Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Why did I wait so long? Why did I wait so long? First time using this kind of service and I was pleasantly surprised. Shelly guided me through the process and was extremely professional.

Incredibly valuable service. Emily was able to craft a really great resume with a bunch of random stuff I threw at her from prior reviews to conversations we had to an existing resume. She was amazing at synthesizing all that into actual value delivered.

I Should Have Done This A Long Time Ago! Hiring a resume writer turned out to be one of my better decisions! I always stressed myself out trying to write my resume. Marsha melted away all of my stress by promptly delivering my new Resume & Cover Letter, perfectly tailored to my experience and career goals! She also provided additional resources to help me make any revisions in the future. I can now apply for the jobs I want with complete confidence! Thank you Marsha and ResumeZest!!! - Vince

Amazing Resume I had the pleasure of working with Jessica Philippon. She was amazing to work with and did a fantastic job. She synthesized the overload of info I gave her really well towards what I was applying for. The resume I received was extremely well-written and cohesive. I could never had made something like that myself. I'm super happy with the resume she created for me.