Emily was exceptional to work with Emily was exceptional to work with, start to finish. She asked highly relevant questions, thereby identifying what was really missing on my previous resumes and as a result, greatly improved how my experience is now presented. I am grateful!!!

I had a great collaboration with Ms I had a great collaboration with Ms. Courtney Hays. She helped me adjust the details for the resume and tried to focus on my strengths. I am very satisfied with the version she sent to me. I hope I can get more job interviews and have an offer ASAP.

Great Experience I had the opportunity to work with Courtney Hays and she was absolutely amazing! She set up a call with me within a day of me signing up for the service and was very thorough in her questions, ensuring she captured all the information needed to update my resume. Courtney was quick to respond to all my message and had my updated resume with 48 hours. ResumeZest is a great company and would definitely use them again. If you sign up definitely request Courtney!!

Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Cares about your resume Jessica was a professional throughout the process. She thoroughly addressed the feedback that I gave her and worked to craft a resume that represents me. We went through a fair amount of iterations but she made sure I was happy with the end result. Pro tip: Open a google doc with your resume and communicate with your writer via comments. This helped tremendously.