Grove Collaborative

San Francisco, United States
image
3.55
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

5.00%

1

25.00%
About Grove Collaborative

Stay healthy and prepared with essentials delivered to your doorstep.

Tags
Contact Info

You need to Login first to submit your review.

image
Autumn
GB

Cancelled Everything and STILL getting Charged! Okay, so I used to love this company. you get a lot of product with their subscription. however, they have continued to charge me years after i’ve cancelled all orders from them. I also had this problem when I was first trying to cancel it, I had to cancel it 3 times to get them to stop. Only they didn’t, I woke up this morning and found a random charge for 19.99 on my account that I never placed… there’s no option to delete or deactivate your account and I’m beyond frustrated at this point… I regret making an account and I never would have if I knew they were so sketchy. they don’t even have a customer service team to take calls for these pressing disputes..you have to email them and hope you might get a response in the future. This company is not efficient or user friendly when it comes to charge disputes or needing customer service whatsoever.

image
Kimberly La Due
GB

I love the ease of the shipping… I love the ease of the shipping directly to the house. Also, how I can adjust the shipping date since my pay is bi-weekly as opposed to a set date it is super convenient. I also love all the bamboo paper products like TP, and paper towels they are super absorbent so you use less. The walnut scrubbers, eco friendly condoms. I've been a customer for two years and love everything!

image
li
GB

same experience as Pam E Had the same experience as Pam Engebretson (another reviewer on this page). She's spot on. They won't actually cancel you in the sense of getting rid of your account in their system, and your cart keeps filling with stuff you did not voluntarily go in there and select to buy. The subscription terms are not clear. You have to get into a whole song and dance to back out of things you didn't realize you had been streamed into signing up for and even then they seem to want to hang onto your information and account and not delete it?

image
Mary Hall
GB

Healthy home. Healthy life. Healthy planet. Grove Collaborative has many products that I buy over and over for my home, my skin, and even my pets! There are some things that I don’t have use for; for instance the baby products, but I’m sure other people likely have use for those. I love the commitment to the environment, sustainability, and quality goods. There is something for everyone and I have not yet been disappointed at all!

image
Patel Lola
GB

I've had an ordinbryce experienbe with… I've had an ordinbryce experienbe with Grove.co. They seem almoust good but nothing special. Sipping was fast and the product wasn't too bad, but that's about it. You'd expect a bit more for the money they charge. I didn't encourounter any major problems though it wasn't completely problem-free. All-in-all, it was ok, but I'm not sure if it's worth the cost in the long-run.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow