Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

Actual trash. Actual trash. They claim their concept is free education, with an added option to pay in case you want a diploma, but some of the courses straight up only offer you a THIRD of the course before asking you to pay to see the rest. Its a disgusting bait and switch one wouldn't expect from an enterprise touting about its ties to actual universities. Avoid at all costs. Also, the customer service is - as many have said - garbage.

edX is an important education platform edX is a great platform, with courses and programmes (and qualifications!) from top education institutions. I always wanted to study with Harvard and Cambridge but ended up doing my degrees elsewhere, so it was a great opportunity to experience their teaching too. Also excellent. Kind and helpful customer service too. Thank you!

EDX can be used in different ways EDX can be used in different ways. I personally have used EDX since its inception. I am a huge fan of e-learning and wrote to the UK government 40 years ago when the internet started with the massive opportunity it presented to improve UK education - deaf ears of course (read Rory Stewart's book on how government does not work). But EDX and FutureLearn have provided significant resources for everyone in the world online and if you 'audit' the course (as I do) then they are completely free. Yes some vary in quality, but some of the courses I have reviewed are simply the best courses I have ever taken in my life - and I have a UK Hons Degree done way back when. So, I suggest people stop & think before paying - Audit the course FIRST - then, if it is good quality and is what you expect, only then pay if you really need a certificate.

No content and no instructor I completed edX's Online Teaching and Learning Strategies course. It was awful and I learned nothing. The course content is little to nothing. Many pages were bullet points of best-practices with no explanation or extension. The course format was the same throughout all 9 modules: Introduction - instructor 30 sec video (which she read from a folded piece of paper) - discussion - summary. It was a waste of time and money.