sarah
GBI placed my first order in December… I placed my first order in December 2020 for Metagenics D3 10,000 IU with K. Shipping took a bit longer than I expected but that doesn't negate a positive experience. Shipping was free when I ordered yet if I reorder today there is a shipping charge. Even with shipping the price is still $2 lower than Amazon.
Stephan blum
GBI purchased a product that was priced… I purchased a product that was priced lower than the competition. I received the product in a timely manner. I was happy with the results. I would like to see the order status, estimated delivery date, order summary, ability to cancel order, etc immediately after purchasing. I had to wait until I received an email that the product had been shipped to get verification my order was being processed. I'm used to these information pieces from using ebay and Amazon. Thank you and have a great day. Stephan blum
Anita
GBExtraordinary customer service I was pleasantly surprised to receive extraordinary customer service. Upon placing the order I received a confirmation email with tracking information. After a couple days I was still unable to track the package. I emailed the company to request status. A response was received a few hours later advising the time frame for the shipment. My tracking information was updated and I received my package a few days later. Extremely pleased with the customer service.
J B
GBHappy with my order! I am a first-time buyer from this company and had not read any negative reviews before going to this site to leave the feedback. I was surprised that there has been so much discontent. My supplement (from Integrative therapeutics) was a bit delayed on its way, true, but right now it is Covid-19 time so I am not going to hold it against them. The supplement is in perfect shape and I have already ordered some more of the same. I hope that everything I order would continue to be great. So far, I have nothing to complain about, and, therefore, give them 5 stars.
Cheri
GBOrdered supplement needed for medical … Ordered supplement needed for medical reasons 2 weeks ago. Have heard nothing. There is no phone number. I have written 2 emails asking for tracking numbers or info on where my stuff is. Have gotten no response whatsoever. Wrote a third email through PayPal and still no answer. I have now turned this case over to paypal and hope to get my $70 back. I really needed this supplement as suggested by my Dr. I'm very upset. No good company. Do not use!