No content and no instructor I completed edX's Online Teaching and Learning Strategies course. It was awful and I learned nothing. The course content is little to nothing. Many pages were bullet points of best-practices with no explanation or extension. The course format was the same throughout all 9 modules: Introduction - instructor 30 sec video (which she read from a folded piece of paper) - discussion - summary. It was a waste of time and money.

Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.

edX is an important education platform edX is a great platform, with courses and programmes (and qualifications!) from top education institutions. I always wanted to study with Harvard and Cambridge but ended up doing my degrees elsewhere, so it was a great opportunity to experience their teaching too. Also excellent. Kind and helpful customer service too. Thank you!

Guidelines are vague/wrong Guidelines are vague/wrong, no credit given for completed modules which then prevents the exam from launching. It's so unclear that it doesn't tell you that you missed the exam deadline - rather, the way it's written, made it seem the exam wasn't open yet to be able to write it. No help available. Terrible.

EDX can be used in different ways EDX can be used in different ways. I personally have used EDX since its inception. I am a huge fan of e-learning and wrote to the UK government 40 years ago when the internet started with the massive opportunity it presented to improve UK education - deaf ears of course (read Rory Stewart's book on how government does not work). But EDX and FutureLearn have provided significant resources for everyone in the world online and if you 'audit' the course (as I do) then they are completely free. Yes some vary in quality, but some of the courses I have reviewed are simply the best courses I have ever taken in my life - and I have a UK Hons Degree done way back when. So, I suggest people stop & think before paying - Audit the course FIRST - then, if it is good quality and is what you expect, only then pay if you really need a certificate.