Amazing Experience! I absolutely recommend using Resume Zest! Jessica Philippon was my writer and she definitely knows her way around professional language. She was friendly, helpful, and on top of things. She was very open to making revisions to fit my needs but it was so well done there was nothing else I could have asked for.

Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Excellent Service, Excellent Writer Fast response, thorough observation of the client's wants and needs, exceptional thoughts and works going into the final product. My writer Ms. Marsha Hebert is excellent, patient and pleasure to work with. I love the results so much I ordered additional services. I did encountered with the dashboard being locked out for a few days but ResumeZest kept me in touch and even offered $100 worth of service discount. Overall, HIGHLY RECOMMEND.

Working with Jessica Philippon was Great Working with Jess was great. For only having an entry-level resume amount of history, she made my resume and cover letter look fabulous. When we had our consultation she was very professional and had my best interest to help make everything look good for my goal to be achieved. Speaking with her through the portal chat board was also very helpful. Jess always answered my questions in a timely manner, and we got my resume and cover letter finished pretty quickly which is very much appreciated.

Highly Recommend Shelly Robe I worked with Shelly at Resume Zest because my resume was outdated and insufficient for the direction I am moving in healthcare. I have been a Registered Nurse for 16 years now! During that time I have held various staff, as well as contract jobs. After recently completing my Graduate Degree, I am applying to jobs with a leadership/management focus. Shelly was phenomenal and totally nailed it. She asked all the right questions to design my resume around my professional skills and education. In a short amount of time, I had a concise and comprehensible resume and cover letter. I received both over this last weekend and am already getting responses from jobs I applied to at that time. I cannot recommend Shelly enough at Resume Zest. I am highly impressed and happy with what I have received. Thank you so much Shelly!