Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Excellent Service, Excellent Writer Fast response, thorough observation of the client's wants and needs, exceptional thoughts and works going into the final product. My writer Ms. Marsha Hebert is excellent, patient and pleasure to work with. I love the results so much I ordered additional services. I did encountered with the dashboard being locked out for a few days but ResumeZest kept me in touch and even offered $100 worth of service discount. Overall, HIGHLY RECOMMEND.

I Should Have Done This A Long Time Ago! Hiring a resume writer turned out to be one of my better decisions! I always stressed myself out trying to write my resume. Marsha melted away all of my stress by promptly delivering my new Resume & Cover Letter, perfectly tailored to my experience and career goals! She also provided additional resources to help me make any revisions in the future. I can now apply for the jobs I want with complete confidence! Thank you Marsha and ResumeZest!!! - Vince

Top-notch professionalism and expertise! Top-notch professionalism and expertise! I had the pleasure of dealing with Ms. Lori, who was extremely pleasant and professional. Not only did she meet all my expectations in crafting my resume, but she also exceeded them. I highly and strongly recommend working with them to create a standout resume through their skilled specialists. They deserve a perfect score!

I had a great collaboration with Ms I had a great collaboration with Ms. Courtney Hays. She helped me adjust the details for the resume and tried to focus on my strengths. I am very satisfied with the version she sent to me. I hope I can get more job interviews and have an offer ASAP.