Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

Auditing Ive audited several edX courses. I like to complete and submit work and know how I progressed, but I don't want a Verified Certificate. The last course I attempted - got half way through then - bammo - couldn't submit work for assessment unless I paid for a Verified Certificate. Come on edX. Tell us at the start of the course if auditing is going to be assessed or not. The course is most interesting (no complaints) and Im going to do the assignments, but I do like feedback.

Knowledge, Practical and Workspace Edx is a great platform to learn from, especially university programs. One course I took and loved was a computer science program by Havard University. The only challenge was that there was no workspace or platform to practice or code-along with your instructor. It would be great if such improvements were made.

Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.

edX is an important education platform edX is a great platform, with courses and programmes (and qualifications!) from top education institutions. I always wanted to study with Harvard and Cambridge but ended up doing my degrees elsewhere, so it was a great opportunity to experience their teaching too. Also excellent. Kind and helpful customer service too. Thank you!