Ron
USExceeded my expectations Recently received my third order from V.F.U. They have shipped on time, have been responsive to a couple of emails I sent, and one other Attaboy. In February when I received my order they enclosed a coupon for future discounts of 20% on certain products including the product I purchase from them. When I ordered in August I had forgotten about the coupon until another one was enclosed with that shipment. I emailed them telling my forgetful story asking them to give me the discount and save it as a credit for future purchases. They did better, they gave me a refund on my credit card. If you're not using them, you should give them a chance.
Douglas Speiser
USI ordered from vitamins for us after having a bad experience with another on-line store. All is good now!… I ordered from vitamins for us after having a bad experience with another on-line store. The order went flawlessly. I received email confirmation of order, email confirmation when shipped with tracking that worked. Received promptly with no problems. Most bad reviews that I read we're from at least a couple of years ago. It's seems to me they have straightened things out. I shall order again.
Anita
USExtraordinary customer service I was pleasantly surprised to receive extraordinary customer service. Upon placing the order I received a confirmation email with tracking information. After a couple days I was still unable to track the package. I emailed the company to request status. A response was received a few hours later advising the time frame for the shipment. My tracking information was updated and I received my package a few days later. Extremely pleased with the customer service.
J B
USHappy with my order! I am a first-time buyer from this company and had not read any negative reviews before going to this site to leave the feedback. I was surprised that there has been so much discontent. My supplement (from Integrative therapeutics) was a bit delayed on its way, true, but right now it is Covid-19 time so I am not going to hold it against them. The supplement is in perfect shape and I have already ordered some more of the same. I hope that everything I order would continue to be great. So far, I have nothing to complain about, and, therefore, give them 5 stars.
SueH
USCounterfeit supplements BEWARE I purchased Metagenics Estrovera supplements. Shipping was fast, however I immediately noticed that the bottle looked slightly different than Estrovera that I had purchased in the past from my doctor's office. When I unscrewed the lid, the tamper proof seal was partially pulled off. Also, the pills look yellow and have a funny smell. Definitely not taking these supplements. I emailed customer service requesting to return the product for a full refund. We will see if they respond. Fortunately, my credit card company is pretty good about filing complaints and I know they will be returning my money if vitaminsforus does not respond. Obviously selling counterfeit supplements. BEWARE!!!! BTW the brands they sell do not allow retailers to sell at a discount...should have known better.