Great speaker; bad tech issues Great speaker, but very bad technical issues. The speaker's laptop had some weird intermittent technical issues throughout the two day course. Sometimes we heard him plainly, while other times his voice cut out or sounded garbled like he was talking underwater. THe speaker is very knowledgeable and provided good insights and examples. It was just a shame to have tech delays and interruptions. For a pricey course, I expected top notch from HCI. I contacted my HCI account liaison, and he was helpful during the process.

Great Experience The experience was really great. The guest speakers were excellent in their delivery and were experts on the Discussion topics. HCI is keeping current with trending statisitics and relevent topics. Love how you can go back and view the videos and presentations if by chance you were distracted by work during the conference.

SWP Exceeded Expectations HCI SWP Exceeded Expectations. I was pleased to join the HCI Strategic Workforce Planning (SWP) course this week. The content and tools provided will help us move our workforce into the future, meeting our strategic goals. Thanks to Cindi Koetzle for her leadership, candor, positivity, and support throughout the course. I recommend this course to anyone with a strong business strategy.

The facilitator knew her stuff The facilitator knew her stuff. I am a person who needs time to take in concepts so it was a bit hard for me to follow sometimes. I wish there was more time or maybe a cheat sheet of terms we should become familiar with before starting the class. Some persons did not have any issues grasping the concepts so it was more a personal issue. The breakout sessions were a good format. I enjoyed those.

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.