Guidelines are vague/wrong Guidelines are vague/wrong, no credit given for completed modules which then prevents the exam from launching. It's so unclear that it doesn't tell you that you missed the exam deadline - rather, the way it's written, made it seem the exam wasn't open yet to be able to write it. No help available. Terrible.

Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

Avoid!!!! Teacher was impatient with students and unprepared to start the course. He didn't have a formal coding education and he quit two months into the course. They do not provide a textbook version of the curriculum. They refer you to other people's work. I'm in the process of getting a diagnosis for auditory processing disorder and I was begging them for months for help and they refused. Repeatedly. I then suffered stress related syncope and ended up in the hospital. They removed me from the course but want me to still pay them $8,000

Actual trash. Actual trash. They claim their concept is free education, with an added option to pay in case you want a diploma, but some of the courses straight up only offer you a THIRD of the course before asking you to pay to see the rest. Its a disgusting bait and switch one wouldn't expect from an enterprise touting about its ties to actual universities. Avoid at all costs. Also, the customer service is - as many have said - garbage.

Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.