Unorganized I took the Strategic Workforce Planning (SWP) Certification and it was very unorganized with lots of technology issues. The instruction was an hour late the first day and tried to keep us late the second day. Plus have the time she was unable to share her screen due to technology issues. I wish the instructor had a second person helping as I think it would've been a better experience. I can't remember much of what I learned because it was disjointed and interrupted by tech issues. It was not worth the money due to these issues.

Excellent 3 day training session Excellent 3 day training session. I recommend at various times throughout the day to have people stand while they're being trained. All topics were very interesting and I gained great insight. Mark did an excellent job presenting.

Great speaker; bad tech issues Great speaker, but very bad technical issues. The speaker's laptop had some weird intermittent technical issues throughout the two day course. Sometimes we heard him plainly, while other times his voice cut out or sounded garbled like he was talking underwater. THe speaker is very knowledgeable and provided good insights and examples. It was just a shame to have tech delays and interruptions. For a pricey course, I expected top notch from HCI. I contacted my HCI account liaison, and he was helpful during the process.

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.

Great Conference The presenters were top notch and gave some great insight into creating a DEI program in workplaces. The videos shown between some of the sessions were simply magnificent. Well done! This was a wonderful afternoon. The length of time for the conference was just right.