I had a very unsatisfactory experience… I had a very unsatisfactory experience with their customer service. Despite their advertised deadlines in both standard and premium service packages, they consistently failed to meet them. Worse still, when I requested a refund due to their inability to deliver on time, they avoided addressing my concerns altogether, offering nothing but apologies for their high workload. Additionally, when they finally assigned a writer to me, it took an extra two days. Even though they provided a summary and curriculum vitae, I found it disappointingly similar to what I had provided them initially. Now, they're ignoring my refund request, seemingly waiting for the five-day period I have for edits to pass, just to automatically close the request without any resolution or response to my concerns. This entire ordeal has been a waste of both TIME and MONEY, and I cannot recommend their services.

Scam Service Unfortunately, I have to give them a 1 star. The first resume I felt was a little wordy but I was assured this was the proper format and honestly the first one was at least getting picked up via autofill but was still not getting any hits. After my 60 days I was able to get it re-written and this time it was a lot shorter and this time I was told that each person has a different writing style, which is true, but they should all have at least some format to follow and ensure it gets picked up through autofill systems; the new format only gets read with a couple of my positions and I have to manually fill every thing else out. I would not recommend this service to anyone.

My writer was great My writer was great! Answered all my questions no matter how many I sent and always in a timely manner. My resume looks significantly better and it has been getting a lot more attention. Haven't gotten a job yet but I am hopefully that with this resume review I will.

Money well spent I saved so much time and aggravation by using ZipJobs' services. The process was straightforward and their turnaround time was excellent. Jeremy was easy to work with and I was surprised that we never needed a phone call. Overall I'm thrilled with how my resume/cover letter turned out.

Follow up executive client from last year. I am a follow up executive client from last year (2021). I've have a couple different roles that needed to be added to my resume, and also needed to get it verified through an ATS system for online submittals. Jacob, my account manager... and Traci, my lead writer, did a fantastic job of replying quickly and keeping me posted on the progress. Thank you for your help, team!