It was very helpful to go through the… It was very helpful to go through the process step by step. The instructor captured all of the things we wanted to learn and made sure we discussed every item. It helped to have break out sessions to discuss real issues and processes from our current positions to determine how we could apply what we were learning.

The facilitator was brilliant The facilitator was brilliant. Very knowledgeable, patient and kept excellent time. The content was so rich, however, that it probably needed more time than the allotted two days to do it justice. And some of that time might be spent working through some of the concepts in workshop mode. But make no mistake, I'd certainly recommend this program!

HCI SWP course I recently attended the two day on-line HCI course on Strategic Workforce Planning. I found it very valuable. The instructor Karen was very knowledgeable and the course ran at a perfect pace. There were breaks on the hour which was wonderful. The content itself was very applicable to my role and was easy to follow. I also really enjoyed the other participants in class. It was the right level of instruction and group discussion and activities. I was able to pass the exam in one try!

The facilitator knew her stuff The facilitator knew her stuff. I am a person who needs time to take in concepts so it was a bit hard for me to follow sometimes. I wish there was more time or maybe a cheat sheet of terms we should become familiar with before starting the class. Some persons did not have any issues grasping the concepts so it was more a personal issue. The breakout sessions were a good format. I enjoyed those.

Mark Hacker was a great host Mark Hacker was a great host, presenter, trainer. I could understand best when he gave real-life situations. I do recommend the material give more examples with full scenario outcomes (more examples of what they had come up with).