To be honest To be honest. I signed up because where I work offered a "try Grove and you will receive free items" I thought why not, no commitments and get free stuff...Well I have ordered every month since then and became a VIP because I like their products that much! Everything I have ordered has been exceptional! I especially like the cold water laundry soap and the walnut scrubbies. Highly recommend Grove. Quick service and fast shipping. Only problem is everyone must like the products I do, they run out fast but resupply quickly too. Thanks for making me a believer and a greener shopper.

Great products I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut back on plastic waste. My dogs & even finicky cats love the pet treats. I really like the bubble up for small loads of dishes I don't have a dishwasher so I wash by hand. I've referred friends & got $10 off each purchase they made. Grove Collaborative is an excellent company, they're cruelty free meaning never tested on animals.

Lots of room for improvement I love the business idea behind Grove.co and I really wish to see any company that focuses on sustainable products be successful. However, Grove just gets some of the basics wrong. You can’t just order products like you can elsewhere. You’re enrolled in some form of subscription, which is annoying. To make matters worse, their prices are often higher than at other retailers. And last but not least, their customer service is below par. All in all, lots to improve.

Cancelled Everything and STILL getting Charged! Okay, so I used to love this company. you get a lot of product with their subscription. however, they have continued to charge me years after i’ve cancelled all orders from them. I also had this problem when I was first trying to cancel it, I had to cancel it 3 times to get them to stop. Only they didn’t, I woke up this morning and found a random charge for 19.99 on my account that I never placed… there’s no option to delete or deactivate your account and I’m beyond frustrated at this point… I regret making an account and I never would have if I knew they were so sketchy. they don’t even have a customer service team to take calls for these pressing disputes..you have to email them and hope you might get a response in the future. This company is not efficient or user friendly when it comes to charge disputes or needing customer service whatsoever.

I like Grove products and fast… I like Grove products and fast shipping. What I don't like is the order that showed up at my door this morning I did NOT order, but was sent items I'd ordered previously. I'm on a fixed income, what if that had caused an overdraft at my bank. I know it kept me from getting other items I needed because the payment was declined. Directions should be clear, I shouldn't be roped into getting items I'm not ordering..sorry.