Ron
GBExceeded my expectations Recently received my third order from V.F.U. They have shipped on time, have been responsive to a couple of emails I sent, and one other Attaboy. In February when I received my order they enclosed a coupon for future discounts of 20% on certain products including the product I purchase from them. When I ordered in August I had forgotten about the coupon until another one was enclosed with that shipment. I emailed them telling my forgetful story asking them to give me the discount and save it as a credit for future purchases. They did better, they gave me a refund on my credit card. If you're not using them, you should give them a chance.
Strwberimufn
GBBeware of online shopping This company ought to be shut down immediately! They don't respond to any emails or have a working phone number. Pay pal listed a merchant phone number. (631) 514- 5364. I called it. A man answered and hung up immediately! Beware of online scammers & wash rag thieves!!!!
sarah
GBI placed my first order in December… I placed my first order in December 2020 for Metagenics D3 10,000 IU with K. Shipping took a bit longer than I expected but that doesn't negate a positive experience. Shipping was free when I ordered yet if I reorder today there is a shipping charge. Even with shipping the price is still $2 lower than Amazon.
Cheri
GBOrdered supplement needed for medical … Ordered supplement needed for medical reasons 2 weeks ago. Have heard nothing. There is no phone number. I have written 2 emails asking for tracking numbers or info on where my stuff is. Have gotten no response whatsoever. Wrote a third email through PayPal and still no answer. I have now turned this case over to paypal and hope to get my $70 back. I really needed this supplement as suggested by my Dr. I'm very upset. No good company. Do not use!
Anita
GBExtraordinary customer service I was pleasantly surprised to receive extraordinary customer service. Upon placing the order I received a confirmation email with tracking information. After a couple days I was still unable to track the package. I emailed the company to request status. A response was received a few hours later advising the time frame for the shipment. My tracking information was updated and I received my package a few days later. Extremely pleased with the customer service.