My writer was great My writer was great! Answered all my questions no matter how many I sent and always in a timely manner. My resume looks significantly better and it has been getting a lot more attention. Haven't gotten a job yet but I am hopefully that with this resume review I will.

I had a very unsatisfactory experience… I had a very unsatisfactory experience with their customer service. Despite their advertised deadlines in both standard and premium service packages, they consistently failed to meet them. Worse still, when I requested a refund due to their inability to deliver on time, they avoided addressing my concerns altogether, offering nothing but apologies for their high workload. Additionally, when they finally assigned a writer to me, it took an extra two days. Even though they provided a summary and curriculum vitae, I found it disappointingly similar to what I had provided them initially. Now, they're ignoring my refund request, seemingly waiting for the five-day period I have for edits to pass, just to automatically close the request without any resolution or response to my concerns. This entire ordeal has been a waste of both TIME and MONEY, and I cannot recommend their services.

Money well spent I saved so much time and aggravation by using ZipJobs' services. The process was straightforward and their turnaround time was excellent. Jeremy was easy to work with and I was surprised that we never needed a phone call. Overall I'm thrilled with how my resume/cover letter turned out.

BEST investment in my career Best investment in my career. I was paired with a writer that was familiar with my industry. Listened to my work history concerns, and re-wrote my Resume/Cover Letter & Linkedin profile so incredibly well that each time I read it, I feel more confident. My writer did not fabricate, but she did choose the most impressive words to market me to the best of my potential. REALLY WELL WRITEN. This opened many new doors for me.

Serious Complaint About Poor Service and Unresponsive Customer Support at ZipJob I am writing to express my extreme dissatisfaction with the resume writing service provided by ZipJob, which I began using on April 3, 2024. I was assigned a writer named Robert who, disappointingly, only copy-pasted the content of my existing resume without making any meaningful changes or improvements. Upon noticing this, I immediately raised my concerns with their customer support, expecting a swift resolution such as a full refund or reassignment to a more competent writer. However, my complaints have been met with nothing but inefficiency and a lack of accountability. Despite multiple communications, ZipJob has neither refunded me nor provided a suitable alternative to rectify their substandard service. This experience has not only wasted my time and money but has also caused significant frustration due to their non-responsive demeanor and the critical nature of the service they failed to properly deliver. I trusted ZipJob with something as important as my professional representation, and they have utterly failed to meet the basic standards expected of a professional resume writing service. I urge potential customers to consider this experience as a testament to the lack of professionalism and customer care exhibited by ZipJob. I am now forced to escalate this issue publicly to seek resolution and to advise others to steer clear of their services to avoid similar disappointment.