Great speaker; bad tech issues Great speaker, but very bad technical issues. The speaker's laptop had some weird intermittent technical issues throughout the two day course. Sometimes we heard him plainly, while other times his voice cut out or sounded garbled like he was talking underwater. THe speaker is very knowledgeable and provided good insights and examples. It was just a shame to have tech delays and interruptions. For a pricey course, I expected top notch from HCI. I contacted my HCI account liaison, and he was helpful during the process.

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.

Great Experience The experience was really great. The guest speakers were excellent in their delivery and were experts on the Discussion topics. HCI is keeping current with trending statisitics and relevent topics. Love how you can go back and view the videos and presentations if by chance you were distracted by work during the conference.

I know I can trust HCI! I know I can trust HCI! HCI is one of the top partners I know I can always rely on. I love their webinars not only because of the content but the enthusiasm and energy of the presenters and attendees. The webinar world is very saturated but with HCI, I never feel as if I've wasted time or money.

Engaging content and facilitation Had an amazing training with Karen this week on succession training. She is exteremely knowledgable and built in some levity and humor that helped to break up the content. She was also very mindful of breaks needed to reflect and reatin the information. She provided a ton of exmaples which allowed the content really come to life. She went the extra mile to use words and phrases that are a major part of pur company which not only made us feel understood but also cared for. I highly recommend Karen for succession training. After leaving this session I feel that I have a very solid understanding of how to apply the content in a meaningful way.