Terrible - Generic and Use AI I recently used ResumeZest in hopes of receiving a personalized and polished resume and cover letter. Unfortunately, my experience was far from satisfactory. The resume format provided by ResumeZest was generic. Despite expecting a tailored layout that would highlight my skills and experience, what I received felt like a one-size-fits-all template. Even worse, one of my achievements was listed as part of my daily responsibilities, completely undermining the impact of my accomplishments. The revisions made to my original resume were minimal at best. The changes in verbiage were minimal, leaving me questioning the value of the service provided. It seemed that all the writer did was rearrange the format without truly enhancing the content. The cover letter provided by ResumeZest was almost identical to what could have been generated by an AI like ChatGPT. There was a lack of creativity and personalization, which defeated the purpose of seeking professional assistance in the first place. To add to my disappointment, when I expressed my dissatisfaction and requested a refund, ResumeZest refused to oblige. Instead, they offered to assign another writer to my case, but after such a disappointing experience, I couldn't bring myself to trust their services any longer. I had chosen ResumeZest over larger companies in the hopes of receiving a more personalized and creative service. However, it's evident that their small size did not translate to better quality or attention to detail. In hindsight, I realize I would have been better off opting for a larger company that offers similar services at a more affordable price. Based on my experience, I cannot in good conscience recommend ResumeZest to others. Their lack of personalized attention, generic format, and refusal to provide a refund demonstrate a disregard for customer satisfaction. If you're seeking professional resume and cover letter services, I advise looking elsewhere for a more reliable and reputable provider.

Emily was exceptional to work with Emily was exceptional to work with, start to finish. She asked highly relevant questions, thereby identifying what was really missing on my previous resumes and as a result, greatly improved how my experience is now presented. I am grateful!!!

Modernized my Resume I had the opportunity to work with Heather and she was a pleasure to work with. She took my stone age resume and modernized it. The first draft was sent as expected and the turnaround time for edits was timely. I initially signed up for the Resume service but after viewing Heather’s work, I added the Cover Letter and Linkedin Profile. Both are well worth the cost.

Top-notch professionalism and expertise! Top-notch professionalism and expertise! I had the pleasure of dealing with Ms. Lori, who was extremely pleasant and professional. Not only did she meet all my expectations in crafting my resume, but she also exceeded them. I highly and strongly recommend working with them to create a standout resume through their skilled specialists. They deserve a perfect score!

Excellent results I had the opportunity to work with Heather. She clearly understood my background and did an amazing job capturing it on the resume. She managed to keep it to 2 pages while focusing on the core competencies and my skills. The turnaround time was exceptional. I am very happy with the results I got from Heather.