threw at her from prior reviews to conversations we had to an existing resume. She was amazing at synthesizing all that into actual value delivered.

Stephanie was a delight to work with! Stephanie was a delight to work with! She was patient, friendly, and highly professional in her recommendations. The resume she constructed based on our conversations was succinct, extremely well worded, and professionally tailored to the roles I am pursuing. A great experience!