Bad learning experience I was doing an LLM course the labs stopped working for me might course and edX support said that's a problem with the staff delivering the course. The staff delivering the course responded with a scripted message the forum thread I started and then went dark.

Guidelines are vague/wrong Guidelines are vague/wrong, no credit given for completed modules which then prevents the exam from launching. It's so unclear that it doesn't tell you that you missed the exam deadline - rather, the way it's written, made it seem the exam wasn't open yet to be able to write it. No help available. Terrible.

Lean Six Sigma Black Belt Certification I did my Lean Six Sigma Black Belt Certification in EdX and it was a good experience. You would reminded to resume based on the class category you requested if once a week, 3x a week or extensive. And at the end of every module there were exercises/exams where you will be given 1-2 x chance to answer correctly. So, it is best to take down notes to get the most of the course. So far, I was given the leniency I need to finish the course according to the time allotted. There were some comments from previous takers where they were asking for the certificate after part 1. As for my experience, I have my certificate issued after part 1. The experience was by far, good and I learned a lot.

The EdX courses are good but unfair The EdX courses are good, but need flexibility, so that the one who has done more than 50% of assignments ,as audit, could be able to pay and to be able to finish the course. Not to cut him off in the middle of the course. Education should be a priority here, not- business and money! You stress and depress people. They lose their time, and become unhappy. Bad decisions of the EdX management team.

Bad customer service I have used the chat to ask questions about the course and the person (should've take the name -_-) on top of taking ages to reply, kept on telling me to "google it" , she/he clearly didn't know anything about the course (Front-End web dev). Now seeing all the bad reviews of this platform I will not proceed to the course.