Actual trash. Actual trash. They claim their concept is free education, with an added option to pay in case you want a diploma, but some of the courses straight up only offer you a THIRD of the course before asking you to pay to see the rest. Its a disgusting bait and switch one wouldn't expect from an enterprise touting about its ties to actual universities. Avoid at all costs. Also, the customer service is - as many have said - garbage.

edX is an important education platform edX is a great platform, with courses and programmes (and qualifications!) from top education institutions. I always wanted to study with Harvard and Cambridge but ended up doing my degrees elsewhere, so it was a great opportunity to experience their teaching too. Also excellent. Kind and helpful customer service too. Thank you!

Lean Six Sigma Black Belt Certification I did my Lean Six Sigma Black Belt Certification in EdX and it was a good experience. You would reminded to resume based on the class category you requested if once a week, 3x a week or extensive. And at the end of every module there were exercises/exams where you will be given 1-2 x chance to answer correctly. So, it is best to take down notes to get the most of the course. So far, I was given the leniency I need to finish the course according to the time allotted. There were some comments from previous takers where they were asking for the certificate after part 1. As for my experience, I have my certificate issued after part 1. The experience was by far, good and I learned a lot.

Guidelines are vague/wrong Guidelines are vague/wrong, no credit given for completed modules which then prevents the exam from launching. It's so unclear that it doesn't tell you that you missed the exam deadline - rather, the way it's written, made it seem the exam wasn't open yet to be able to write it. No help available. Terrible.

Knowledge, Practical and Workspace Edx is a great platform to learn from, especially university programs. One course I took and loved was a computer science program by Havard University. The only challenge was that there was no workspace or platform to practice or code-along with your instructor. It would be great if such improvements were made.