Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

EDX can be used in different ways EDX can be used in different ways. I personally have used EDX since its inception. I am a huge fan of e-learning and wrote to the UK government 40 years ago when the internet started with the massive opportunity it presented to improve UK education - deaf ears of course (read Rory Stewart's book on how government does not work). But EDX and FutureLearn have provided significant resources for everyone in the world online and if you 'audit' the course (as I do) then they are completely free. Yes some vary in quality, but some of the courses I have reviewed are simply the best courses I have ever taken in my life - and I have a UK Hons Degree done way back when. So, I suggest people stop & think before paying - Audit the course FIRST - then, if it is good quality and is what you expect, only then pay if you really need a certificate.

Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.

edX is an important education platform edX is a great platform, with courses and programmes (and qualifications!) from top education institutions. I always wanted to study with Harvard and Cambridge but ended up doing my degrees elsewhere, so it was a great opportunity to experience their teaching too. Also excellent. Kind and helpful customer service too. Thank you!

Avoid!!!! Teacher was impatient with students and unprepared to start the course. He didn't have a formal coding education and he quit two months into the course. They do not provide a textbook version of the curriculum. They refer you to other people's work. I'm in the process of getting a diagnosis for auditory processing disorder and I was begging them for months for help and they refused. Repeatedly. I then suffered stress related syncope and ended up in the hospital. They removed me from the course but want me to still pay them $8,000