Terrible customer service Terrible customer service, YMCA fit has been ignoring me. I’ve gave them a medical sick note and they have caused me so much stressed, they have took all my money and refused a refund.

Committed and Friendly Staff keeps kids sport fun Our daughter does after football here. A brilliant centre with a committed and energetic coach who keeps the class active and engaged for the full 45 minutes. She’s learnt lots of new skills and can’t wait till the next week. The centre is rigorous in cleanliness and following government guidelines for Covid-19 procedure without taking the fun out of sport. Thank you Team YMCA Holborn

Absolutely appalling courses Absolutely appalling courses. I attended two courses, there were basic errors in the course materials and in the exam papers for the first course. The second course was a waste of time and money. I seriously considered not bothering to undertake the assessments because I felt the course was worthless. The course handbook was out of date and one of the tutors told us as much. However, I did attend the practical examinations and the examiner was over two hours late. They did not even bother to let all course members know.

Customer service was very convincing Customer service was very convincing! It took me over 1 year to save for a £250 deposit. They have taken my money very fast, made many promises and have let me down on every single front other than the initial call backs for interest. Promised me 2 months of access before course starts in May 2024 and nothing. Other than a Relax page on their main page for course access. Even messaged the tutor who replied and said within 1 day it will can be resolved after my response and we'll the date is much further now and still nothin. Customer service although am number 1 most times times, everytime I get we are to busy and put the phone down. Am done. I want my money back and nothin from this pointless company. Don't do it. Terrible.

Absolute atrocious The only good thing about this course is Nick Reynolds. Although some of the information he teaches is out of date and false, he is a great teacher. The online learning platform is the worst I’ve ever seen. It was agonising to use and needs a complete restructuring. Some information isn’t even consistent with the knowledge tests at the end of each category. Absolutely atrocious. Wouldn’t recommend or return.