Follow up executive client from last year. I am a follow up executive client from last year (2021). I've have a couple different roles that needed to be added to my resume, and also needed to get it verified through an ATS system for online submittals. Jacob, my account manager... and Traci, my lead writer, did a fantastic job of replying quickly and keeping me posted on the progress. Thank you for your help, team!

Extremely happy My resume needed to be built out and polished and I'm so glad I went with ZipJob to do it. The process was easy and the results (resume, cover letter, LinkedIn profile) were great- it was just what I was looking for. The collaboration was easy and the process took less than a week! Knowing that there are a lot of these services out there, reviews are super important and helpful when trying to make a decision. I read a million and am happy I went with this one.

Easy to work with. The products that ZipJob provides are second to none. The writer contacting you is a whole other story. I never once received any follow up or feedback from my writer, I always had to call the customer service phone line to see what the progress of my order was. Going forward ZipJob needs to provide service after the sale and keep your customers posted on the status of the package that they purchased.

I had a very unsatisfactory experience… I had a very unsatisfactory experience with their customer service. Despite their advertised deadlines in both standard and premium service packages, they consistently failed to meet them. Worse still, when I requested a refund due to their inability to deliver on time, they avoided addressing my concerns altogether, offering nothing but apologies for their high workload. Additionally, when they finally assigned a writer to me, it took an extra two days. Even though they provided a summary and curriculum vitae, I found it disappointingly similar to what I had provided them initially. Now, they're ignoring my refund request, seemingly waiting for the five-day period I have for edits to pass, just to automatically close the request without any resolution or response to my concerns. This entire ordeal has been a waste of both TIME and MONEY, and I cannot recommend their services.

Had a great experience with ZipJob! Had a great experience with ZipJob! Once I gave them all my information needed within 24 hours I had my first draft. I had also forgotten to list one pertinent piece of information which I sent to my personal writer who had an updated version ready within 12 hours, all this over the Christmas/New Year holiday! Had call backs and interviews within two days, could not be more pleased!