Excellent results I had the opportunity to work with Heather. She clearly understood my background and did an amazing job capturing it on the resume. She managed to keep it to 2 pages while focusing on the core competencies and my skills. The turnaround time was exceptional. I am very happy with the results I got from Heather.

Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Laid off and needing help! After being impacted by a lay-off, I found myself needing to update my resume for modern screening tools. After my inquiry, Shelly Roble reached out to me and started the process. Once we completed our initial discussion, the process was smooth with us communicating back and forth through their website. I chose the package for the resume, cover letter, and Linked-in update. I was very pleased with the finished products as well as the reference guides I was given. Shelly was very responsive with my questions and incorporating my feedback as well. I found this service great value for the price and would definitely recommend ResumeZest!

Absolute scam! Absolute scam!! I engaged this company for an executive write up. The first writer I got made a trrrible mess of my resume. She was in a vacation mood so she made an absolute garbage resume, mixed up my experience. I spent an hour fixing it and was like wait … I paid them to do this. Why am I fixing this? So I reached out and they me another one after I complained about it. The Second Lady did pretty much a slightly better job but the resume was NOT executive level by any standards. I made my displeasure clear. They told me to try it for a few months and if I don’t get results they will stick by their guarantee. I gave it a shot and when I reached back out they told me that their “guarantee” is that they will offer me a rewrite. And they were not able to offer me a rewrite because apparently I had two writers already. I was shocked. Absolute scam! Disappointed is an understatement!!! Would give negative stars if I could. Apparently their management decided that my resume was upto standard and even though I told them that I got no results with it and the resume format was outdated they refused to give me a refund or rewrite. Save your time and money. They neither stick to their guarantee nor their timelines.

Modernized my Resume I had the opportunity to work with Heather and she was a pleasure to work with. She took my stone age resume and modernized it. The first draft was sent as expected and the turnaround time for edits was timely. I initially signed up for the Resume service but after viewing Heather’s work, I added the Cover Letter and Linkedin Profile. Both are well worth the cost.