Company not needed I wish these people didn't exist. Let me download the book I paid for! Take your watermark and do you-know-what with it. Here is my order number since you tried to delete my honest review: 10000106557282

Stay Away - Authorized to SCAM YOU Stay Away. They RENT you the material. You never own it. I need it now and they want me to pay for it again! They don't warn you! Imagine. Every time I need the book I have to BUY IT AGAIN! God Bless America!

constant freezing and trouble loading constant freezing and trouble loading. can barely use. absolute horrible waste of money. Need these books for school. Offered through my university but just a gross waste of money. Constant error messages saying the page is unresponsive just when trying to read through the chapter. terrible terrible terrible. It's been 2 years. I've reported so many times and they keep saying they are working on it. Refuse to give money back.

Not fit for purpose I was recently asked to review an academic book for a journal. It was delivered using this vital source platform. I have tried to get it to work for two months, and today reported to the journal that for the first time in thirty years I would fail to complete a review. Frankly I cannot find a good word to say about this platform; it's a nightmare to get on, and a nightmare to use. It's horribly slow, counter-intuitive, hard to navigate, hard to use... has no useful functions and lots of bells and whistles of no use whatsoever. Today, after failing to get on altogether on one device due to a malfunctioning captcha, I got the book on another... to find that the pages were reduced to a window like a stamp in the corner. When I tried to change this the text turned yellow. that was the last straw. If I had paid money for this experience I would be livid. As it is I'm just furious.

no epub download Total scam, they say the ebooks are epub, but there's no option to download - the only option is to read through their website or one of their app. If I knew that beforehand I wouldn't buy. And it seems they're trying to clean their trustpilot page - I suddenly got an email: VitalSource Technologies would love to understand your experience better, so they’ve asked for more details about your review—like an order number or email. If we don’t hear from you within 3 days, your review may be taken offline. after a year of silence. Thankfully I still had my order number, so this review won't be taken offline, but other ones may well be. And a new 5 star review that looks like advertisement showed up.