Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.

I feel scammed I did a course on electromagnetism, 8.02.1x. I completed the first (electrostatics) out of 3 courses, and the materials and teaching staff were great. However, I prepaid the whole programme, and before I could start the second course they were all removed from the platform. I did not get a refund for the remaining two courses.

Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

EDX can be used in different ways EDX can be used in different ways. I personally have used EDX since its inception. I am a huge fan of e-learning and wrote to the UK government 40 years ago when the internet started with the massive opportunity it presented to improve UK education - deaf ears of course (read Rory Stewart's book on how government does not work). But EDX and FutureLearn have provided significant resources for everyone in the world online and if you 'audit' the course (as I do) then they are completely free. Yes some vary in quality, but some of the courses I have reviewed are simply the best courses I have ever taken in my life - and I have a UK Hons Degree done way back when. So, I suggest people stop & think before paying - Audit the course FIRST - then, if it is good quality and is what you expect, only then pay if you really need a certificate.

Knowledge, Practical and Workspace Edx is a great platform to learn from, especially university programs. One course I took and loved was a computer science program by Havard University. The only challenge was that there was no workspace or platform to practice or code-along with your instructor. It would be great if such improvements were made.