Excellent Service, Excellent Writer Fast response, thorough observation of the client's wants and needs, exceptional thoughts and works going into the final product. My writer Ms. Marsha Hebert is excellent, patient and pleasure to work with. I love the results so much I ordered additional services. I did encountered with the dashboard being locked out for a few days but ResumeZest kept me in touch and even offered $100 worth of service discount. Overall, HIGHLY RECOMMEND.

Modernized my Resume I had the opportunity to work with Heather and she was a pleasure to work with. She took my stone age resume and modernized it. The first draft was sent as expected and the turnaround time for edits was timely. I initially signed up for the Resume service but after viewing Heather’s work, I added the Cover Letter and Linkedin Profile. Both are well worth the cost.

Cares about your resume Jessica was a professional throughout the process. She thoroughly addressed the feedback that I gave her and worked to craft a resume that represents me. We went through a fair amount of iterations but she made sure I was happy with the end result. Pro tip: Open a google doc with your resume and communicate with your writer via comments. This helped tremendously.

Excellent results I had the opportunity to work with Heather. She clearly understood my background and did an amazing job capturing it on the resume. She managed to keep it to 2 pages while focusing on the core competencies and my skills. The turnaround time was exceptional. I am very happy with the results I got from Heather.

Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.