Buyer Beware I've used the translation software for about a year. Initially the results were acceptable. The customer service has always been mediocre. I was recently convinced to renew my license with the assurance that customer service had improved. Since renewing my license the translator has been offline and no one at Babylon responds to support requests. Further, it seems that if you are in the US Customer Service is only available Monday AM thru Mid day Thursday. I'm pursuing a refund. These guys have gone from bad to worse. Buyer Beware!!!

Dreadful experience Dreadful experience. This is all about ripping off customers with constant renewal orders. Endless technical issues. Bad translation tool (compare with Google translate, available for free). Awful interface.

You never get to choose your doctor You never get to choose your doctor, they are different each time. Some are very nice and helpful whilst others are horrible. Dr. Honourin Nhigpannha-Palimba was the worst gp I have ever spoke to. She was horrible, she asked me to reveal confidential information I legally don't have to reveal to anyone! Yet when i told her this she scoffed and was extremely condescending. From there it escalated and she made it impossible for me to do anything. A complete waste of time. I expect GP's to be nice understanding and helpful, not rude. I never want to talk to her ever again. I am extremely upset with how she treated me and her lack of care. I would immediately switch GP's if it didn't already take 2 months to transfer over.

Customer service is unavailable Customer service is unavailable. Please Stay Away!

They have changed prices policies… They have changed prices policies without warning Its translation is very poor