Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.

Auditing Ive audited several edX courses. I like to complete and submit work and know how I progressed, but I don't want a Verified Certificate. The last course I attempted - got half way through then - bammo - couldn't submit work for assessment unless I paid for a Verified Certificate. Come on edX. Tell us at the start of the course if auditing is going to be assessed or not. The course is most interesting (no complaints) and Im going to do the assignments, but I do like feedback.

No content and no instructor I completed edX's Online Teaching and Learning Strategies course. It was awful and I learned nothing. The course content is little to nothing. Many pages were bullet points of best-practices with no explanation or extension. The course format was the same throughout all 9 modules: Introduction - instructor 30 sec video (which she read from a folded piece of paper) - discussion - summary. It was a waste of time and money.

Guidelines are vague/wrong Guidelines are vague/wrong, no credit given for completed modules which then prevents the exam from launching. It's so unclear that it doesn't tell you that you missed the exam deadline - rather, the way it's written, made it seem the exam wasn't open yet to be able to write it. No help available. Terrible.

Knowledge, Practical and Workspace Edx is a great platform to learn from, especially university programs. One course I took and loved was a computer science program by Havard University. The only challenge was that there was no workspace or platform to practice or code-along with your instructor. It would be great if such improvements were made.