Great Experience I had the opportunity to work with Courtney Hays and she was absolutely amazing! She set up a call with me within a day of me signing up for the service and was very thorough in her questions, ensuring she captured all the information needed to update my resume. Courtney was quick to respond to all my message and had my updated resume with 48 hours. ResumeZest is a great company and would definitely use them again. If you sign up definitely request Courtney!!

Laid off and needing help! After being impacted by a lay-off, I found myself needing to update my resume for modern screening tools. After my inquiry, Shelly Roble reached out to me and started the process. Once we completed our initial discussion, the process was smooth with us communicating back and forth through their website. I chose the package for the resume, cover letter, and Linked-in update. I was very pleased with the finished products as well as the reference guides I was given. Shelly was very responsive with my questions and incorporating my feedback as well. I found this service great value for the price and would definitely recommend ResumeZest!

Amazing Resume I had the pleasure of working with Jessica Philippon. She was amazing to work with and did a fantastic job. She synthesized the overload of info I gave her really well towards what I was applying for. The resume I received was extremely well-written and cohesive. I could never had made something like that myself. I'm super happy with the resume she created for me.

Amazing Experience! I absolutely recommend using Resume Zest! Jessica Philippon was my writer and she definitely knows her way around professional language. She was friendly, helpful, and on top of things. She was very open to making revisions to fit my needs but it was so well done there was nothing else I could have asked for.

Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.