Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.

Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

The EdX courses are good but unfair The EdX courses are good, but need flexibility, so that the one who has done more than 50% of assignments ,as audit, could be able to pay and to be able to finish the course. Not to cut him off in the middle of the course. Education should be a priority here, not- business and money! You stress and depress people. They lose their time, and become unhappy. Bad decisions of the EdX management team.

I bought a $5 course on my favourite… I bought a $5 course on my favourite topic. When the course began, I could see a woman in large glasses in her own kitchen reading a course on the screen. I couldn't be disappointed more. Not in vain the program doesn't offer any refunds or excerpts from the course. My advice: Always trust courses that can offer a refund and can show some excerpt from the course before you'll pay for it.

Auditing Ive audited several edX courses. I like to complete and submit work and know how I progressed, but I don't want a Verified Certificate. The last course I attempted - got half way through then - bammo - couldn't submit work for assessment unless I paid for a Verified Certificate. Come on edX. Tell us at the start of the course if auditing is going to be assessed or not. The course is most interesting (no complaints) and Im going to do the assignments, but I do like feedback.