Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

I Should Have Done This A Long Time Ago! Hiring a resume writer turned out to be one of my better decisions! I always stressed myself out trying to write my resume. Marsha melted away all of my stress by promptly delivering my new Resume & Cover Letter, perfectly tailored to my experience and career goals! She also provided additional resources to help me make any revisions in the future. I can now apply for the jobs I want with complete confidence! Thank you Marsha and ResumeZest!!! - Vince

Great Experience I had the opportunity to work with Courtney Hays and she was absolutely amazing! She set up a call with me within a day of me signing up for the service and was very thorough in her questions, ensuring she captured all the information needed to update my resume. Courtney was quick to respond to all my message and had my updated resume with 48 hours. ResumeZest is a great company and would definitely use them again. If you sign up definitely request Courtney!!

Laid off and needing help! After being impacted by a lay-off, I found myself needing to update my resume for modern screening tools. After my inquiry, Shelly Roble reached out to me and started the process. Once we completed our initial discussion, the process was smooth with us communicating back and forth through their website. I chose the package for the resume, cover letter, and Linked-in update. I was very pleased with the finished products as well as the reference guides I was given. Shelly was very responsive with my questions and incorporating my feedback as well. I found this service great value for the price and would definitely recommend ResumeZest!

I had a great collaboration with Ms I had a great collaboration with Ms. Courtney Hays. She helped me adjust the details for the resume and tried to focus on my strengths. I am very satisfied with the version she sent to me. I hope I can get more job interviews and have an offer ASAP.