Knowledge, Practical and Workspace Edx is a great platform to learn from, especially university programs. One course I took and loved was a computer science program by Havard University. The only challenge was that there was no workspace or platform to practice or code-along with your instructor. It would be great if such improvements were made.

Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.

I feel scammed I did a course on electromagnetism, 8.02.1x. I completed the first (electrostatics) out of 3 courses, and the materials and teaching staff were great. However, I prepaid the whole programme, and before I could start the second course they were all removed from the platform. I did not get a refund for the remaining two courses.

Guidelines are vague/wrong Guidelines are vague/wrong, no credit given for completed modules which then prevents the exam from launching. It's so unclear that it doesn't tell you that you missed the exam deadline - rather, the way it's written, made it seem the exam wasn't open yet to be able to write it. No help available. Terrible.