I know I can trust HCI! I know I can trust HCI! HCI is one of the top partners I know I can always rely on. I love their webinars not only because of the content but the enthusiasm and energy of the presenters and attendees. The webinar world is very saturated but with HCI, I never feel as if I've wasted time or money.

2 Good presentations Two out of the five presenters held my attention. I really thought that Shelly and Justin's material and presentation was the most thought provoking. 2nd would be Elora's presentation. The others felt like they were just reading their slides.

Great speaker; bad tech issues Great speaker, but very bad technical issues. The speaker's laptop had some weird intermittent technical issues throughout the two day course. Sometimes we heard him plainly, while other times his voice cut out or sounded garbled like he was talking underwater. THe speaker is very knowledgeable and provided good insights and examples. It was just a shame to have tech delays and interruptions. For a pricey course, I expected top notch from HCI. I contacted my HCI account liaison, and he was helpful during the process.

Recertification Process is a Joke Don't expect to have an easy time trying to figure out how many credits you have towards recertifcation. They require a certain amount of credits, but there is not an easy way to determine how many you have. You need to count them invidually. Then to make matters worse, their recertification process requires you to upload a copy of your HCI transcript, but that cannot be downloaded. I guess they want you to screenshot it. I am incredibly disappointed, but have to play their games because I need recertification.

Excellent 3 day training session Excellent 3 day training session. I recommend at various times throughout the day to have people stand while they're being trained. All topics were very interesting and I gained great insight. Mark did an excellent job presenting.