I had a great collaboration with Ms I had a great collaboration with Ms. Courtney Hays. She helped me adjust the details for the resume and tried to focus on my strengths. I am very satisfied with the version she sent to me. I hope I can get more job interviews and have an offer ASAP.

Laid off and needing help! After being impacted by a lay-off, I found myself needing to update my resume for modern screening tools. After my inquiry, Shelly Roble reached out to me and started the process. Once we completed our initial discussion, the process was smooth with us communicating back and forth through their website. I chose the package for the resume, cover letter, and Linked-in update. I was very pleased with the finished products as well as the reference guides I was given. Shelly was very responsive with my questions and incorporating my feedback as well. I found this service great value for the price and would definitely recommend ResumeZest!

Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Lori E Lori E. did in a wonderful job on my resume! She was super easy to work with and walked me through everything she needed.

Highly Recommend Shelly Robe I worked with Shelly at Resume Zest because my resume was outdated and insufficient for the direction I am moving in healthcare. I have been a Registered Nurse for 16 years now! During that time I have held various staff, as well as contract jobs. After recently completing my Graduate Degree, I am applying to jobs with a leadership/management focus. Shelly was phenomenal and totally nailed it. She asked all the right questions to design my resume around my professional skills and education. In a short amount of time, I had a concise and comprehensible resume and cover letter. I received both over this last weekend and am already getting responses from jobs I applied to at that time. I cannot recommend Shelly enough at Resume Zest. I am highly impressed and happy with what I have received. Thank you so much Shelly!